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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. ThredUp is looking for a talented Growth Marketing Associate to join our growth marketing team as we continue to acquire and retain customers efficiently and at scale. This person has some experience with paid search marketing, wants to grow into a paid search expert as well as other paid media, and will work in partnership with the Growth Marketing team on channel execution and success. This role interacts extensively across Marketing, Creative, Engineering, Finance, and Product teams. Their input will help shape key business decisions and their efforts will drive new customer acquisition and shape the strategy of the growth function at ThredUp. We are seeking a smart, talented and creative individual who enjoys working in a fast-paced environment to help us inspire a new generation to think secondhand first. In This Role You\u2019ll Get To. Support strategy and execution across various paid search channels (Google Ads, Bing Ads) consisting of (but not limited to). Campaign targeting, bidding, budget and keyword optimization in alignment with channel KPIs. Execute continuous testing across ad copy, landing pages, bid strategies, and creative assets to improve performance. Cross-functional collaboration with creative, merchandising, strategy teams on brief creation/execution. Support and strengthen partnerships with ad platforms and vendors. Help manage and optimize product feeds to drive efficiency for Google Shopping and PMax campaigns. Analyze and contribute to daily, weekly, monthly, and ad hoc channel reporting. Work closely with Product, Engineering, Analytics teams to enhance our Ad Technology for campaign optimization. Make strategic recommendations around best practices and learnings from channel performance. Integrate AI Skills and Agents in how we analyze and optimize our campaigns. Stay up-to-date on upcoming industry trends. What We\u2019re Looking For. 2+ years of work experience in performance marketing, e-commerce, or other quantitative/data-driven fields. 2+ years of hands-on work experience with Google Ads. Experience working in Claude Cowork or other AI interface. Versatile and able to work in a fast-paced environment. Strong written and verbal communication skills. Strong analytical and critical thinking skills. The ability to make data-driven decisions that add value to the customer experience. BA/BS in quantitative fields or marketing. 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We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Analyze and contribute to daily, weekly, monthly, and ad hoc channel reporting. Work closely with Product, Engineering, Analytics teams to enhance our Ad Technology for campaign optimization. Make strategic recommendations around best practices and learnings from channel performance. Integrate AI Skills and Agents in how we analyze and optimize our campaigns. Stay up-to-date on upcoming industry trends. 2+ years of work experience in performance marketing, e-commerce, or other quantitative/data-driven fields. 2+ years of hands-on work experience with Google Ads. Experience working in Claude Cowork or other AI interface. Versatile and able to work in a fast-paced environment. Strong analytical and critical thinking skills. The ability to make data-driven decisions that add value to the customer experience. BA/BS in quantitative fields or marketing. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. What We\u2019re Looking For. Strong written and verbal communication skills. 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About ThredUp
ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.
How You Will Make An Impact:
ThredUp is looking for a talented Growth Marketing Associate to join our growth marketing team as we continue to acquire and retain customers efficiently and at scale. This person has some experience with paid search marketing, wants to grow into a paid search expert as well as other paid media, and will work in partnership with the Growth Marketing team on channel execution and success. This role interacts extensively across Marketing, Creative, Engineering, Finance, and Product teams. Their input will help shape key business decisions and their efforts will drive new customer acquisition and shape the strategy of the growth function at ThredUp. We are seeking a smart, talented and creative individual who enjoys working in a fast-paced environment to help us inspire a new generation to think secondhand first.
In This Role You\u2019ll Get To:
- Support strategy and execution across various paid search channels (Google Ads, Bing Ads) consisting of (but not limited to):
- Campaign targeting, bidding, budget and keyword optimization in alignment with channel KPIs
- Execute continuous testing across ad copy, landing pages, bid strategies, and creative assets to improve performance
- Cross-functional collaboration with creative, merchandising, strategy teams on brief creation/execution
- Support and strengthen partnerships with ad platforms and vendors
- Help manage and optimize product feeds to drive efficiency for Google Shopping and PMax campaigns
- Analyze and contribute to daily, weekly, monthly, and ad hoc channel reporting
- Work closely with Product, Engineering, Analytics teams to enhance our Ad Technology for campaign optimization
- Make strategic recommendations around best practices and learnings from channel performance
- Integrate AI Skills and Agents in how we analyze and optimize our campaigns
- Stay up-to-date on upcoming industry trends
What We\u2019re Looking For:
- 2+ years of work experience in performance marketing, e-commerce, or other quantitative/data-driven fields
- 2+ years of hands-on work experience with Google Ads
- Experience working in Claude Cowork or other AI interface
- Versatile and able to work in a fast-paced environment
- Strong written and verbal communication skills
- Strong analytical and critical thinking skills
- The ability to make data-driven decisions that add value to the customer experience
- BA/BS in quantitative fields or marketing
At ThredUp, your base pay is one part of your total compensation package. This role pays between $90,000 and $100,000 per year, and your actual base pay will depend on your skills, qualifications, experience, and location.
This role is not eligible for visa sponsorship.
What We Offer:
4-day work week, with Fridays off
Hybrid work environment: 3 days in the office and 1 day remote each week
Competitive salary (we leverage market data)
Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
Employee stock purchase plan
Flexible PTO (take the time you need) + 13 company holidays
Paid Sabbatical after 3 years of full time employment
Generous paid parental leave for new mothers and fathers
Medical, dental, vision, 401k, life and disability insurance offered
We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth
\u00A0
We believe diversity, inclusion and belonging is key for our team
At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
\u00A0
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.
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By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a Senior Automation Engineer to lead large-scale automation and process improvement programs. As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX. In This Role You\u2019ll Get To. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. What We\u2019re Looking For. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Relocation assistance available for eligible candidates. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1454","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Industrial Engineering","externalTracking":false,"SupervisoryOrg":"Automation Engineering (Cat Soares)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2206.P4","stateCountry":"Texas, United States of America","jobId":"1454","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2206.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Automation Engineer","primaryLocaleCategory":"Operations Innovation","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact</b></p><p><span>At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a </span>Senior Automation Engineer <span>to lead large-scale automation and process improvement programs.</span></p><p></p><p><span>As a </span>Senior Automation Engineer<span> at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network.</span></p><p></p><p><span>This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution.</span></p></li><li><p><span>Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions.</span></p></li><li><p><span>Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment.</span></p></li><li><p><span>Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes.</span></p></li><li><p><span>Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives.</span></p></li><li><p><span>Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects.\u00A0</span></p></li><li><p><span>Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision.</span></p></li><li><p><span>Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps.</span></p></li><li><p><span>Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results.</span></p></li><li><p><span>Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred.</span></p></li><li><p><span>6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience.</span></p></li><li><p><span>Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work.</span></p></li><li><p><span>Proven track record leading large-scale automation, material handling, and operational improvement programs.</span></p></li><li><p><span>Ability to connect engineering solutions with business strategy and financial outcomes.</span></p></li><li><p><span>Skilled in vendor selection, contract negotiation, and long-term vendor relationship management.</span></p></li><li><p><span>Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency.</span></p></li><li><p><span>Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges.</span></p></li><li><p><span>Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement.</span></p></li><li><p><span>Comfortable in a hands-on environment (walking, standing, bending, light lifting).</span></p></li><li><p><span>Ability to travel up to 25% or more, depending on business needs.</span></p></li><li><p><span>If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs</span></p></li></ul><p></p><p><b>Relocation assistance available for eligible candidates</b></p><p></p><p style=\"text-align:left\">This role is not eligible for visa sponsorship.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>What We Offer:</b></p><ul><li><p style=\"text-align:left\"><span>4-day work week, with Fridays off</span></p></li><li><p style=\"text-align:left\"><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p style=\"text-align:left\"><span>Competitive salary (we leverage market data)</span></p></li><li><p style=\"text-align:left\"><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p style=\"text-align:left\"><span>Employee stock purchase plan</span></p></li><li><p style=\"text-align:left\"><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p style=\"text-align:left\"><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p style=\"text-align:left\"><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p style=\"text-align:left\"><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p style=\"text-align:left\"><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p style=\"text-align:left\"><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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I-35E Lancaster, TX 75134","locationName":"Lancaster, TX","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"yes","cmsJobId":"JOB_POSTING-3-5097","applyUrl":"","emb_complete_desc":"jobtitle: Pricing & Authentication Specialist II, jobtype: Full time, joblocation: Lancaster, Texas, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. About the Role. Product Ops keeps ThredUp's marketplace accurate and credible: right quality, right information, right price. Authentication is the part customers never see and the part we cannot afford to get wrong. As a Pricing & Authentication Specialist II, you are the person who decides what is real. You own the calls on our highest-value, highest-risk inventory. Counterfeits keep getting better, and staying ahead of them is the job. At ThredUp's scale we authenticate more, and more varied product than almost anyone in resale, and the goal is to be the best at it in the industry. You are not a leader of people. You are a leader of the product, setting the standards for the team to follow. What You'll Do. Authenticate and protect the marketplace: own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence. Build the knowledge base: own and grow the authentication database the team relies on as its reference guide. Own the hard calls: serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases. Work the data: treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible. Partner on pricing accuracy: keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise. Coach and train: onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide). Drive projects and policy: run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy. Champion Artificial Intelligence & Emerging Technologies: try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more. How You Work. Analytical by default: you reach for the data first and defend any call with a pattern, a comp, or a number. Independent and collaborative: you run your queue and projects with little direction, and pull peers in on the calls that deserve a second set of eyes. On-site daily: most of what we do runs remote, but this role is on the floor for team and business presence: the person others can walk up to and the anchor that keeps coaching and standards real in person. Measured on outputs: judged on accuracy, project impact, and the capability you build in others, not hours logged. What We're Looking For. 3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories. Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus. Extensive knowledge of brands, fashion trends, garment construction, and quality standards. Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss. A track record of training and developing others, with documentation another specialist could follow. A real point of view on authentication technology and an appetite to champion it, not just use it. A history of driving process improvements and managing shifting priorities with minimal direction. Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You are not a leader of people. You are a leader of the product, setting the standards for the team to follow. Authenticate and protect the marketplace: own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence. Build the knowledge base: own and grow the authentication database the team relies on as its reference guide. Own the hard calls: serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases. Work the data: treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible. Partner on pricing accuracy: keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise. Coach and train: onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide). Drive projects and policy: run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy. Champion Artificial Intelligence & Emerging Technologies: try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more. Analytical by default: you reach for the data first and defend any call with a pattern, a comp, or a number. Measured on outputs: judged on accuracy, project impact, and the capability you build in others, not hours logged. 3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories. Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus. Extensive knowledge of brands, fashion trends, garment construction, and quality standards. Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss. A history of driving process improvements and managing shifting priorities with minimal direction. Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1585","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Merchandising","externalTracking":false,"SupervisoryOrg":"Emily Halsch","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"5001.P2","stateCountry":"Texas, United States of America","jobId":"1585","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"5001.P2","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Chelsea Davis (Terminated)","titlenew":"Pricing & Authentication Specialist II","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><h2><u><b><b>About the Role</b></b></u></h2><p><span>Product Ops keeps ThredUp's marketplace accurate and credible: right quality, right information, right price. Authentication is the part customers never see and the part we cannot afford to get wrong. As a Pricing & Authentication Specialist II, you are the person who decides what is real.</span></p><p><span>You own the calls on our highest-value, highest-risk inventory. Counterfeits keep getting better, and staying ahead of them is the job. At ThredUp's scale we authenticate more, and more varied product than almost anyone in resale, and the goal is to be the best at it in the industry. You are not a leader of people. You are a leader of the product, setting the standards for the team to follow.</span><br />\u00A0</p><p><b><b>What You'll Do</b></b></p><ul><li><p>Authenticate and protect the marketplace:<span> own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence.</span></p></li><li><p>Build the knowledge base:<span> own and grow the authentication database the team relies on as its reference guide.</span></p></li><li><p>Own the hard calls:<span> serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases.</span></p></li><li><p>Work the data:<span> treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible.</span></p></li><li><p>Partner on pricing accuracy:<span> keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise.</span></p></li><li><p>Coach and train:<span> onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide).</span></p></li><li><p>Drive projects and policy:<span> run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy.</span></p></li><li><p>Champion Artificial Intelligence & Emerging Technologies:<span> try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more.</span><br />\u00A0</p></li></ul><p><b><b>How You Work</b></b></p><ul><li><p>Analytical by default:<span> you reach for the data first and defend any call with a pattern, a comp, or a number.</span></p></li><li><p>Independent and collaborative:<span> you run your queue and projects with little direction, and pull peers in on the calls that deserve a second set of eyes.</span></p></li><li><p>On-site daily:<span> most of what we do runs remote, but this role is on the floor for team and business presence: the person others can walk up to and the anchor that keeps coaching and standards real in person.</span></p></li><li><p>Measured on outputs:<span> judged on accuracy, project impact, and the capability you build in others, not hours logged.</span><br />\u00A0</p></li></ul><p><b><b>What We're Looking For</b></b></p><ul><li><p><span>3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories.</span></p></li><li><p><span>Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus.</span></p></li><li><p><span>Extensive knowledge of brands, fashion trends, garment construction, and quality standards.</span></p></li><li><p><span>Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss.</span></p></li><li><p><span>A track record of training and developing others, with documentation another specialist could follow.</span></p></li><li><p><span>A real point of view on authentication technology and an appetite to champion it, not just use it.</span></p></li><li><p><span>A history of driving process improvements and managing shifting priorities with minimal direction.</span></p></li><li><p><span>Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily.</span></p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Pricing & Authentication Specialist II","jobSeqNo":"THRTHRUS1585EXTERNALENUS","postedDate":"2026-08-31T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Join our team as a Pricing & Authentication Specialist II, where you will lead authentication decisions for high-value inventory and protect the marketplace. Oversee risk analysis, build authentication databases, and coach team members. Ideal for candidates with strong authentication expertise and hands-on experience in the fashion or secondhand resale industry.","dateCreated":"2026-07-30T19:40:16.013+0000","hiringFirstName":"","primaryLocation":"3800 N. I-35E
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. About the Role. The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. You will also apply your love of fashion and/or the resale industry to help us honor our promises to suppliers and buyers. As a Pricing and Authentication Coordinator, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two areas: Pricing & Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs. In Pricing & Authentication, you will. Focus on pricing and authentication with an emphasis on lower level authentication brands. Receives exposure to higher risk authentication brands as the business allows. Regularly monitor, audit and update the internal pricing tables of a broad range of retailers. Assist in educating itemizers about brands and product acceptance. Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue. Support Customer Service team in price update requests. Requirements. Knowledge of apparel quality standards (experience with secondhand is a plus!). Ability to identify, prioritize, and complete tasks under tight deadlines. Strong organization and scheduling skills. Ability to exercise independent judgment and operate with minimal supervision. Flexibility, creativity and willingness to optimize processes. Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. 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As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs. Focus on pricing and authentication with an emphasis on lower level authentication brands. Receives exposure to higher risk authentication brands as the business allows. Regularly monitor, audit and update the internal pricing tables of a broad range of retailers. Assist in educating itemizers about brands and product acceptance. Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue. Support Customer Service team in price update requests. Knowledge of apparel quality standards (experience with secondhand is a plus!). Ability to identify, prioritize, and complete tasks under tight deadlines. Strong organization and scheduling skills. Ability to exercise independent judgment and operate with minimal supervision. Flexibility, creativity and willingness to optimize processes. Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1648","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Merchandising","externalTracking":false,"SupervisoryOrg":"Merchandising (Sandra Goodman)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"5012.S3","stateCountry":"Arizona, United States of America","jobId":"1648","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"5012.S3","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Estefania Juarez Aguayo","titlenew":"Pricing & Authentication Coordinator","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b><u>About the Role</u></b></p><p><b><span>The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. You will also apply your love of fashion and/or the resale industry to help us honor our promises to suppliers and buyers.\u00A0</span></b></p><p><b>\u00A0</b></p><p><b><span>As a </span><b>Pricing and Authentication Coordinator</b><span>, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two</span><b> </b><span>areas:\u00A0 Pricing & Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs.</span></b></p><p><b>\u00A0</b></p><p><b><span>In Pricing & Authentication, you will:</span></b></p><ul><li><p><b><span>Focus on pricing and authentication with an emphasis on lower level authentication brands.</span></b></p></li><li><p><b><span>Receives exposure to higher risk authentication brands as the business allows.</span></b></p></li><li><p><b><span>Regularly monitor, audit and update the internal pricing tables of a broad range of retailers.</span></b></p></li><li><p><b><span>Assist in educating itemizers about brands and product acceptance.</span></b></p></li><li><p><b><span>Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue.</span></b></p></li><li><p><b><span>Support Customer Service team in price update requests.</span></b></p></li></ul><p><b><span>\u00A0</span></b></p><p><b><u>Requirements</u></b></p><ul><li><p><b><span>Knowledge of apparel quality standards (experience with secondhand is a plus!).</span></b></p></li><li><p><b><span>Ability to identify, prioritize, and complete tasks under tight deadlines.</span></b></p></li><li><p><b><span>Strong organization and scheduling skills.</span></b></p></li><li><p><b><span>Ability to exercise independent judgment and operate with minimal supervision.</span></b></p></li><li><p><b><span>Flexibility, creativity and willingness to optimize processes.</span></b></p></li><li><p><b><span>Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs.</span></b></p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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This hands-on leadership role involves full P&L accountability, managing a team of Area Managers and Operations Managers, and ensuring a safety culture across all shifts. The Director will drive productivity, safety, quality, and cost efficiency, while building a culture where team members are motivated to excel. Compensation includes a competitive salary, stock options, discretionary awards, flexible PTO, paid parental leave, and comprehensive benefits. 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Responsibilities include leading a team of 600, ensuring safety, productivity, and cost efficiency, and managing P&L accountability. The role requires over 10 years of experience in high-volume distribution or fulfillment operations, a bachelor\u2019s degree, and fluency with warehouse management systems. Candidates must demonstrate a strong record of safety culture, P&L ownership, and leadership in large, automated environments. Flexibility to work seven days a week, including weekends and holidays, is essential. Preferred qualifications include a master\u2019s degree, Lean or Six Sigma certification, and experience in resale or returns-heavy operations.","displayCareerSite":true,"standardisedTimezone":"-04:00 UTC","ml_country":"United States","city":"Suwanee","visibilityLocale":["en_US"],"latitude":"34.0444023","hasSecondaryQuestionnaire":"no","fesHash":"f96394a2cf07efaeb13ebe6b8df34bf2ff9b834707c8ea882549cd92432f38ee","multi_location":[{"country":"United States of America","cityState":"Suwanee, Georgia","address":"580 Horizon Drive Suite 200 Suwanee, GA 30024","locationName":"Suwanee, GA","city":"Suwanee","postalCode":"30024","latlong":{"lon":-84.0208787,"lat":34.0444023},"latitude":"34.0444023","cityStateZipCode":"Suwanee, Georgia, 30024","stateCountry":"Georgia, United States of America","externalLocation":"","locationId":"Suwanee_GA","location":"Suwanee, Georgia, United States of America","state":"Georgia","cityCountry":"Suwanee, United States of America","cityStateCountry":"Suwanee, Georgia, United States of America","mapQueryLocation":"Suwanee, Georgia, United States of America","longitude":"-84.0208787"}],"locationId":"Suwanee_GA","address":"580 Horizon Drive Suite 200 Suwanee, GA 30024","locationName":"Suwanee, GA","jobPostingSiteId":"External","isTranslated":false,"hasPrimaryInternalQuestionnaire":"yes","ml_language_fullform":"english","cmsJobId":"JOB_POSTING-3-5260","applyUrl":"","emb_complete_desc":"jobtitle: Director of Operations, jobtype: Full time, joblocation: Suwanee, Georgia, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. ThredUp runs one of the biggest resale operations on the planet, and our distribution centers are where the whole thing actually happens. Every item someone sends us gets received, inspected, photographed, listed, stored, picked, and shipped back out; by our teams, in our buildings. We\u2019re looking for a Director, Operations to lead DC06 in Georgia, one of the biggest and most demanding sites in the network. DC06 is a 350,000+ square foot, heavily automated building that runs close to around the clock. Every shift, every day, weekends included, with 600+ team members moving product through inbound, outbound, and returns. As the site leader, you'll be trusted to lead this operation and the people who make it run. You'll report to the VP of Operations and carry full P&L accountability for the site. You'll lead through an Operations Manager and a team of Area Managers, and you'll be responsible for building a team and culture where people want to do their best work. Safety, performance, cost, and the experience of our team members are yours to lead, in partnership with your peers across the network. What you\u2019ll own. The whole building and the P&L that comes with it, this is your site to run. A safety culture you set from the floor, not a poster in the break room, everyone goes home the way they came in, every shift. The daily pulse of the operation across inbound, outbound, and returns, millions of secondhand items moving through your doors and back out into the world. The scorecard: productivity, safety, quality, and cost per item, you\u2019ll know these numbers cold and so will your team. Staffing a 20/7 operation that never really sleeps, matching labor to a volume curve that doesn\u2019t sit still. Hunting down every wasted step, bad layout, and automation gain hiding in the building, then going after it. A real say in the facility and capital decisions that shape what this site can do next. Building the leadership bench under you, growing Area Managers into the operators who run this place next. What you bring. 10+ years running high-volume distribution or fulfillment operations, with the results to show for it. A track record of owning a P&L and actually moving the numbers; cost, productivity, safety, quality. A real history of building safety cultures that stick, with OSHA and the regulatory side handled. Experience leading big hourly teams across multiple shifts in a heavily automated building. Fluency with warehouse management systems and the whole tech stack a modern DC runs on. A head for the data and the discipline to run the site by it, not by gut. The flexibility to lead a seven-day operation; weekends, holidays, and the occasional late-night call when the building needs you. A bachelor\u2019s degree. Bonus points. A master\u2019s degree. Lean, Six Sigma, or other continuous-improvement chops. Time spent in resale, reverse logistics, or returns-heavy operations. Where. Onsite at DC06 in Georgia. This one\u2019s hands-on. You lead it from the floor, not from a laptop. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"As the site leader, you'll be trusted to lead this operation and the people who make it run. You'll report to the VP of Operations and carry full P&L accountability for the site. You'll lead through an Operations Manager and a team of Area Managers, and you'll be responsible for building a team and culture where people want to do their best work. Safety, performance, cost, and the experience of our team members are yours to lead, in partnership with your peers across the network. Staffing a 20/7 operation that never really sleeps, matching labor to a volume curve that doesn\u2019t sit still. Building the leadership bench under you, growing Area Managers into the operators who run this place next. 10+ years running high-volume distribution or fulfillment operations, with the results to show for it. Experience leading big hourly teams across multiple shifts in a heavily automated building. Fluency with warehouse management systems and the whole tech stack a modern DC runs on. A bachelor\u2019s degree. A master\u2019s degree. Lean, Six Sigma, or other continuous-improvement chops. Time spent in resale, reverse logistics, or returns-heavy operations. This one\u2019s hands-on. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1685","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Operations (Patrick Matiya (Inherited)) (inactive)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC145","stateCountry":"Georgia, United States of America","jobId":"1685","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC145","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Erica Anderson (Terminated)","titlenew":"Director of Operations","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span style=\"color:#3d3d3c\">ThredUp runs one of the biggest resale operations on the planet, and our distribution centers are where the whole thing actually happens. Every item someone sends us gets received, inspected, photographed, listed, stored, picked, and shipped back out; by our teams, in our buildings. We\u2019re looking for a Director, Operations to lead DC06 in Georgia, one of the biggest and most demanding sites in the network.</span></p><br /><p><span style=\"color:#3d3d3c\">DC06 is a 350,000+ square foot, heavily automated building that runs close to around the clock. Every shift, every day, weekends included, with 600+ team members moving product through inbound, outbound, and returns. As the site leader, you'll be trusted to lead this operation and the people who make it run.</span></p><br /><p><span style=\"color:#3d3d3c\">You'll report to the VP of Operations and carry full P&L accountability for the site. You'll lead through an Operations Manager and a team of Area Managers, and you'll be responsible for building a team and culture where people want to do their best work. Safety, performance, cost, and the experience of our team members are yours to lead, in partnership with your peers across the network.</span></p><br /><p><b>What you\u2019ll own</b></p><ul><li><span style=\"color:#3d3d3c\">The whole building and the P&L that comes with it, this is your site to run</span></li><li><span style=\"color:#3d3d3c\">A safety culture you set from the floor, not a poster in the break room, everyone goes home the way they came in, every shift</span></li><li><span style=\"color:#3d3d3c\">The daily pulse of the operation across inbound, outbound, and returns, millions of secondhand items moving through your doors and back out into the world</span></li><li><span style=\"color:#3d3d3c\">The scorecard: productivity, safety, quality, and cost per item, you\u2019ll know these numbers cold and so will your team</span></li><li><span style=\"color:#3d3d3c\">Staffing a 20/7 operation that never really sleeps, matching labor to a volume curve that doesn\u2019t sit still</span></li><li><span style=\"color:#3d3d3c\">Hunting down every wasted step, bad layout, and automation gain hiding in the building, then going after it</span></li><li><span style=\"color:#3d3d3c\">A real say in the facility and capital decisions that shape what this site can do next</span></li><li><span style=\"color:#3d3d3c\">Building the leadership bench under you, growing Area Managers into the operators who run this place next</span></li></ul><br /><p><b>What you bring</b></p><ul><li><span style=\"color:#3d3d3c\">10+ years running high-volume distribution or fulfillment operations, with the results to show for it</span></li><li><span style=\"color:#3d3d3c\">A track record of owning a P&L and actually moving the numbers; cost, productivity, safety, quality</span></li><li><span style=\"color:#3d3d3c\">A real history of building safety cultures that stick, with OSHA and the regulatory side handled</span></li><li><span style=\"color:#3d3d3c\">Experience leading big hourly teams across multiple shifts in a heavily automated building</span></li><li><span style=\"color:#3d3d3c\">Fluency with warehouse management systems and the whole tech stack a modern DC runs on</span></li><li><span style=\"color:#3d3d3c\">A head for the data and the discipline to run the site by it, not by gut</span></li><li><span style=\"color:#3d3d3c\">The flexibility to lead a seven-day operation; weekends, holidays, and the occasional late-night call when the building needs you</span></li><li><span style=\"color:#3d3d3c\">A bachelor\u2019s degree</span></li></ul><br /><p><b>Bonus points</b></p><ul><li><span style=\"color:#3d3d3c\">A master\u2019s degree</span></li><li><span style=\"color:#3d3d3c\">Lean, Six Sigma, or other continuous-improvement chops</span></li><li><span style=\"color:#3d3d3c\">Time spent in resale, reverse logistics, or returns-heavy operations</span></li></ul><br /><p><b>Where</b></p><p><span style=\"color:#3d3d3c\">Onsite at DC06 in Georgia. This one\u2019s hands-on. You lead it from the floor, not from a laptop.</span></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. AM Shift Hours. Monday-Thursday @ 4am-2:30pm. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for AM shift. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1429","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Nichole Knisley)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Pennsylvania, United States of America","jobId":"1429","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (AM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>AM Shift Hours</b></b><br /><span>Monday-Thursday @ 4am-2:30pm</span><br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b><span>$17/hr for AM shift.</span></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Compensation ranges from $130K to $175K per year, with eligibility for stock ownership, discretionary stock units, employee stock purchase plan, flexible PTO, paid parental leave, and comprehensive benefits including medical, dental, vision, 401k, and life insurance.","skills":["Demonstrated 6 to 9 years of writing and editing experience for consumer brands, ideally in e-commerce, fashion, or retail.","A portfolio that clearly defines a brand voice and includes experience across short and long form, brand and campaign work as well as promotional, marketing, and transactional copy.","Fluency with AI as a creative tool and excitement about building it into your workflow.","Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers.","Strong collaboration skills across brand, design, product, and growth teams.","Ability to work autonomously and manage multiple projects without dropping quality.","Awareness of fashion, culture, and resale, with an instinct to keep copy current and culturally sharp.","A passion for secondhand and sustainability, and belief in what resale can do for people and the planet.","Bonus points for UX or product writing experience, or for having managed freelancers or contractors before."],"responsibilities":["Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand.","Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns.","Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution.","Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast.","Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales.","Mentor, manage, and bring on a bench of copy contractors, flexing freelance support up or down.","Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp."],"education":[]},"multi_category":[{"primaryLocaleCategory":"Marketing","internalCategoryId":"THRTHRUS_Marketing","category_raw":"Marketing","category":"Marketing"}],"reqId":"1595","ai_summary":"The Copy Lead at ThredUp is responsible for defining and maintaining the brand's voice and tone post-rebrand, leading editorial direction, and writing and editing copy for various channels. The role involves collaborating with creative and brand teams, managing a copy agent using AI, and mentoring copy contractors. Candidates should have 6\u20139 years of experience in writing and editing for consumer brands, ideally in e-commerce, fashion, or retail, with a portfolio demonstrating brand voice and campaign expertise. Fluency with AI tools, strong attention to detail, and comfort with Figma are essential. The position offers a competitive salary ($130K\u2013$175K), hybrid work, and comprehensive benefits. Visa sponsorship is not available.","displayCareerSite":true,"standardisedTimezone":"-07:00 UTC","ml_country":"United States","city":"Oakland","latitude":"37.80135","visibilityLocale":["en_US"],"hasSecondaryQuestionnaire":"no","fesHash":"6150d1a9365266b47eaa589bcf824f2964e2ee6cc8992c9af079e5d36f46a493","multi_location":[{"country":"United States of America","cityState":"Oakland, California","address":"969 Broadway Suite 200 Oakland, CA 94607","locationName":"Oakland, CA","city":"Oakland","postalCode":"94607","latlong":{"lon":-122.2734084,"lat":37.80135},"latitude":"37.80135","cityStateZipCode":"Oakland, California, 94607","stateCountry":"California, United States of America","externalLocation":"","locationId":"Oakland_CA","location":"Oakland, California, United States of America","state":"California","cityCountry":"Oakland, United States of America","cityStateCountry":"Oakland, California, United States of America","mapQueryLocation":"Oakland, California, United States of America","longitude":"-122.2734084"}],"locationId":"Oakland_CA","address":"969 Broadway Suite 200 Oakland, CA 94607","locationName":"Oakland, CA","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"no","cmsJobId":"JOB_POSTING-3-5178","applyUrl":"","emb_complete_desc":"jobtitle: Copy Lead, jobtype: Full time, joblocation: Oakland, California, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As ThredUp's Copy Lead, you'll own how ThredUp sounds, helping define the voice and tone post-rebrand and bringing that voice to life across every touchpoint. Equal parts writer and editor, you're at home in both big-picture strategy and hands-on craft. You'll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. You'll build and own a copy agent that uses AI to speed up execution and scale what one person can produce. In This Role You'll Get To. Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time. be the voice of the brand across the company . Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns. Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution. Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast. Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales. Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down. Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp. What We're Looking For. 6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail. A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy. An editor and a strategist at heart who can define how ThredUp sounds, taking ownership of the brand's voice and pushing both the work and the brand forward. Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft. Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers. A natural collaborator who works easily across brand, design, product, and growth, and brings out the best in the creative team. Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality. A finger on the pulse of fashion, culture, and resale, and the instinct to keep our copy feeling current and culturally sharp. A passion for secondhand and sustainability, and belief in what resale can do for people and the planet. Bonus points for UX or product writing experience, or for having managed freelancers or contractors before. At ThredUp, your base pay is one part of your total compensation package. This role pays between $130K and $175K per year, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You'll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time. be the voice of the brand across the company . Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns. Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution. Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales. Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down. Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp. 6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail. A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy. Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft. Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers. Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality. A passion for secondhand and sustainability, and belief in what resale can do for people and the planet. What We Offer. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1595","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Copywriting","externalTracking":false,"SupervisoryOrg":"Creative (Lauren Schaumann)","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"7008.P4","stateCountry":"California, United States of America","jobId":"1595","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"7008.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Kaila Taylor (Terminated)","titlenew":"Copy Lead","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b><b>How You Will Make An Impact</b></b></p><p><span>As ThredUp's Copy Lead, you'll own how ThredUp sounds, helping define the voice and tone post-rebrand and bringing that voice to life across every touchpoint. Equal parts writer and editor, you're at home in both big-picture strategy and hands-on craft. You'll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. You'll build and own a copy agent that uses AI to speed up execution and scale what one person can produce.</span></p><p></p><p><b><b>In This Role You'll Get To:</b></b></p><ul><li><p><span>Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time.. be the voice of the brand across the company\u00A0</span></p></li><li><p><span>Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns</span></p></li><li><p><span>Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution.</span></p></li><li><p><span>Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast</span></p></li><li><p><span>Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales.</span></p></li><li><p><span>Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down</span></p></li><li><p><span>Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp</span></p></li></ul><h2></h2><p><b><b>What We're Looking For:</b></b></p><ul><li><p><span>6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail</span></p></li><li><p><span>A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy</span></p></li><li><p><span>An editor and a strategist at heart who can define how ThredUp sounds, taking ownership of the brand's voice and pushing both the work and the brand forward</span></p></li><li><p><span>Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft</span></p></li><li><p><span>Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers</span></p></li><li><p><span>A natural collaborator who works easily across brand, design, product, and growth, and brings out the best in the creative team</span></p></li><li><p><span>Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality</span></p></li><li><p><span>A finger on the pulse of fashion, culture, and resale, and the instinct to keep our copy feeling current and culturally sharp</span></p></li><li><p><span>A passion for secondhand and sustainability, and belief in what resale can do for people and the planet</span></p></li><li><p><span>Bonus points for UX or product writing experience, or for having managed freelancers or contractors before</span></p></li></ul><p></p><p><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $130K and $175K per year, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.</span></p><p></p><p></p><p></p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Oakland, California, 94607","locale":"en_US","title":"Copy Lead","jobSeqNo":"THRTHRUS1595EXTERNALENUS","postedDate":"2026-09-15T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Join us as a Copy Lead to shape the voice and tone of ThredUp post-rebrand, leading editorial direction and writing brand-right copy across all touchpoints. Collaborate with creative teams and manage a copy agent using AI. Ideal for experienced writers and editors with a passion for fashion and sustainability.","dateCreated":"2026-08-10T17:40:51.017+0000","hiringFirstName":"","primaryLocation":"969 Broadway
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday-Thursday @ 3pm-1:30am. Why You\u2019ll Love Working Here. Starting Pay: $18/hr for PM shift ($17 base + $1 differential). Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. 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","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1577","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Christine Botelli)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Arizona, United States of America","jobId":"1577","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member Apparel Processing (PM)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.<b> Your mission has two parts:</b></p><p>1. Ensure clothing meets our quality standards</p><p>2. Provide accurate product details<br />\u00A0</p><p><b>What You\u2019ll Do</b></p><ul><li><p>Open and unpack bags of gently used clothing from customers</p></li><li><p>Conduct quality checks on each garment</p></li><li><p>Use a USB scanner and iPad app with step-by-step prompts</p></li><li><p>Record details such as brand, size, gender, category, and condition</p></li><li><p>Photograph tags to capture product information</p></li></ul><p></p><p><b>What This Role Requires</b></p><ul><li><p><b>On-Your-Feet Work: </b>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</p></li><li><p><b>Performance: </b>Achieving goals in a fast-paced, metrics-driven environment.</p></li><li><p><b>Willingness to Learn: </b>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</p></li><li><p><b>Tech Comfort: </b>Comfortable using tablets, scanners, and basic apps.</p></li><li><p><b>Adaptability: </b>Adjusting easily to change and shifting priorities.</p></li><li><p><b>Reliability:</b> Maintaining consistent attendance, on-time arrival, and teamwork.</p></li><li><p><b>Focus & Positivity: </b>Bring attention to detail, speed, and an upbeat attitude to every shift.<br />\u00A0</p></li></ul><p><b>PM Shift Hours: </b>Monday-Thursday @ 3pm-1:30am<br />\u00A0</p><p><b>Why You\u2019ll Love Working Here</b></p><ul><li><p><b>Starting Pay:</b>\u00A0 $18/hr for PM shift ($17 base + $1 differential). <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b>Weekly Pay: </b>Every Friday is FriYAY.</p></li><li><p><b>Pay For Performance: </b>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</p></li><li><p><b>Day 1 Benefits: </b>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</p></li><li><p><b>Work-Life Balance: </b> You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b>Predictable Schedules: </b>Our shift times are consistent so you know what to expect.</p></li><li><p><b>Optional Overtime: </b>Is available at certain times of the year.\u00A0</p></li><li><p><b>Music-Friendly Shifts: </b>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</p></li><li><p><b>Casual & Fun Environment: </b>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</p></li><li><p><b>Air-conditioned Distribution Centers: </b>Stay cool while you work.</p></li><li><p><b>Growth Opportunities: </b>We reward and recognize top performers with swag, promotions, and higher pay.</p></li><li><p><b>Employee Discount: </b>Extra savings on already affordable styles.</p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Phoenix, Arizona, 85043","locale":"en_US","title":"Team Member Apparel Processing (PM)","jobSeqNo":"THRTHRUS1577EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Become part of our team as a Team Member in Apparel Processing, where you will inspect and prepare secondhand clothing for resale. Ensure quality standards and provide accurate product details. Ideal for candidates comfortable with physical work, adaptability, and a detail-oriented approach.","dateCreated":"2026-07-23T15:46:15.878+0000","hiringFirstName":"","primaryLocation":"7775 West Buckeye Road
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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday - Thursday 3:30pm-2am. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for PM shift. Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. 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","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1434","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Dana Stimson)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Texas, United States of America","jobId":"1434","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (PM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>PM Shift Hours: </b></b>Monday - Thursday 3:30pm-2am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay:</b></b>\u00A0$17/hr for PM shift. <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. WKND Shift Hours: Friday-Sunday @ 6am-6pm. Why You\u2019ll Love Working Here. Starting Pay: $19/hr for WKND shift ($17 base + $2.00 differential). Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1603","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Nicole Davis)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Pennsylvania, United States of America","jobId":"1603","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (WKND Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>WKND Shift Hours: </b></b>Friday-Sunday @ 6am-6pm<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b>$19/hr for WKND shift ($17 base + $2.00 differential).</p><p><i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b> <span>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</span></p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Mechanicsburg, Pennsylvania, 17055","locale":"en_US","title":"Team Member - Apparel Processing (WKND Shift)","jobSeqNo":"THRTHRUS1603EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Take on the role of Team Member in our Apparel Processing team, where you will inspect and prepare secondhand clothing for resale. Ensure quality standards and provide accurate product details. Ideal for candidates comfortable with physical work, adaptability, and a positive, detail-oriented approach.","dateCreated":"2026-08-13T07:57:16.257+0000","hiringFirstName":"","primaryLocation":"5050 Louise Drive
Mechanicsburg, PA 17055
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