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Ensure clothing meets our quality standards. Provide accurate product details. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. What You\u2019ll Do. 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About ThredUp
ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.
As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts:
1. Ensure clothing meets our quality standards
2. Provide accurate product details
\u00A0
What You\u2019ll Do
Open and unpack bags of gently used clothing from customers
Conduct quality checks on each garment
Use a USB scanner and iPad app with step-by-step prompts
Record details such as brand, size, gender, category, and condition
Photograph tags to capture product information
What This Role Requires
On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.
Performance: Achieving goals in a fast-paced, metrics-driven environment.
Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.
Tech Comfort: Comfortable using tablets, scanners, and basic apps.
Adaptability: Adjusting easily to change and shifting priorities.
Reliability: Maintaining consistent attendance, on-time arrival, and teamwork.
Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift.
\u00A0
PM Shift Hours: Monday-Thursday @ 3pm-1:30am
\u00A0
Why You\u2019ll Love Working Here
Starting Pay:\u00A0 $18/hr for PM shift ($17 base + $1 differential). Pay is based on shift worked and shift differentials may change.
Weekly Pay: Every Friday is FriYAY.
Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.
Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.
Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.
Predictable Schedules: Our shift times are consistent so you know what to expect.
Optional Overtime: Is available at certain times of the year.\u00A0
Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.
Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.
Air-conditioned Distribution Centers: Stay cool while you work.
Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay.
Employee Discount: Extra savings on already affordable styles.
This role is not eligible for visa sponsorship.
What We Offer:
- Consistent, set schedule!
- Competitive pay (we leverage market data).\u00A0
- Employee stock purchase plan.\u00A0
- PTO + paid holidays.\u00A0
- Medical, dental, vision, 401k, life and disability insurance offered.\u00A0
- We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0
We believe diversity, inclusion and belonging is key for our team
At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.
Before you go, our legal team wants you to know...You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.
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","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1304","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Business Partner","externalTracking":false,"SupervisoryOrg":"People (Crystal Ball)","visibilityType":"External","longitude":"-84.0204206","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0204206,"lat":34.0439618},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"8205.P4","stateCountry":"Georgia, United States of America","jobId":"1304","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"8205.P4","jobUpdated":"2026-05-02T05:30:20.310Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Latisha Rodgers (Terminated)","titlenew":"Sr People Business Partner","primaryLocaleCategory":"People","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make an Impact</b></p><p><span>As the </span>Sr. People Business Partner<span> for our Operations team, you will serve as a trusted People leader in a large, fast-paced distribution center environment. This role is critical to the long-term success and stability of our Suwanee, GA facility. You will be an active and visible member of the Operations Leadership team and will work closely with leaders to engage and develop 500+ team members.\u00A0 You will thrive in this role if you like combining your business acumen and HR experience while maintaining a high sense of curiosity and sense of humor. \u00A0</span></p><p><span>You are relationship-focused, business savvy, and can get into the weeds when needed, without losing sight of the bigger picture. You approach decisions with fairness, consistency, and good judgment. You are steady in ambiguity, not easily swayed or reactive, and you balance empathy with accountability and know when to listen, when to advise, and when to challenge.</span></p><p><span>While our distribution center may be open 24/7 - you may have to flex your schedule from time to time based on the needs of the business to be a true business partner. When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ThredUp operations humming.</span></p><p></p><p><b>In This Role, You\u2019ll Get To</b></p><ul><li><p><span>Influence Without Authority: Serve as a trusted consultant for leaders and team members, offering guidance on company values, programs (including benefits, pay, and salary), and policies to ensure consistent and timely application.</span></p></li><li><p><span>Build Relationships: Foster strong partnerships with business leaders, key stakeholders, and colleagues across the People Team, driving collaboration and alignment on impactful initiatives.</span></p></li><li><p><span>Navigate change with confidence: Quickly establish credibility with a seasoned leadership team by demonstrating consistency, follow-through, and a deep understanding of the operational realities of a high-volume distribution center.</span></p></li><li><p><span>Earn trust through presence and execution: Invest time on the floor, listen deeply to leaders and team members, and translate insights into practical, visible actions that support the business.</span></p></li><li><p><span>Drive Retention: Lead retention strategies alongside Operations leadership and collaborate with other People leaders to share and implement best practices.</span></p></li><li><p><span>Coach and Develop: Provide thoughtful coaching to leaders, helping them assess talent objectively and support the growth of their teams within the distribution center.</span></p></li><li><p><span>Solve Proactively: Identify People-related challenges, collaborate with the peers, the VP, People, Operations\u00A0 and Operations leaders to develop strategic solutions, and implement effective action plans.</span></p></li><li><p><span>Lead with Trust: Establish credibility with stakeholders through responsiveness, sound counsel, and a commitment to accessibility.</span></p></li><li><p><span>Communicate People-related procedures, programs, and benefits while ensuring compliance with federal, state, and local employment laws.</span></p></li><li><p><span>Guide leaders through complex employee relations matters, including conducting internal investigations, audits, and the corrective action process, while ensuring consistent and fair outcomes.</span></p></li><li><p><span>Partner with Operations leadership to oversee performance management, providing support in developing high-performing teams.</span></p></li><li><p><span>Support leadership development through stretch assignments and continuous talent-building initiatives.</span></p></li><li><p><span>Complete People-related administrative tasks as needed, such as managing HR metrics, workers\u2019 compensation claims, and ensuring safety and OSHA compliance.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Masterful Relationship Builder: Outstanding interpersonal skills and the ability to build trust across all levels, from leaders to individual contributors and hourly team members.</span></p></li><li><p><span>Grounded Adviser: leverage experience to challenge assumptions and remain steady under pressure and ambiguity.\u00A0</span></p></li><li><p><span>HR Expertise: 5+ years of human resources experience at a business partner level or above, ideally in a high-volume or operations-focused environment, with a focus on enhancing employee engagement and retention.</span></p></li><li><p><span>Employee Relations Leader: Proven success in managing employee relations in a fast-paced, high-volume operations environment.</span></p></li><li><p><span>Confidential and Adaptable: Ability to navigate sensitive situations with discretion, work independently under pressure, and thrive amid ambiguity.</span></p></li><li><p><span>Developer of Talent: Experience coaching hourly employees and first-level supervisors, fostering leadership development and succession 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Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Suite 200
Suwanee, GA 30024
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