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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make an Impact As the People Business Partner for our Operations team, you will serve as a trusted People partner at DC02, our inbound processing distribution center, which runs seven days a week. You will be an active, visible member of the Operations Leadership team and will work closely with leaders to engage and develop our 300+ team members. This role reports to the VP, People, Operations, and leads a People Specialist and a People Coordinator. You will thrive in this role if you enjoy combining business awareness with HR experience, and bring curiosity and a sense of humor. You are relationship-focused, business-minded, and comfortable getting into the details while keeping the bigger picture in view. You approach decisions with fairness, consistency, and good judgment. You stay steady in ambiguity and balance empathy with accountability, and you know when to listen, when to advise, and when to challenge. Our team members are the most crucial piece to keeping ThredUp operations humming, and they show up energized and motivated to succeed. Because DC02 runs seven days a week, you may need to flex your schedule from time to time based on the needs of the business. In This Role, You\u2019ll Get To. Advise and Coach: Partner with leaders and team members on People programs, policies, performance, and employee relations, ensuring fair and consistent application. Build Trust Through Presence: Develop credibility with the DC02 team by spending time on the floor, understanding the realities of a high-volume inbound operation, and turning feedback into practical action. Drive People Strategies: Partner with Operations and People leaders on retention, engagement, leadership development, talent planning, and other site priorities. Lead the DC02 People Team: Manage, coach, and develop the People Specialist and People Coordinator while setting priorities and ensuring high-quality People support. Solve Problems Proactively: Identify People-related challenges, lead investigations and corrective action processes, and develop effective solutions with business partners. Support Compliance and Operations: Communicate People programs and benefits, maintain People metrics, support workers\u2019 compensation matters, and help ensure compliance with employment and safety requirements. What We\u2019re Looking For. HR Experience: 3+ years of HR business partner experience, ideally in a high-volume or operations-focused environment, with experience supporting engagement, retention, and employee relations. Trusted Adviser: Strong interpersonal skills, sound judgment, and the ability to build credibility and influence across all levels of an organization. Coach and Developer: Experience coaching hourly employees and first-level leaders, supporting leadership development, and identifying talent. Adaptable Problem-Solver: Comfortable navigating sensitive situations, ambiguity, and pressure with discretion, fairness, empathy, and accountability. Team Leadership: Experience coaching or directing HR support staff, or clear readiness to lead a small People team. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"How You Will Make an Impact As the People Business Partner for our Operations team, you will serve as a trusted People partner at DC02, our inbound processing distribution center, which runs seven days a week. You will be an active, visible member of the Operations Leadership team and will work closely with leaders to engage and develop our 300+ team members. This role reports to the VP, People, Operations, and leads a People Specialist and a People Coordinator. You will thrive in this role if you enjoy combining business awareness with HR experience, and bring curiosity and a sense of humor. You approach decisions with fairness, consistency, and good judgment. Advise and Coach: Partner with leaders and team members on People programs, policies, performance, and employee relations, ensuring fair and consistent application. Drive People Strategies: Partner with Operations and People leaders on retention, engagement, leadership development, talent planning, and other site priorities. Lead the DC02 People Team: Manage, coach, and develop the People Specialist and People Coordinator while setting priorities and ensuring high-quality People support. Solve Problems Proactively: Identify People-related challenges, lead investigations and corrective action processes, and develop effective solutions with business partners. Support Compliance and Operations: Communicate People programs and benefits, maintain People metrics, support workers\u2019 compensation matters, and help ensure compliance with employment and safety requirements. HR Experience: 3+ years of HR business partner experience, ideally in a high-volume or operations-focused environment, with experience supporting engagement, retention, and employee relations. Trusted Adviser: Strong interpersonal skills, sound judgment, and the ability to build credibility and influence across all levels of an organization. Coach and Developer: Experience coaching hourly employees and first-level leaders, supporting leadership development, and identifying talent. Adaptable Problem-Solver: Comfortable navigating sensitive situations, ambiguity, and pressure with discretion, fairness, empathy, and accountability. Team Leadership: Experience coaching or directing HR support staff, or clear readiness to lead a small People team. What We\u2019re Looking For. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1723","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Business Partner","externalTracking":false,"SupervisoryOrg":"People (Crystal Ball)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"8205.P3","stateCountry":"Pennsylvania, United States of America","jobId":"1723","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"8205.P3","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Nathan Bowers (Terminated)","titlenew":"People Business Partner","primaryLocaleCategory":"People","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><span><b>How You Will Make an Impact </b>\u00A0As the People Business Partner for our Operations team, you will serve as a trusted People partner at DC02, our inbound processing distribution center, which runs seven days a week. You will be an active, visible member of the Operations Leadership team and will work closely with leaders to engage and develop our 300&#43; team members. This role reports to the VP, People, Operations, and leads a People Specialist and a People Coordinator. You will thrive in this role if you enjoy combining business awareness with HR experience, and bring curiosity and a sense of humor.</span></p><p><span>You are relationship-focused, business-minded, and comfortable getting into the details while keeping the bigger picture in view. You approach decisions with fairness, consistency, and good judgment. You stay steady in ambiguity and balance empathy with accountability, and you know when to listen, when to advise, and when to challenge.</span></p><p><span>Our team members are the most crucial piece to keeping ThredUp operations humming, and they show up energized and motivated to succeed. Because DC02 runs seven days a week, you may need to flex your schedule from time to time based on the needs of the business.</span></p><p><span><b>In This Role, You\u2019ll Get To</b></span></p><ul><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Advise and Coach: Partner with leaders and team members on People programs, policies, performance, and employee relations, ensuring fair and consistent application.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Build Trust Through Presence: Develop credibility with the DC02 team by spending time on the floor, understanding the realities of a high-volume inbound operation, and turning feedback into practical action.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Drive People Strategies: Partner with Operations and People leaders on retention, engagement, leadership development, talent planning, and other site priorities.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Lead the DC02 People Team: Manage, coach, and develop the People Specialist and People Coordinator while setting priorities and ensuring high-quality People support.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Solve Problems Proactively: Identify People-related challenges, lead investigations and corrective action processes, and develop effective solutions with business partners.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Support Compliance and Operations: Communicate People programs and benefits, maintain People metrics, support workers\u2019 compensation matters, and help ensure compliance with employment and safety requirements.</span></span></li></ul><p><span><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>HR Experience: 3&#43; years of HR business partner experience, ideally in a high-volume or operations-focused environment, with experience supporting engagement, retention, and employee relations.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Trusted Adviser: Strong interpersonal skills, sound judgment, and the ability to build credibility and influence across all levels of an organization.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Coach and Developer: Experience coaching hourly employees and first-level leaders, supporting leadership development, and identifying talent.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Adaptable Problem-Solver: Comfortable navigating sensitive situations, ambiguity, and pressure with discretion, fairness, empathy, and accountability.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Team Leadership: Experience coaching or directing HR support staff, or clear readiness to lead a small People team.</span></span></li></ul><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our weekend shift, and it\u2019s a chance to help build a new business line from the start. In This Role You\u2019ll Get To. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Comfortable and focused through 3-hour live shows, with sustained attention the whole time. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Strong attention to detail when reserving, staging, and tracking items. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Able to work in ambiguity and adapt as we build a new program and the process evolves. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Schedule. Full-time, on-site at ThredUp\u2019s distribution center in the Atlanta area (Suwanee, GA). Weekend shift: covering shows on Friday, Saturday, and Sunday. Shows scheduled around peak viewer traffic, so a rotating schedule is required. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. What We\u2019re Looking For. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1720","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC148","stateCountry":"Georgia, United States of America","jobId":"1720","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC148","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Production Assistant, Live Selling (WKND Shift)","primaryLocaleCategory":"Marketing","description":"<p><b><b>About ThredUp</b></b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><br /><p><span style=\"color:#000000\"><b>The Role</b></span></p><p><span style=\"color:#000000\">ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our weekend shift, and it\u2019s a chance to help build a new business line from the start.</span></p><br /><p><span style=\"color:#000000\"><b>In This Role You\u2019ll Get To</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Prep the live studio before the first show and reset it between shows so every show starts clean and on time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the auctions during each live show, keeping bidding moving and the pace on track</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Monitor the chat throughout the show, answer viewer questions, and flag requests to the host</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Notify the DC team after every show so items are ready for reinduction</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run</span></li></ul><br /><p><span style=\"color:#000000\"><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable and focused through 3-hour live shows, with sustained attention the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong attention to detail when reserving, staging, and tracking items</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace\u00A0</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to work in ambiguity and adapt as we build a new program and the process evolves</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">An interest in fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Demonstrated ability in keeping business, team and customer information confidential</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Role models independent judgment and operates with minimal supervision</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs</span></li></ul><br /><p><span style=\"color:#000000\"><b>Schedule</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Full-time, on-site at ThredUp\u2019s distribution center in the Atlanta area (Suwanee, GA)</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Weekend shift: covering shows on Friday, Saturday, and Sunday</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Shows scheduled around peak viewer traffic, so a rotating schedule is required</span></li></ul><br /><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. 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Visa sponsorship is not available.","displayCareerSite":true,"standardisedTimezone":"-04:00 UTC","ml_country":"United States","city":"Suwanee","latitude":"34.0444023","visibilityLocale":["en_US"],"hasSecondaryQuestionnaire":"no","fesHash":"e655afb909f8f2f5eec364e34d1981ff3235bb1d08a616c08a2e8d64df1c7927","multi_location":[{"country":"United States of America","cityState":"Suwanee, Georgia","address":"580 Horizon Drive Suite 200 Suwanee, GA 30024","locationName":"Suwanee, GA","city":"Suwanee","postalCode":"30024","latlong":{"lon":-84.0208787,"lat":34.0444023},"latitude":"34.0444023","cityStateZipCode":"Suwanee, Georgia, 30024","stateCountry":"Georgia, United States of America","externalLocation":"","locationId":"Suwanee_GA","location":"Suwanee, Georgia, United States of America","state":"Georgia","cityCountry":"Suwanee, United States of America","cityStateCountry":"Suwanee, Georgia, United States of America","mapQueryLocation":"Suwanee, Georgia, United States of America","longitude":"-84.0208787"}],"locationId":"Suwanee_GA","address":"580 Horizon Drive Suite 200 Suwanee, GA 30024","locationName":"Suwanee, GA","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"yes","cmsJobId":"JOB_POSTING-3-5367","applyUrl":"","emb_complete_desc":"jobtitle: Production Assistant, Live Selling (AM Shift), jobtype: Full time, joblocation: Suwanee, Georgia, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our AM shift, and it\u2019s a chance to help build a new business line from the start. In This Role You\u2019ll Get To. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Comfortable and focused through 3-hour live shows, with sustained attention the whole time. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Strong attention to detail when reserving, staging, and tracking items. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Able to work in ambiguity and adapt as we build a new program and the process evolves. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Schedule. Full-time, on-site at ThredUp\u2019s distribution centers in the Atlanta area (Suwanee, GA). AM shift: covering the first show(s) of the day. A short overlap between shifts for handoff. Shows run 5-6 days per week, scheduled around peak viewer traffic, so a rotating schedule is required. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. AM shift: covering the first show(s) of the day. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. What We\u2019re Looking For. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1718","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC148","stateCountry":"Georgia, United States of America","jobId":"1718","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC148","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Production Assistant, Live Selling (AM Shift)","primaryLocaleCategory":"Marketing","description":"<p><b><b>About ThredUp</b></b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><span style=\"color:#000000\"><b>The Role</b></span></p><p><span style=\"color:#000000\">ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our AM shift, and it\u2019s a chance to help build a new business line from the start.</span></p><br /><p><span style=\"color:#000000\"><b>In This Role You\u2019ll Get To</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Prep the live studio before the first show and reset it between shows so every show starts clean and on time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the auctions during each live show, keeping bidding moving and the pace on track</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Monitor the chat throughout the show, answer viewer questions, and flag requests to the host</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Notify the DC team after every show so items are ready for reinduction</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run</span></li></ul><br /><p><span style=\"color:#000000\"><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable and focused through 3-hour live shows, with sustained attention the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong attention to detail when reserving, staging, and tracking items</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace\u00A0</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to work in ambiguity and adapt as we build a new program and the process evolves</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">An interest in fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Demonstrated ability in keeping business, team and customer information confidential</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Role models independent judgment and operates with minimal supervision</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs</span><br /></li></ul><p><span style=\"color:#000000\"><b>Schedule</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Full-time, on-site at ThredUp\u2019s distribution centers in the Atlanta area (Suwanee, GA)</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">AM shift: covering the first show(s) of the day</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">A short overlap between shifts for handoff</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Shows run 5-6 days per week, scheduled around peak viewer traffic, so a rotating schedule is required</span></li></ul><br /><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. 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This full-time, on-site role requires you to work 8-12 hours per day on the PM shift, with a rotating schedule to accommodate peak viewer traffic. You will monitor chats, coordinate with live sellers and managers, and ensure all show operations run smoothly. The position demands strong attention to detail, adaptability, and the ability to multitask in a fast-paced warehouse environment. Physical requirements include standing or walking for extended periods and lifting up to 30lbs. Visa sponsorship is not available.","displayCareerSite":true,"standardisedTimezone":"-05:00 UTC","ml_country":"United States","city":"Lancaster","latitude":"32.6390616","visibilityLocale":["en_US"],"hasSecondaryQuestionnaire":"no","fesHash":"2d5ab883b7c1ed9384e32eb8b07274be887a02f1f9cb8e7521b22e1de18ac856","multi_location":[{"country":"United States of America","cityState":"Lancaster, Texas","address":"3800 N. 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I-35E Lancaster, TX 75134","locationName":"Lancaster, TX","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"yes","cmsJobId":"JOB_POSTING-3-5325","applyUrl":"","emb_complete_desc":"jobtitle: Production Assistant, Live Selling (PM Shift), jobtype: Full time, joblocation: Lancaster, Texas, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our PM shift, and it\u2019s a chance to help build a new business line from the start. In This Role You\u2019ll Get To. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Comfortable and focused through 3-hour live shows, with sustained attention the whole time. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Strong attention to detail when reserving, staging, and tracking items. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Able to work in ambiguity and adapt as we build a new program and the process evolves. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Schedule. Full-time, on-site at ThredUp\u2019s distribution centers in the Dallas area (Lancaster, TX). PM shift: covering the later show(s) of the day. A short overlap between shifts for handoff. Shows run 5-6 days per week, scheduled around peak viewer traffic, so a rotating schedule is required. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. PM shift: covering the later show(s) of the day. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1716","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC148","stateCountry":"Texas, United States of America","jobId":"1716","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC148","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Production Assistant, Live Selling (PM Shift)","primaryLocaleCategory":"Marketing","description":"<p><b><b>About ThredUp</b></b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><br /><p><span style=\"color:#000000\"><b>The Role</b></span></p><p><span style=\"color:#000000\">ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our PM shift, and it\u2019s a chance to help build a new business line from the start.</span></p><br /><p><span style=\"color:#000000\"><b>In This Role You\u2019ll Get To</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Prep the live studio before the first show and reset it between shows so every show starts clean and on time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the auctions during each live show, keeping bidding moving and the pace on track</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Monitor the chat throughout the show, answer viewer questions, and flag requests to the host</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Notify the DC team after every show so items are ready for reinduction</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run</span></li></ul><br /><p><span style=\"color:#000000\"><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable and focused through 3-hour live shows, with sustained attention the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong attention to detail when reserving, staging, and tracking items</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace\u00A0</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to work in ambiguity and adapt as we build a new program and the process evolves</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">An interest in fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Demonstrated ability in keeping business, team and customer information confidential</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Role models independent judgment and operates with minimal supervision</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs</span></li></ul><br /><p><span style=\"color:#000000\"><b>Schedule</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Full-time, on-site at ThredUp\u2019s distribution centers in the Dallas area (Lancaster, TX)</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">PM shift: covering the later show(s) of the day</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">A short overlap between shifts for handoff</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Shows run 5-6 days per week, scheduled around peak viewer traffic, so a rotating schedule is required</span></li></ul><br /><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Production Assistant, Live Selling (PM Shift)","jobSeqNo":"THRTHRUS1716EXTERNALENUS","postedDate":"2026-10-22T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Join us as a Production Assistant, Live Selling (PM Shift) and play a key role in creating engaging, live show experiences for ThredUp\u2019s customers. You\u2019ll reserve and stage inventory, run auctions, and support live sellers, all while working on-site in a fast-paced warehouse environment. Ideal for those with strong attention to detail and a passion for secondhand fashion.","dateCreated":"2026-10-22T05:40:56.057+0000","hiringFirstName":"","primaryLocation":"3800 N. 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I-35E Lancaster, TX 75134","locationName":"Lancaster, TX","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"yes","cmsJobId":"JOB_POSTING-3-5329","applyUrl":"","emb_complete_desc":"jobtitle: Production Assistant, Live Selling (WKND Shift), jobtype: Full time, joblocation: Lancaster, Texas, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our weekend shift, and it\u2019s a chance to help build a new business line from the start. In This Role You\u2019ll Get To. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Comfortable and focused through 3-hour live shows, with sustained attention the whole time. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Strong attention to detail when reserving, staging, and tracking items. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Able to work in ambiguity and adapt as we build a new program and the process evolves. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Schedule. Full-time, on-site at ThredUp\u2019s distribution centers in the Dallas area (Lancaster, TX). Weekend shift: covering shows on Friday, Saturday, and Sunday. Shows scheduled around peak viewer traffic, so a rotating schedule is required. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1717","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC148","stateCountry":"Texas, United States of America","jobId":"1717","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC148","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Production Assistant, Live Selling (WKND Shift)","primaryLocaleCategory":"Marketing","description":"<p><b><b>About ThredUp</b></b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><br /><p><span style=\"color:#000000\"><b>The Role</b></span></p><p><span style=\"color:#000000\">ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our weekend shift, and it\u2019s a chance to help build a new business line from the start.</span></p><br /><p><span style=\"color:#000000\"><b>In This Role You\u2019ll Get To</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Prep the live studio before the first show and reset it between shows so every show starts clean and on time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the auctions during each live show, keeping bidding moving and the pace on track</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Monitor the chat throughout the show, answer viewer questions, and flag requests to the host</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Notify the DC team after every show so items are ready for reinduction</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run</span></li></ul><br /><p><span style=\"color:#000000\"><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable and focused through 3-hour live shows, with sustained attention the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong attention to detail when reserving, staging, and tracking items</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace\u00A0</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to work in ambiguity and adapt as we build a new program and the process evolves</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">An interest in fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Demonstrated ability in keeping business, team and customer information confidential</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Role models independent judgment and operates with minimal supervision</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs</span></li></ul><br /><p><span style=\"color:#000000\"><b>Schedule</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Full-time, on-site at ThredUp\u2019s distribution centers in the Dallas area (Lancaster, TX)</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Weekend shift: covering shows on Friday, Saturday, and Sunday</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Shows scheduled around peak viewer traffic, so a rotating schedule is required</span></li></ul><br /><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our PM shift, and it\u2019s a chance to help build a new business line from the start. In This Role You\u2019ll Get To. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Comfortable and focused through 3-hour live shows, with sustained attention the whole time. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Strong attention to detail when reserving, staging, and tracking items. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Able to work in ambiguity and adapt as we build a new program and the process evolves. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Schedule. Full-time, on-site at ThredUp\u2019s distribution centers in the Atlanta area (Suwanee, GA). PM shift: covering the later show(s) of the day. A short overlap between shifts for handoff. Shows run 5-6 days per week, scheduled around peak viewer traffic, so a rotating schedule is required. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. PM shift: covering the later show(s) of the day. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1719","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC148","stateCountry":"Georgia, United States of America","jobId":"1719","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC148","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Production Assistant, Live Selling (PM Shift)","primaryLocaleCategory":"Marketing","description":"<p><b><b>About ThredUp</b></b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><br /><p><span style=\"color:#000000\"><b>The Role</b></span></p><p><span style=\"color:#000000\">ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our PM shift, and it\u2019s a chance to help build a new business line from the start.</span></p><br /><p><span style=\"color:#000000\"><b>In This Role You\u2019ll Get To</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Prep the live studio before the first show and reset it between shows so every show starts clean and on time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the auctions during each live show, keeping bidding moving and the pace on track</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Monitor the chat throughout the show, answer viewer questions, and flag requests to the host</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Notify the DC team after every show so items are ready for reinduction</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run</span></li></ul><br /><p><span style=\"color:#000000\"><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable and focused through 3-hour live shows, with sustained attention the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong attention to detail when reserving, staging, and tracking items</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace\u00A0</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to work in ambiguity and adapt as we build a new program and the process evolves</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">An interest in fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Demonstrated ability in keeping business, team and customer information confidential</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Role models independent judgment and operates with minimal supervision</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs</span></li></ul><br /><p><span style=\"color:#000000\"><b>Schedule</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Full-time, on-site at ThredUp\u2019s distribution centers in the Atlanta area (Suwanee, GA)</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">PM shift: covering the later show(s) of the day</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">A short overlap between shifts for handoff</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Shows run 5-6 days per week, scheduled around peak viewer traffic, so a rotating schedule is required</span></li></ul><br /><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. 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Fabricate, install, and maintain photography and inspection workstations as required. Schedule and perform regular maintenance, cleaning, and repairs on all process equipment. Upgrade equipment when necessary to ensure optimal performance. Document all machine maintenance activities and communicate with other staff. Experienced in the operations and repair of material handling equipment. Instruct operators in the use and care of equipment. Provide training to operators on equipment operations and safety. Continuously monitor all operations and processes to prevent and correct equipment malfunctions. Observes safety and security procedures; reports potentially unsafe conditions. Performs other work-related duties as assigned. Available for up to 10% travel to thredUP\u2019s distribution centers located across the US. What We're Looking For. Demonstrated proficiency in supporting electrical and mechanical systems. General mechanical assembly and fabrication experience. Proficiency with MS Office applications. Strong multi-tasking skills. Completes several concurrent tasks in an efficient and accurate manner. Strong verbal and written communication skills. Must be able to support a three shift operation. Must know how to read and use schematics relating to process equipment. Experience working in a fast paced, dynamic environment, with limited supervision. Strong attention to detail with excellent prioritization and follow up skills. Must rely on extensive experience and judgment to plan and accomplish goals in a variety of tasks. Must be a team player and communicate effectively with all levels within the organization. Authorized to work in the US. Be able to perform basic physical tasks such as lifting 25lbs. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"The Distribution Center Equipment Technician will be responsible for repairing and making improvements to the equipment in our distribution center. Technician will also partner with distribution center leadership to keep equipment downtime and errors to a minimum and assist with photo studio modifications and build-outs. Support the operation and preventative maintenance of garment on hanger conveyors, powered roller conveyor and carousel storage systems. Perform debug and fault recovery on all material handling systems. Fabricate, install, and maintain photography and inspection workstations as required. Schedule and perform regular maintenance, cleaning, and repairs on all process equipment. Upgrade equipment when necessary to ensure optimal performance. Document all machine maintenance activities and communicate with other staff. Experienced in the operations and repair of material handling equipment. Instruct operators in the use and care of equipment. Provide training to operators on equipment operations and safety. Continuously monitor all operations and processes to prevent and correct equipment malfunctions. Observes safety and security procedures; reports potentially unsafe conditions. Demonstrated proficiency in supporting electrical and mechanical systems. General mechanical assembly and fabrication experience. Proficiency with MS Office applications. Strong multi-tasking skills. Completes several concurrent tasks in an efficient and accurate manner. Must be able to support a three shift operation. Must know how to read and use schematics relating to process equipment. Experience working in a fast paced, dynamic environment, with limited supervision. Strong attention to detail with excellent prioritization and follow up skills. Must rely on extensive experience and judgment to plan and accomplish goals in a variety of tasks. Must be a team player and communicate effectively with all levels within the organization. Authorized to work in the US. Be able to perform basic physical tasks such as lifting 25lbs. Performs other work-related duties as assigned. Strong verbal and written communication skills. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1721","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Technician","externalTracking":false,"SupervisoryOrg":"Ops Innovation (Kevin Towry)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2208.S2","stateCountry":"Georgia, United States of America","jobId":"1721","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2208.S2","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Dre Doston (Terminated)","titlenew":"Distribution Center Equipment Technician (PM)","primaryLocaleCategory":"Operations Innovation","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><b>About the role</b></p><p>The Distribution Center Equipment Technician will be responsible for repairing and making improvements to the equipment in our distribution center. Technician will also partner with distribution center leadership to keep equipment downtime and errors to a minimum and assist with photo studio modifications and build-outs.</p><p><br /><b>In This Role You&#39;ll Get To:</b></p><ul><li><p>Support the operation and preventative maintenance of garment on hanger conveyors, powered roller conveyor and carousel storage systems</p></li><li><p>Perform debug and fault recovery on all material handling systems</p></li><li><p>Fabricate, install, and maintain photography and inspection workstations as required</p></li><li><p>Schedule and perform regular maintenance, cleaning, and repairs on all process equipment</p></li><li><p>Upgrade equipment when necessary to ensure optimal performance</p></li><li><p>Document all machine maintenance activities and communicate with other staff</p></li><li><p>Experienced in the operations and repair of material handling equipment</p></li><li><p>Instruct operators in the use and care of equipment</p></li><li><p>Provide training to operators on equipment operations and safety</p></li><li><p>Continuously monitor all operations and processes to prevent and correct equipment malfunctions</p></li><li><p>Observes safety and security procedures; reports potentially unsafe conditions</p></li><li><p>Performs other work-related duties as assigned</p></li><li><p>Available for up to 10% travel to thredUP\u2019s distribution centers located across the US.</p></li></ul><p></p><p></p><p><b>What We&#39;re Looking For:</b></p><ul><li><p>Demonstrated proficiency in supporting electrical and mechanical systems</p></li><li><p>General mechanical assembly and fabrication experience</p></li><li><p>Proficiency with MS Office applications</p></li><li><p>Strong multi-tasking skills</p></li><li><p>Completes several concurrent tasks in an efficient and accurate manner</p></li><li><p>Strong verbal and written communication skills</p></li><li><p>Must be able to support a three shift operation</p></li><li><p>Must know how to read and use schematics relating to process equipment</p></li><li><p>Experience working in a fast paced, dynamic environment, with limited supervision</p></li><li><p>Strong attention to detail with excellent prioritization and follow up skills</p></li><li><p>Must rely on extensive experience and judgment to plan and accomplish goals in a variety of tasks</p></li><li><p>Must be a team player and communicate effectively with all levels within the organization</p></li><li><p>Authorized to work in the US</p></li><li><p>Be able to perform basic physical tasks such as lifting 25lbs</p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Suwanee, Georgia, 30024","locale":"en_US","title":"Distribution Center Equipment Technician (PM)","jobSeqNo":"THRTHRUS1721EXTERNALENUS","postedDate":"2026-10-22T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are currently hiring a Distribution Center Equipment Technician to support the operation and maintenance of distribution center equipment. Key responsibilities include repairing and improving machinery, and collaborating with leadership to minimize downtime. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work. In This Role You\u2019ll Get To. Help facilitate smooth shift transitions by communicating updates on your team\u2019s production. Verify Standard Operating Procedures are being followed. Run reports throughout the shift (we will teach you how to do this!). Participate in special projects as needed. What We\u2019re Looking For. Solid understanding of thredUP quality standards and operations processes. Enthusiastic about building leadership skills. Ability to keep business and customer information confidential. Ability to exercise independent judgment and operate with minimal supervision. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. 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","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1676","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Flex & Support (Andrew Rodriguez)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4001.S5","stateCountry":"Texas, United States of America","jobId":"1676","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4001.S5","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Kaylene Bowen","titlenew":"Operations Lead (AM)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><span><b>How You Will Make An Impact</b></span></p><p><span>As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work.</span></p><p></p><p><span><b>In This Role You\u2019ll Get To:</b></span></p><ul><li>Help facilitate smooth shift transitions by communicating updates on your team\u2019s production</li><li>Verify Standard Operating Procedures are being followed</li><li>Run reports throughout the shift (we will teach you how to do this!)</li><li>Participate in special projects as needed</li></ul><p></p><p><span><b>What We\u2019re Looking For: </b></span></p><ul><li>Solid understanding of thredUP quality standards and operations processes</li><li>Enthusiastic about building leadership skills</li><li>Ability to keep business and customer information confidential</li><li>Ability to exercise independent judgment and operate with minimal supervision</li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp Inc.
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As an IT Support Technician, you will serve as the primary on-site technical resource for our warehouse operations. You will provide critical hands-on support for a diverse ecosystem of hardware, software, and networking infrastructure. This role requires a \"fixer\" mentality\u2014someone who can pivot from debugging a Linux script to performing mechanical repairs on high-end equipment, all while providing exceptional service to our operational teams. How You Will Make An Impact. Ensure Operational Continuity: Maintain maximum uptime for warehouse systems by providing rapid response to hardware and software failures. Empower Operators: Act as a technical bridge, translating complex issues into simple solutions for non-technical staff and DC leadership. Continuous Improvement: Identify recurring technical bottlenecks and work independently to implement lasting fixes or process improvements. Key Responsibilities. Hardware & Mechanical Support: Install, configure, and perform physical repairs on desktops, touchscreen monitors, printers, and handheld devices. Maintain and troubleshoot specialized photography equipment, including mechanical components and sensor cleaning. Linux & Software Administration: Support and troubleshoot Linux-based workstations and specialized warehouse management software. Execute basic scripting to automate routine tasks. Network Maintenance: Diagnose and resolve connectivity issues related to Wi-Fi access points, Ethernet cabling, and network peripherals. Assist engineering teams with on-site rack cable management and port patching. Documentation & Training: Manage the IT ticketing lifecycle; document all resolutions to build a local knowledge base. Train warehouse operators on basic troubleshooting to reduce repetitive service requests. Data & Quality Assurance: Analyze operational data to identify quality trends. Perform testing on new internal application releases before they go live on the warehouse floor. Inventory & Procurement: Independently manage the lifecycle of IT assets, from placing orders for supplies to processing RMAs for defective hardware. What We\u2019re Looking For. Experience: 1\u20133 years of technical support experience in a warehouse, production, or high-volume environment. Linux Proficiency: Comfort working within a Linux terminal; ability to navigate file systems and run diagnostic commands. Technical Versatility: Strong mechanical aptitude for disassembling/reassembling hardware and a solid understanding of TCP/IP networking fundamentals. Customer Service Excellence: Proven ability to remain calm under pressure and communicate effectively with users of varying technical skill levels. Independence: A self-starter who can prioritize a high-volume ticket queue without constant supervision. Physical Requirement: Ability to lift up to 50 lbs and work on a ladder or in tight spaces as required by hardware placement. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As an IT Support Technician, you will serve as the primary on-site technical resource for our warehouse operations. You will provide critical hands-on support for a diverse ecosystem of hardware, software, and networking infrastructure. This role requires a \"fixer\" mentality\u2014someone who can pivot from debugging a Linux script to performing mechanical repairs on high-end equipment, all while providing exceptional service to our operational teams. Ensure Operational Continuity: Maintain maximum uptime for warehouse systems by providing rapid response to hardware and software failures. Empower Operators: Act as a technical bridge, translating complex issues into simple solutions for non-technical staff and DC leadership. Continuous Improvement: Identify recurring technical bottlenecks and work independently to implement lasting fixes or process improvements. Hardware & Mechanical Support: Install, configure, and perform physical repairs on desktops, touchscreen monitors, printers, and handheld devices. Maintain and troubleshoot specialized photography equipment, including mechanical components and sensor cleaning. Linux & Software Administration: Support and troubleshoot Linux-based workstations and specialized warehouse management software. Network Maintenance: Diagnose and resolve connectivity issues related to Wi-Fi access points, Ethernet cabling, and network peripherals. Assist engineering teams with on-site rack cable management and port patching. Documentation & Training: Manage the IT ticketing lifecycle; document all resolutions to build a local knowledge base. Train warehouse operators on basic troubleshooting to reduce repetitive service requests. Data & Quality Assurance: Analyze operational data to identify quality trends. Perform testing on new internal application releases before they go live on the warehouse floor. Inventory & Procurement: Independently manage the lifecycle of IT assets, from placing orders for supplies to processing RMAs for defective hardware. Experience: 1\u20133 years of technical support experience in a warehouse, production, or high-volume environment. Linux Proficiency: Comfort working within a Linux terminal; ability to navigate file systems and run diagnostic commands. Technical Versatility: Strong mechanical aptitude for disassembling/reassembling hardware and a solid understanding of TCP/IP networking fundamentals. Customer Service Excellence: Proven ability to remain calm under pressure and communicate effectively with users of varying technical skill levels. Independence: A self-starter who can prioritize a high-volume ticket queue without constant supervision. Physical Requirement: Ability to lift up to 50 lbs and work on a ladder or in tight spaces as required by hardware placement. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. Key Responsibilities. What We\u2019re Looking For. ","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1678","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"IT Help Desk","externalTracking":false,"SupervisoryOrg":"IT (Ray Emig III)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2402.S2","stateCountry":"Pennsylvania, United States of America","jobId":"1678","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2402.S2","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Bernadette McCoy (Terminated)","titlenew":"IT Support Tech (WKND)","primaryLocaleCategory":"IT","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><div><p>As an <b>IT Support Technician</b>, you will serve as the primary on-site technical resource for our warehouse\u00A0 operations. You will provide critical hands-on support for a diverse ecosystem of hardware, software, and\u00A0 networking infrastructure. This role requires a &#34;fixer&#34; mentality\u2014someone who can pivot from debugging a\u00A0 Linux script to performing mechanical repairs on high-end equipment, all while providing exceptional service to\u00A0 our operational teams.</p><p></p><p><b>How You Will Make An Impact</b></p><ul><li><p><b>Ensure Operational Continuity: </b>\u00A0Maintain maximum uptime\u00A0 for warehouse systems by providing rapid\u00A0 response to hardware and software failures.</p></li><li><p><b>Empower Operators: </b>\u00A0Act as a technical bridge, translating\u00A0 complex issues into simple solutions for\u00A0 non-technical staff and DC leadership.</p></li><li><p><b>Continuous Improvement: </b>\u00A0Identify recurring technical\u00A0 bottlenecks and work independently to\u00A0 implement lasting fixes or process improvements.</p></li></ul><p></p><p><b>Key Responsibilities</b></p><ul><li><p><b>Hardware &amp; Mechanical Support: </b>\u00A0Install, configure,\u00A0 and perform physical repairs on desktops,\u00A0 touchscreen monitors, printers, and handheld devices. Maintain and troubleshoot specialized\u00A0 photography equipment, including mechanical components and sensor cleaning.</p></li><li><p><b>Linux &amp; Software Administration: \u00A0</b>\u00A0Support and troubleshoot\u00A0 Linux-based workstations and\u00A0 specialized warehouse management software. Execute basic scripting to automate routine tasks.</p></li><li><p><b>Network Maintenance: </b>\u00A0Diagnose and resolve connectivity\u00A0 issues related to Wi-Fi access points, Ethernet cabling, and network peripherals. Assist engineering teams with on-site rack cable \u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0 \u00A0\u00A0management and port patching.</p></li><li><p><b>Documentation &amp; Training: \u00A0</b>\u00A0Manage the IT ticketing\u00A0 lifecycle; document all resolutions to build a local\u00A0 knowledge base. Train warehouse operators on basic troubleshooting to reduce repetitive service\u00A0 requests.</p></li><li><p><b>Data &amp; Quality Assurance: </b>\u00A0Analyze operational data to identify quality trends. Perform testing on new\u00A0 internal application releases before they go live on the warehouse floor.</p></li><li><p><b>Inventory &amp; Procurement: \u00A0 \u00A0</b>\u00A0Independently manage the lifecycle of IT assets, from placing orders for\u00A0 supplies to processing RMAs for defective hardware.</p></li></ul><p><b>\u00A0</b></p><p><b>What We\u2019re Looking For</b></p><ul><li><p><b>Experience: </b>\u00A01\u20133 years of technical support experience\u00A0 in a warehouse, production, or high-volume\u00A0 environment.</p></li><li><p><b>Linux Proficiency: </b>\u00A0Comfort working within a Linux terminal; ability to navigate file systems and run\u00A0 diagnostic commands.</p></li><li><p><b>Technical Versatility: </b>\u00A0Strong mechanical aptitude for disassembling/reassembling hardware and a\u00A0 solid understanding of TCP/IP networking fundamentals.</p></li><li><p><b>Customer Service Excellence: </b>\u00A0Proven ability to remain\u00A0 calm under pressure and communicate\u00A0 effectively with users of varying technical skill levels.</p></li><li><p><b>Independence: </b>\u00A0A self-starter who can prioritize a high-volume ticket queue without constant\u00A0 supervision.</p></li><li><p><b>Physical Requirement: </b>\u00A0Ability to lift up to 50 lbs and work on a ladder or in tight spaces as required by\u00A0 hardware placement.</p></li></ul><p></p></div><div><p></p></div><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Mechanicsburg, Pennsylvania, 17055","locale":"en_US","title":"IT Support Tech (WKND)","jobSeqNo":"THRTHRUS1678EXTERNALENUS","postedDate":"2026-10-06T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Seeking an IT Support Tech to provide on-site technical support for warehouse operations, ensuring operational continuity and delivering hands-on solutions for hardware, software, and network infrastructure. 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Full-time

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ThredUp Inc.
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. AM Shift Hours. Monday-Thursday @ 4am-2:30pm. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for AM shift. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1672","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Christine Botelli)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Arizona, United States of America","jobId":"1672","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (AM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><br /><p>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.<b> Your mission has two parts:</b></p><p>1. Ensure clothing meets our quality standards</p><p>2. Provide accurate product details<br />\u00A0</p><p><b>What You\u2019ll Do</b></p><ul><li>Open and unpack bags of gently used clothing from customers</li><li>Conduct quality checks on each garment</li><li>Use a USB scanner and iPad app with step-by-step prompts</li><li>Record details such as brand, size, gender, category, and condition</li><li>Photograph tags to capture product information</li></ul><br /><p><b>What This Role Requires</b></p><ul><li><b>On-Your-Feet Work: </b>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</li><li><b>Performance: </b>Achieving goals in a fast-paced, metrics-driven environment.</li><li><b>Willingness to Learn: </b>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</li><li><b>Tech Comfort: </b>Comfortable using tablets, scanners, and basic apps.</li><li><b>Adaptability: </b>Adjusting easily to change and shifting priorities.</li><li><b>Reliability:</b> Maintaining consistent attendance, on-time arrival, and teamwork.</li><li><b>Focus &amp; Positivity: </b>Bring attention to detail, speed, and an upbeat attitude to every shift.<br />\u00A0</li></ul><p><b>AM Shift Hours</b><br />Monday-Thursday &#64; 4am-2:30pm<br />\u00A0</p><p><b>Why You\u2019ll Love Working Here</b></p><ul><li><b>Starting Pay: </b>$17/hr for AM shift.</li><li><b>Weekly Pay: </b>Every Friday is FriYAY.</li><li><b>Pay For Performance: </b>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</li><li><b>Day 1 Benefits: </b>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</li><li><b>Work-Life Balance: </b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</li><li><b>Predictable Schedules: </b>Our shift times are consistent so you know what to expect.</li><li><b>Optional Overtime: </b>Is available at certain times of the year.\u00A0</li><li><b>Music-Friendly Shifts: </b>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</li><li><b>Casual &amp; Fun Environment: </b>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</li><li><b>Air-conditioned Distribution Centers: </b>Stay cool while you work.</li><li><b>Growth Opportunities: </b>We reward and recognize top performers with swag, promotions, and higher pay.</li><li><b>Employee Discount: </b>Extra savings on already affordable styles.</li></ul><br /><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Phoenix, Arizona, 85043","locale":"en_US","title":"Team Member - Apparel Processing (AM Shift)","jobSeqNo":"THRTHRUS1672EXTERNALENUS","postedDate":"2026-09-28T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Seeking a Team Member in our Apparel Processing team to inspect, process, and prepare secondhand clothing for resale. Key responsibilities include conducting quality checks and recording product details. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact . ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp\u2019s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp\u2019s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience. In this Role You\u2019ll Get To. Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services. Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web. Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs. Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade. Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience. Partner with engineering to implement meaningful, crafted user experiences. Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation . Ship highly crafted and joyful experiences that advance ThredUp\u2019s mission of inspiring a new generation of consumers to think secondhand first. What We\u2019re Looking For. 3-5 years of experience as a digital product designer shipping products on cross functional teams. You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process. You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production. You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android). Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations. Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders. Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work. Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team . Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others. Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient. Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field. At ThredUp, your base pay is one part of your total compensation package. This role pays between $159,000 and $180,000, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience. Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services. Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web. Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs. Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience. Partner with engineering to implement meaningful, crafted user experiences. Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation . What We\u2019re Looking For. 3-5 years of experience as a digital product designer shipping products on cross functional teams. You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process. You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android). Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations. Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders. Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work. Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team . Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others. Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient. Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. 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By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><p><b><b>How You Will Make An Impact\u00A0</b></b></p><p><span>ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp\u2019s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp\u2019s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience.</span></p><p></p><p></p><p><b><b>In this Role You\u2019ll Get To:</b></b></p><ul><li><p><span>Collaborate with product management partners to refine product strategy &amp; project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services</span></p></li><li><p><span>Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web</span></p></li><li><p><span>Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs</span></p></li><li><p><span>Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade</span></p></li><li><p><span>Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience</span></p></li><li><p><span>Partner with engineering to implement meaningful, crafted user experiences</span></p></li><li><p><span>Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation\u00A0</span></p></li><li><p><span>Ship highly crafted and joyful experiences that advance ThredUp\u2019s mission of inspiring a new generation of consumers to think secondhand first.</span></p></li></ul><p></p><p><b><b>What We\u2019re Looking For:</b></b></p><ul><li><p><span>3-5 years of experience as a digital product designer shipping products on cross functional teams</span></p></li><li><p><span>You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process</span></p></li><li><p><span>You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production.</span></p></li><li><p><span>You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android)</span></p></li><li><p><span>Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations</span></p></li><li><p><span>Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders</span></p></li><li><p><span>Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work</span></p></li><li><p><span>Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team\u00A0</span></p></li><li><p><span>Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others</span></p></li><li><p><span>Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient</span></p></li><li><p><span>Bachelor&#39;s or Master\u2019s degree in design, psychology, computer science, or a related field</span></p></li></ul><p></p><p><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $159,000 and $180,000, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical &amp; dental coverage, vision, 401k, life and disability insurance.</span></p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Oakland, California, 94607","locale":"en_US","title":"Product Designer","jobSeqNo":"THRTHRUS1659EXTERNALENUS","postedDate":"2026-09-22T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are looking for a Product Designer to shape the future of ThredUp\u2019s core marketplace experience. Collaborate with cross-functional teams to develop user-centric products and drive innovation. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding. This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering. In This Role You'll Get To. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. What We're Looking For. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with most Fridays off. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. You'll report to our Senior Director of Engineering. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Remote, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1662","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Software Development","externalTracking":false,"SupervisoryOrg":"Engineering (Michael Rocco)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2005.P4","stateCountry":"Texas, United States of America","jobId":"1662","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2005.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Software Engineer, Agentic Commerce","primaryLocaleCategory":"Engineering","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p><b>How You Will Make An Impact</b><br />A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can&#39;t won&#39;t get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you&#39;ll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding.</p><p><br />This is early, open territory. The standards are young, customer behaviors are still forming, and there&#39;s no established playbook to follow. You&#39;ll partner closely with engineering and product leadership to give the space shape \u2014 working out what&#39;s worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you&#39;ll be the primary engineer on this work, with broad ownership of how it comes together. You&#39;ll report to our Senior Director of Engineering.</p><p><br /><b>In This Role You&#39;ll Get To:</b></p><ul><li>Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one.</li><li>Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M&#43; unique, single-SKU items legible to machines.</li><li>Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives.</li><li>Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp.</li><li>Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next.</li><li>Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required.</li></ul><p><br /><b>What We&#39;re Looking For:</b></p><ul><li>5&#43; years of software engineering experience, owning systems end to end from ambiguous problem to production.</li><li>Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment.</li><li>Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience.</li><li>Strong API and integration design skills, for interfaces consumed by other systems rather than by people.</li><li>Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you&#39;ve used.</li><li>Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it.</li><li>Comfort working from a blank page without a surrounding team to make progress.</li><li>The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely.</li><li>Clear communication with engineers and non-technical executives alike.</li><li>Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus.</li><li>E-commerce or marketplace experience is a plus.</li><li>Experience having built something from zero, whether at a startup or inside a larger company is a plus.</li></ul><p><br />Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp&#39;s Employee Stock Purchase Plan. Subject to eligibility requirements, you&#39;ll also receive other benefits: Comprehensive medical &amp; dental coverage, vision, 401k, life and disability insurance.<br />\u00A0</p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with most Fridays off</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p>","cityStateZipCode":"Remote, Texas, 75134","locale":"en_US","title":"Senior Software Engineer, Agentic Commerce","jobSeqNo":"THRTHRUS1662EXTERNALENUS","postedDate":"2026-09-30T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are expanding our team: As a Senior Software Engineer in Agentic Commerce, you will design and build the end-to-end agentic-commerce layer, enabling AI-powered discovery and transactable listings for secondhand items. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday-Thursday @ 4pm-2:30am. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for PM shift. Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. 1. 2. What You\u2019ll Do. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1665","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Diana Watson)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Georgia, United States of America","jobId":"1665","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (PM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus &amp; Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>PM Shift Hours: </b></b>Monday-Thursday &#64; 4pm-2:30am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b>$17/hr for PM shift. <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b> <span>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</span></p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual &amp; Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Suwanee, Georgia, 30024","locale":"en_US","title":"Team Member - Apparel Processing (PM Shift)","jobSeqNo":"THRTHRUS1665EXTERNALENUS","postedDate":"2026-09-18T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are recruiting a Team Member in Apparel Processing (PM Shift) to inspect, process, and prepare secondhand clothing for resale. Key responsibilities include conducting quality checks and recording product details. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. WKND Shift Hours: Friday-Sunday @ 6am-6pm. Why You\u2019ll Love Working Here. Starting Pay: $19/hr for WKND shift ($17 base + $2.00 differential). Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. 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","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1603","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Nicole Davis)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Pennsylvania, United States of America","jobId":"1603","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (WKND Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus &amp; Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>WKND Shift Hours: </b></b>Friday-Sunday &#64; 6am-6pm<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b>$19/hr for WKND shift ($17 base &#43; $2.00 differential).</p><p><i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b> <span>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</span></p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual &amp; Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Mechanicsburg, Pennsylvania, 17055","locale":"en_US","title":"Team Member - Apparel Processing (WKND Shift)","jobSeqNo":"THRTHRUS1603EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Take on the role of Team Member in our Apparel Processing team, where you will inspect and prepare secondhand clothing for resale. Ensure quality standards and provide accurate product details. 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Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. 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A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1607","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Keshia Crawford)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Texas, United States of America","jobId":"1607","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (WKND Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus &amp; Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>WKND Shift Hours: </b></b> Friday-Sunday &#64; 6am-6pm<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay:</b></b>\u00A0 $18/hr for WKND shift ($17 base &#43; $1.00 differential). <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual &amp; Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Team Member - Apparel Processing (WKND Shift)","jobSeqNo":"THRTHRUS1607EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Join our team as a Team Member in Apparel Processing, where you will inspect and prepare secondhand clothing for resale. Ensure quality standards and provide accurate product details. Ideal for candidates comfortable with physical work, adaptability, and a positive, detail-oriented approach.","dateCreated":"2026-08-13T07:57:16.236+0000","hiringFirstName":"","primaryLocation":"3800 N. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. About the Role. The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. You will also apply your love of fashion and/or the resale industry to help us honor our promises to suppliers and buyers. As a Pricing and Authentication Coordinator, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two areas: Pricing & Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs. In Pricing & Authentication, you will. Focus on pricing and authentication with an emphasis on lower level authentication brands. Receives exposure to higher risk authentication brands as the business allows. Regularly monitor, audit and update the internal pricing tables of a broad range of retailers. Assist in educating itemizers about brands and product acceptance. Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue. Support Customer Service team in price update requests. Requirements. Knowledge of apparel quality standards (experience with secondhand is a plus!). Ability to identify, prioritize, and complete tasks under tight deadlines. Strong organization and scheduling skills. Ability to exercise independent judgment and operate with minimal supervision. Flexibility, creativity and willingness to optimize processes. Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. As a Pricing and Authentication Coordinator, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two areas: Pricing & Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs. Focus on pricing and authentication with an emphasis on lower level authentication brands. Receives exposure to higher risk authentication brands as the business allows. Regularly monitor, audit and update the internal pricing tables of a broad range of retailers. Assist in educating itemizers about brands and product acceptance. Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue. Support Customer Service team in price update requests. Knowledge of apparel quality standards (experience with secondhand is a plus!). Ability to identify, prioritize, and complete tasks under tight deadlines. Strong organization and scheduling skills. Ability to exercise independent judgment and operate with minimal supervision. Flexibility, creativity and willingness to optimize processes. Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1648","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Merchandising","externalTracking":false,"SupervisoryOrg":"Merchandising (Sandra Goodman)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"5012.S3","stateCountry":"Arizona, United States of America","jobId":"1648","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"5012.S3","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Estefania Juarez Aguayo","titlenew":"Pricing & Authentication Coordinator","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><b><u>About the Role</u></b></p><p><b><span>The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. You will also apply your love of fashion and/or the resale industry to help us honor our promises to suppliers and buyers.\u00A0</span></b></p><p><b>\u00A0</b></p><p><b><span>As a </span><b>Pricing and Authentication Coordinator</b><span>, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two</span><b> </b><span>areas:\u00A0 Pricing &amp; Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs.</span></b></p><p><b>\u00A0</b></p><p><b><span>In Pricing &amp; Authentication, you will:</span></b></p><ul><li><p><b><span>Focus on pricing and authentication with an emphasis on lower level authentication brands.</span></b></p></li><li><p><b><span>Receives exposure to higher risk authentication brands as the business allows.</span></b></p></li><li><p><b><span>Regularly monitor, audit and update the internal pricing tables of a broad range of retailers.</span></b></p></li><li><p><b><span>Assist in educating itemizers about brands and product acceptance.</span></b></p></li><li><p><b><span>Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue.</span></b></p></li><li><p><b><span>Support Customer Service team in price update requests.</span></b></p></li></ul><p><b><span>\u00A0</span></b></p><p><b><u>Requirements</u></b></p><ul><li><p><b><span>Knowledge of apparel quality standards (experience with secondhand is a plus!).</span></b></p></li><li><p><b><span>Ability to identify, prioritize, and complete tasks under tight deadlines.</span></b></p></li><li><p><b><span>Strong organization and scheduling skills.</span></b></p></li><li><p><b><span>Ability to exercise independent judgment and operate with minimal supervision.</span></b></p></li><li><p><b><span>Flexibility, creativity and willingness to optimize processes.</span></b></p></li><li><p><b><span>Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs.</span></b></p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Phoenix, Arizona, 85043","locale":"en_US","title":"Pricing & Authentication Coordinator","jobSeqNo":"THRTHRUS1648EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are looking for a Pricing & Authentication Coordinator to support pricing and authentication processes within our distribution center. You will monitor pricing tables, assist with product acceptance, and help maintain quality standards. 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Full-time

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ThredUp Inc.
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You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work. In This Role You\u2019ll Get To. Help facilitate smooth shift transitions by communicating updates on your team\u2019s production. Verify Standard Operating Procedures are being followed. Run reports throughout the shift (we will teach you how to do this!). Participate in special projects as needed. What We\u2019re Looking For. Solid understanding of thredUP quality standards and operations processes. Enthusiastic about building leadership skills. Ability to keep business and customer information confidential. Ability to exercise independent judgment and operate with minimal supervision. 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By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work. In This Role You\u2019ll Get To. Help facilitate smooth shift transitions by communicating updates on your team\u2019s production. Verify Standard Operating Procedures are being followed. Run reports throughout the shift (we will teach you how to do this!). Participate in special projects as needed. What We\u2019re Looking For. Solid understanding of thredUP quality standards and operations processes. Enthusiastic about building leadership skills. Ability to keep business and customer information confidential. Ability to exercise independent judgment and operate with minimal supervision. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. 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By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><span><b>How You Will Make An Impact</b></span></p><p><span>As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. Haz clic en el bot\u00F3n para aprender c\u00F3mo cambiar la configuraci\u00F3n de idioma en tu dispositivo m\u00F3vil o navegador web: https://careers.thredup.com/us/en/Device-Translation-Instructions . Sobre ThredUp. \u00A1\u00DAnete a un l\u00EDder en crecimiento dentro del emocionante mundo de la reventa de moda! Trabaja en un lugar incre\u00EDble que ofrece tiempo completo, horarios fijos, pago semanal, horas extra y oportunidades de ascenso. \u00BFSoy un buen candidato para ThredUp? De pie y en movimiento: Estar\u00E1s de pie durante todo tu turno mientras inspeccionas, cuelgas, doblas y fotograf\u00EDas ropa de segunda mano. El puesto incluye agacharse, levantar hasta 30 lbs, y empujar o jalar percheros que pesan hasta 150 lbs. Es un buen ejercicio, del tipo bueno. Ad\u00E1ptate al cambio: Nuestros procesos siempre est\u00E1n mejorando, as\u00ED que ser flexible y estar abierto/a al cambio es importante. Si te gusta la variedad, te sentir\u00E1s como en casa. Pantallas y deslizamientos: Este no es un trabajo de oficina t\u00EDpico, pero usar\u00E1s tabletas, esc\u00E1neres, aplicaciones y otras herramientas tecnol\u00F3gicas cotidianas. Si puedes deslizar, tocar y hacer clic con confianza, est\u00E1s en buena forma. El equipo primero: Trabajar\u00E1s de cerca con tu equipo en un entorno de ritmo acelerado, similar a un ambiente de tienda minorista o almac\u00E9n. Llegar a tiempo, colaborar y trabajar bien con tu equipo es esencial para que todo funcione sin problemas. R\u00E1pido, enfocado y positivo: Mantienes una actitud positiva, incluso en los d\u00EDas m\u00E1s ocupados. Te mueves con rapidez y precisi\u00F3n, prestas atenci\u00F3n a los detalles y te enorgulleces de asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares de calidad. \u00BFQu\u00E9 debo esperar en el trabajo? La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol. Sin montacargas. Sin cascos. Sin botas de punta de acero. Este no es tu t\u00EDpico trabajo de almac\u00E9n. Turnos con m\u00FAsica de fondo. La m\u00FAsica suena mientras trabajas, y el ritmo mantiene todo en movimiento. Es un ambiente animado y enfocado donde el equipo aporta la energ\u00EDa. \u00BFC\u00F3digo de vestimenta? Comodidad casual. Usa lo que te ayude a sentirte listo/a para trabajar. Los pantalones y las camisetas son perfectos. Solo aseg\u00FArate de usar zapatos c\u00F3modos y cerrados de la punta por seguridad. Celebr\u00E9mos entre todos. Nos encanta celebrar el buen trabajo. Nuestro programa de reconocimiento te permite dar y recibir menciones especiales, con oportunidades de ganar divertidos art\u00EDculos promocionales de ThredUp en el camino. Crece con nosotros. No solo contratamos, formamos talento. Muchos de nuestros l\u00EDderes comenzaron en puestos como este y est\u00E1n aqu\u00ED para ayudarte a crecer tambi\u00E9n. Calidad y Etiquetado \u2013 Guardianes de Nuestro Closet. \u00BFTienes buen ojo para los detalles que otros pasan por alto? \u00DAnete a nuestro equipo de Calidad y Etiquetado para asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares antes de publicarse. Inspeccionar\u00E1n la ropa para identificar talla, marca, material, g\u00E9nero y categor\u00EDa, creando una \"biograf\u00EDa\" de moda completa para cada prenda. Con capacitaci\u00F3n pr\u00E1ctica, aprender\u00E1s a etiquetar y revisar art\u00EDculos con precisi\u00F3n para que los compradores sepan exactamente qu\u00E9 esperar y les encante lo que llega a su puerta. Estudio \u2013 Fotografiando Nuestro Closet. \u00BFTe encanta la moda y el estilismo? \u00A1Nuestros estilistas de estudio le dan vida a nuestra ropa! Vestir\u00E1s art\u00EDculos en maniqu\u00EDes para mostrar c\u00F3mo se deben usar, y luego tomar\u00E1s fotos usando nuestra aplicaci\u00F3n. Todo se trata de crear una imagen limpia y consistente que ayude a los compradores a sentirse seguros en sus elecciones. Si disfrutas ser creativo/a, trabajar con ropa y contribuir a una excelente experiencia de compra en l\u00EDnea, \u00A1esta es tu pasarela! Bien, tienes mi atenci\u00F3n. \u00BFQu\u00E9 gano yo? \u00A1Haz que cada viernes sea un por fin es viernes! Recibe tu pago cada viernes. Pago inicial: 18.50/hora para el turno de fin de semana(WKND)($17 base + $1.50 de diferencial). El pago se basa en el turno trabajado y los diferenciales de turno pueden cambiar. La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol. Enc\u00E1rgate de lo tuyo y trabaja horas extra opcionales cuando se ofrezcan seg\u00FAn las necesidades del negocio. \u00A1La decisi\u00F3n es tuya! Desde el d\u00EDa 1: Te tenemos cubierto/a. ThredUp ofrece planes de seguro m\u00E9dico, dental, de visi\u00F3n y para mascotas, art\u00EDculos promocionales de ThredUp para mostrar que eres parte de nuestro equipo, adem\u00E1s de otras cosas muy divertidas (programas de asistencia al empleado, incre\u00EDbles programas de descuentos y m\u00E1s), \u00A1todo vigente desde tu primer d\u00EDa! Valoramos tu equilibrio entre el trabajo y la vida personal. Tenemos varias formas en las que puedes pasar tiempo con amigos y familiares en los d\u00EDas que m\u00E1s te importan. Desde el d\u00EDa 1, comenzar\u00E1s a acumular tiempo libre pagado, d\u00EDas festivos de tu elecci\u00F3n (\u00A1porque reconocemos y celebramos la diversidad!), y para completarlo, \u00A1ofrecemos tiempo libre PAGADO por tu aniversario en ThredUp! \u00BFTe gusta una buena oferta? As\u00ED es, tenemos un descuento para empleados sobre nuestros art\u00EDculos, que ya tienen muy buen precio. Este puesto no es elegible para patrocinio de visa. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"\u00BFSoy un buen candidato para ThredUp? Es un buen ejercicio, del tipo bueno. Si te gusta la variedad, te sentir\u00E1s como en casa. Si puedes deslizar, tocar y hacer clic con confianza, est\u00E1s en buena forma. El equipo primero: Trabajar\u00E1s de cerca con tu equipo en un entorno de ritmo acelerado, similar a un ambiente de tienda minorista o almac\u00E9n. Llegar a tiempo, colaborar y trabajar bien con tu equipo es esencial para que todo funcione sin problemas. Te mueves con rapidez y precisi\u00F3n, prestas atenci\u00F3n a los detalles y te enorgulleces de asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares de calidad. \u00BFQu\u00E9 debo esperar en el trabajo? Usa lo que te ayude a sentirte listo/a para trabajar. \u00BFTienes buen ojo para los detalles que otros pasan por alto? \u00DAnete a nuestro equipo de Calidad y Etiquetado para asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares antes de publicarse. Inspeccionar\u00E1n la ropa para identificar talla, marca, material, g\u00E9nero y categor\u00EDa, creando una \"biograf\u00EDa\" de moda completa para cada prenda. Con capacitaci\u00F3n pr\u00E1ctica, aprender\u00E1s a etiquetar y revisar art\u00EDculos con precisi\u00F3n para que los compradores sepan exactamente qu\u00E9 esperar y les encante lo que llega a su puerta. Enc\u00E1rgate de lo tuyo y trabaja horas extra opcionales cuando se ofrezcan seg\u00FAn las necesidades del negocio. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1601","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Jessica Novak)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TMS","stateCountry":"Arizona, United States of America","jobId":"1601","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TMS","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Miembro del Equipo de Procesamiento de Ropa - Fin de Semana (Espa\u00F1ol)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><div></div><div><div><div><div><div><div><div><div><div><b><i>Haz clic en el bot\u00F3n para aprender c\u00F3mo cambiar la configuraci\u00F3n de idioma en tu dispositivo m\u00F3vil o navegador web: </i>https://careers.thredup.com/us/en/Device-Translation-Instructions </b><p><br /><u><b><span>Sobre ThredUp</span></b></u></p><p><b><span>\u00A1\u00DAnete a un l\u00EDder en crecimiento dentro del emocionante mundo de la reventa de moda! Trabaja en un lugar incre\u00EDble que ofrece tiempo completo, horarios fijos, pago semanal, horas extra y oportunidades de ascenso.</span></b></p><p><b><span>\u00BFSoy un buen candidato para ThredUp?</span></b></p><ul><li><p><b><span>De pie y en movimiento: Estar\u00E1s de pie durante todo tu turno mientras inspeccionas, cuelgas, doblas y fotograf\u00EDas ropa de segunda mano. El puesto incluye agacharse, levantar hasta 30 lbs, y empujar o jalar percheros que pesan hasta 150 lbs. Es un buen ejercicio, del tipo bueno.</span></b></p></li><li><p><b><span>Ad\u00E1ptate al cambio: Nuestros procesos siempre est\u00E1n mejorando, as\u00ED que ser flexible y estar abierto/a al cambio es importante. Si te gusta la variedad, te sentir\u00E1s como en casa.</span></b></p></li><li><p><b><span>Pantallas y deslizamientos: Este no es un trabajo de oficina t\u00EDpico, pero usar\u00E1s tabletas, esc\u00E1neres, aplicaciones y otras herramientas tecnol\u00F3gicas cotidianas. Si puedes deslizar, tocar y hacer clic con confianza, est\u00E1s en buena forma.</span></b></p></li><li><p><b><span>El equipo primero: Trabajar\u00E1s de cerca con tu equipo en un entorno de ritmo acelerado, similar a un ambiente de tienda minorista o almac\u00E9n. Llegar a tiempo, colaborar y trabajar bien con tu equipo es esencial para que todo funcione sin problemas.</span></b></p></li><li><p><b><span>R\u00E1pido, enfocado y positivo: Mantienes una actitud positiva, incluso en los d\u00EDas m\u00E1s ocupados. Te mueves con rapidez y precisi\u00F3n, prestas atenci\u00F3n a los detalles y te enorgulleces de asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares de calidad.</span></b><br />\u00A0</p></li></ul><p><u><b><span>\u00BFQu\u00E9 debo esperar en el trabajo?</span></b></u></p><ul><li><p><b><span>La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol.</span></b></p></li><li><p><b><span>Sin montacargas. Sin cascos. Sin botas de punta de acero. Este no es tu t\u00EDpico trabajo de almac\u00E9n.</span></b></p></li><li><p><b><span>Turnos con m\u00FAsica de fondo. La m\u00FAsica suena mientras trabajas, y el ritmo mantiene todo en movimiento. Es un ambiente animado y enfocado donde el equipo aporta la energ\u00EDa.</span></b></p></li><li><p><b><span>\u00BFC\u00F3digo de vestimenta? Comodidad casual. Usa lo que te ayude a sentirte listo/a para trabajar. Los pantalones y las camisetas son perfectos. Solo aseg\u00FArate de usar zapatos c\u00F3modos y cerrados de la punta por seguridad.</span></b></p></li><li><p><b><span>Celebr\u00E9mos entre todos. Nos encanta celebrar el buen trabajo. Nuestro programa de reconocimiento te permite dar y recibir menciones especiales, con oportunidades de ganar divertidos art\u00EDculos promocionales de ThredUp en el camino.</span></b></p></li><li><p><b><span>Crece con nosotros. No solo contratamos, formamos talento. Muchos de nuestros l\u00EDderes comenzaron en puestos como este y est\u00E1n aqu\u00ED para ayudarte a crecer tambi\u00E9n.</span></b><br />\u00A0</p></li></ul><p><b><u><span>Calidad y Etiquetado \u2013 Guardianes de Nuestro Closet</span></u><br /><span>\u00BFTienes buen ojo para los detalles que otros pasan por alto? \u00DAnete a nuestro equipo de Calidad y Etiquetado para asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares antes de publicarse. Inspeccionar\u00E1n la ropa para identificar talla, marca, material, g\u00E9nero y categor\u00EDa, creando una &#34;biograf\u00EDa&#34; de moda completa para cada prenda. Con capacitaci\u00F3n pr\u00E1ctica, aprender\u00E1s a etiquetar y revisar art\u00EDculos con precisi\u00F3n para que los compradores sepan exactamente qu\u00E9 esperar y les encante lo que llega a su puerta.</span></b><br />\u00A0</p><p><b><u><span>Estudio \u2013 Fotografiando Nuestro Closet</span></u><br /><span>\u00BFTe encanta la moda y el estilismo? \u00A1Nuestros estilistas de estudio le dan vida a nuestra ropa! Vestir\u00E1s art\u00EDculos en maniqu\u00EDes para mostrar c\u00F3mo se deben usar, y luego tomar\u00E1s fotos usando nuestra aplicaci\u00F3n. Todo se trata de crear una imagen limpia y consistente que ayude a los compradores a sentirse seguros en sus elecciones. Si disfrutas ser creativo/a, trabajar con ropa y contribuir a una excelente experiencia de compra en l\u00EDnea, \u00A1esta es tu pasarela!</span></b></p><p><b><span>Bien, tienes mi atenci\u00F3n. \u00BFQu\u00E9 gano yo?</span></b></p><ul><li><p><b><span>\u00A1Haz que cada viernes sea un </span><span>por fin es viernes</span><span>! Recibe tu pago cada viernes.</span></b></p></li><li><p><b><span>Pago inicial: </span><span>18.50/hora para el turno de fin de semana(WKND)(</span><span>$17 base &#43; $1.50 de diferencial). El pago se basa en el turno trabajado y los diferenciales de turno pueden cambiar.</span></b></p></li><li><p><b><span>La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol.</span></b></p></li><li><p><b><span>Enc\u00E1rgate de lo tuyo y trabaja horas extra opcionales cuando se ofrezcan seg\u00FAn las necesidades del negocio. \u00A1La decisi\u00F3n es tuya!</span></b></p></li><li><p><b><span>Desde el d\u00EDa 1: Te tenemos cubierto/a. ThredUp ofrece planes de seguro m\u00E9dico, dental, de visi\u00F3n y para mascotas, art\u00EDculos promocionales de ThredUp para mostrar que eres parte de nuestro equipo, adem\u00E1s de otras cosas muy divertidas (programas de asistencia al empleado, incre\u00EDbles programas de descuentos y m\u00E1s), \u00A1todo vigente desde tu primer d\u00EDa!</span></b></p></li><li><p><b><span>Valoramos tu equilibrio entre el trabajo y la vida personal. Tenemos varias formas en las que puedes pasar tiempo con amigos y familiares en los d\u00EDas que m\u00E1s te importan. Desde el d\u00EDa 1, comenzar\u00E1s a acumular tiempo libre pagado, d\u00EDas festivos de tu elecci\u00F3n (\u00A1porque reconocemos y celebramos la diversidad!), y para completarlo, \u00A1ofrecemos tiempo libre PAGADO por tu aniversario en ThredUp!</span></b></p></li><li><p><b><span>\u00BFTe gusta una buena oferta? As\u00ED es, tenemos un descuento para empleados sobre nuestros art\u00EDculos, que ya tienen muy buen precio.</span></b><br />\u00A0</p></li></ul><p><b><span>Este puesto no es elegible para patrocinio de visa.</span></b></p></div></div></div></div></div></div></div></div></div><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Phoenix, Arizona, 85043","locale":"en_US","title":"Miembro del Equipo de Procesamiento de Ropa - Fin de Semana (Espa\u00F1ol)","jobSeqNo":"THRTHRUS1601EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"\u00A1\u00DAnete a un l\u00EDder en crecimiento dentro del emocionante mundo de la reventa de moda! 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The role involves collaborating with creative and brand teams, managing a copy agent using AI, and mentoring copy contractors. Candidates should have 6\u20139 years of experience in writing and editing for consumer brands, ideally in e-commerce, fashion, or retail, with a portfolio demonstrating brand voice and campaign expertise. Fluency with AI tools, strong attention to detail, and comfort with Figma are essential. The position offers a competitive salary ($130K\u2013$175K), hybrid work, and comprehensive benefits. Visa sponsorship is not available.","displayCareerSite":true,"standardisedTimezone":"-07:00 UTC","ml_country":"United States","city":"Oakland","latitude":"37.80135","visibilityLocale":["en_US"],"hasSecondaryQuestionnaire":"no","fesHash":"6150d1a9365266b47eaa589bcf824f2964e2ee6cc8992c9af079e5d36f46a493","multi_location":[{"country":"United States of America","cityState":"Oakland, California","address":"969 Broadway Suite 200 Oakland, CA 94607","locationName":"Oakland, CA","city":"Oakland","postalCode":"94607","latlong":{"lon":-122.2734084,"lat":37.80135},"latitude":"37.80135","cityStateZipCode":"Oakland, California, 94607","stateCountry":"California, United States of America","externalLocation":"","locationId":"Oakland_CA","location":"Oakland, California, United States of America","state":"California","cityCountry":"Oakland, United States of America","cityStateCountry":"Oakland, California, United States of America","mapQueryLocation":"Oakland, California, United States of America","longitude":"-122.2734084"}],"locationId":"Oakland_CA","address":"969 Broadway Suite 200 Oakland, CA 94607","locationName":"Oakland, CA","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"no","cmsJobId":"JOB_POSTING-3-5178","applyUrl":"","emb_complete_desc":"jobtitle: Copy Lead, jobtype: Full time, joblocation: Oakland, California, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As ThredUp's Copy Lead, you'll own how ThredUp sounds, helping define the voice and tone post-rebrand and bringing that voice to life across every touchpoint. Equal parts writer and editor, you're at home in both big-picture strategy and hands-on craft. You'll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. You'll build and own a copy agent that uses AI to speed up execution and scale what one person can produce. In This Role You'll Get To. Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time. be the voice of the brand across the company . Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns. Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution. Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast. Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales. Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down. Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp. What We're Looking For. 6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail. A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy. An editor and a strategist at heart who can define how ThredUp sounds, taking ownership of the brand's voice and pushing both the work and the brand forward. Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft. Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers. A natural collaborator who works easily across brand, design, product, and growth, and brings out the best in the creative team. Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality. A finger on the pulse of fashion, culture, and resale, and the instinct to keep our copy feeling current and culturally sharp. A passion for secondhand and sustainability, and belief in what resale can do for people and the planet. Bonus points for UX or product writing experience, or for having managed freelancers or contractors before. At ThredUp, your base pay is one part of your total compensation package. This role pays between $130K and $175K per year, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You'll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time. be the voice of the brand across the company . Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns. Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution. Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales. Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down. Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp. 6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail. A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy. Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft. Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers. Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality. A passion for secondhand and sustainability, and belief in what resale can do for people and the planet. What We Offer. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1595","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Copywriting","externalTracking":false,"SupervisoryOrg":"Creative (Lauren Schaumann)","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"7008.P4","stateCountry":"California, United States of America","jobId":"1595","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"7008.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Kaila Taylor (Terminated)","titlenew":"Copy Lead","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><b><b>How You Will Make An Impact</b></b></p><p><span>As ThredUp&#39;s Copy Lead, you&#39;ll own how ThredUp sounds, helping define the voice and tone post-rebrand and bringing that voice to life across every touchpoint. Equal parts writer and editor, you&#39;re at home in both big-picture strategy and hands-on craft. You&#39;ll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. You&#39;ll build and own a copy agent that uses AI to speed up execution and scale what one person can produce.</span></p><p></p><p><b><b>In This Role You&#39;ll Get To:</b></b></p><ul><li><p><span>Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time.. be the voice of the brand across the company\u00A0</span></p></li><li><p><span>Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns</span></p></li><li><p><span>Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution.</span></p></li><li><p><span>Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast</span></p></li><li><p><span>Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales.</span></p></li><li><p><span>Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down</span></p></li><li><p><span>Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp</span></p></li></ul><h2></h2><p><b><b>What We&#39;re Looking For:</b></b></p><ul><li><p><span>6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail</span></p></li><li><p><span>A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy</span></p></li><li><p><span>An editor and a strategist at heart who can define how ThredUp sounds, taking ownership of the brand&#39;s voice and pushing both the work and the brand forward</span></p></li><li><p><span>Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft</span></p></li><li><p><span>Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers</span></p></li><li><p><span>A natural collaborator who works easily across brand, design, product, and growth, and brings out the best in the creative team</span></p></li><li><p><span>Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality</span></p></li><li><p><span>A finger on the pulse of fashion, culture, and resale, and the instinct to keep our copy feeling current and culturally sharp</span></p></li><li><p><span>A passion for secondhand and sustainability, and belief in what resale can do for people and the planet</span></p></li><li><p><span>Bonus points for UX or product writing experience, or for having managed freelancers or contractors before</span></p></li></ul><p></p><p><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $130K and $175K per year, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp&#39;s Employee Stock Purchase Plan. Subject to eligibility requirements, you&#39;ll also receive other benefits: Comprehensive medical &amp; dental coverage, vision, 401k, life and disability insurance.</span></p><p></p><p></p><p></p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Full-time

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ThredUp Inc.
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I-35E Lancaster, TX 75134","locationName":"Lancaster, TX","jobPostingSiteId":"External","isTranslated":false,"ml_language_fullform":"english","hasPrimaryInternalQuestionnaire":"yes","cmsJobId":"JOB_POSTING-3-5097","applyUrl":"","emb_complete_desc":"jobtitle: Pricing & Authentication Specialist II, jobtype: Full time, joblocation: Lancaster, Texas, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. About the Role. Product Ops keeps ThredUp's marketplace accurate and credible: right quality, right information, right price. Authentication is the part customers never see and the part we cannot afford to get wrong. As a Pricing & Authentication Specialist II, you are the person who decides what is real. You own the calls on our highest-value, highest-risk inventory. Counterfeits keep getting better, and staying ahead of them is the job. At ThredUp's scale we authenticate more, and more varied product than almost anyone in resale, and the goal is to be the best at it in the industry. You are not a leader of people. You are a leader of the product, setting the standards for the team to follow. What You'll Do. Authenticate and protect the marketplace: own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence. Build the knowledge base: own and grow the authentication database the team relies on as its reference guide. Own the hard calls: serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases. Work the data: treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible. Partner on pricing accuracy: keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise. Coach and train: onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide). Drive projects and policy: run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy. Champion Artificial Intelligence & Emerging Technologies: try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more. How You Work. Analytical by default: you reach for the data first and defend any call with a pattern, a comp, or a number. Independent and collaborative: you run your queue and projects with little direction, and pull peers in on the calls that deserve a second set of eyes. On-site daily: most of what we do runs remote, but this role is on the floor for team and business presence: the person others can walk up to and the anchor that keeps coaching and standards real in person. Measured on outputs: judged on accuracy, project impact, and the capability you build in others, not hours logged. What We're Looking For. 3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories. Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus. Extensive knowledge of brands, fashion trends, garment construction, and quality standards. Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss. A track record of training and developing others, with documentation another specialist could follow. A real point of view on authentication technology and an appetite to champion it, not just use it. A history of driving process improvements and managing shifting priorities with minimal direction. Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You are not a leader of people. You are a leader of the product, setting the standards for the team to follow. Authenticate and protect the marketplace: own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence. Build the knowledge base: own and grow the authentication database the team relies on as its reference guide. Own the hard calls: serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases. Work the data: treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible. Partner on pricing accuracy: keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise. Coach and train: onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide). Drive projects and policy: run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy. Champion Artificial Intelligence & Emerging Technologies: try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more. Analytical by default: you reach for the data first and defend any call with a pattern, a comp, or a number. Measured on outputs: judged on accuracy, project impact, and the capability you build in others, not hours logged. 3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories. Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus. Extensive knowledge of brands, fashion trends, garment construction, and quality standards. Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss. A history of driving process improvements and managing shifting priorities with minimal direction. Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1585","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Merchandising","externalTracking":false,"SupervisoryOrg":"Emily Halsch","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"5001.P2","stateCountry":"Texas, United States of America","jobId":"1585","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"5001.P2","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Chelsea Davis (Terminated)","titlenew":"Pricing & Authentication Specialist II","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><h2><u><b><b>About the Role</b></b></u></h2><p><span>Product Ops keeps ThredUp&#39;s marketplace accurate and credible: right quality, right information, right price. Authentication is the part customers never see and the part we cannot afford to get wrong. As a Pricing &amp; Authentication Specialist II, you are the person who decides what is real.</span></p><p><span>You own the calls on our highest-value, highest-risk inventory. Counterfeits keep getting better, and staying ahead of them is the job. At ThredUp&#39;s scale we authenticate more, and more varied product than almost anyone in resale, and the goal is to be the best at it in the industry. You are not a leader of people. You are a leader of the product, setting the standards for the team to follow.</span><br />\u00A0</p><p><b><b>What You&#39;ll Do</b></b></p><ul><li><p>Authenticate and protect the marketplace:<span> own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence.</span></p></li><li><p>Build the knowledge base:<span> own and grow the authentication database the team relies on as its reference guide.</span></p></li><li><p>Own the hard calls:<span> serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases.</span></p></li><li><p>Work the data:<span> treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team&#39;s accuracy visible and defensible.</span></p></li><li><p>Partner on pricing accuracy:<span> keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise.</span></p></li><li><p>Coach and train:<span> onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide).</span></p></li><li><p>Drive projects and policy:<span> run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy.</span></p></li><li><p>Champion Artificial Intelligence &amp; Emerging Technologies:<span> try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more.</span><br />\u00A0</p></li></ul><p><b><b>How You Work</b></b></p><ul><li><p>Analytical by default:<span> you reach for the data first and defend any call with a pattern, a comp, or a number.</span></p></li><li><p>Independent and collaborative:<span> you run your queue and projects with little direction, and pull peers in on the calls that deserve a second set of eyes.</span></p></li><li><p>On-site daily:<span> most of what we do runs remote, but this role is on the floor for team and business presence: the person others can walk up to and the anchor that keeps coaching and standards real in person.</span></p></li><li><p>Measured on outputs:<span> judged on accuracy, project impact, and the capability you build in others, not hours logged.</span><br />\u00A0</p></li></ul><p><b><b>What We&#39;re Looking For</b></b></p><ul><li><p><span>3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories.</span></p></li><li><p><span>Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus.</span></p></li><li><p><span>Extensive knowledge of brands, fashion trends, garment construction, and quality standards.</span></p></li><li><p><span>Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss.</span></p></li><li><p><span>A track record of training and developing others, with documentation another specialist could follow.</span></p></li><li><p><span>A real point of view on authentication technology and an appetite to champion it, not just use it.</span></p></li><li><p><span>A history of driving process improvements and managing shifting priorities with minimal direction.</span></p></li><li><p><span>Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily.</span></p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday-Thursday @ 3pm-1:30am. Why You\u2019ll Love Working Here. Starting Pay: $18/hr for PM shift ($17 base + $1 differential). Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1577","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Christine Botelli)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Arizona, United States of America","jobId":"1577","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member Apparel Processing (PM)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.<b> Your mission has two parts:</b></p><p>1. Ensure clothing meets our quality standards</p><p>2. Provide accurate product details<br />\u00A0</p><p><b>What You\u2019ll Do</b></p><ul><li><p>Open and unpack bags of gently used clothing from customers</p></li><li><p>Conduct quality checks on each garment</p></li><li><p>Use a USB scanner and iPad app with step-by-step prompts</p></li><li><p>Record details such as brand, size, gender, category, and condition</p></li><li><p>Photograph tags to capture product information</p></li></ul><p></p><p><b>What This Role Requires</b></p><ul><li><p><b>On-Your-Feet Work: </b>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</p></li><li><p><b>Performance: </b>Achieving goals in a fast-paced, metrics-driven environment.</p></li><li><p><b>Willingness to Learn: </b>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</p></li><li><p><b>Tech Comfort: </b>Comfortable using tablets, scanners, and basic apps.</p></li><li><p><b>Adaptability: </b>Adjusting easily to change and shifting priorities.</p></li><li><p><b>Reliability:</b> Maintaining consistent attendance, on-time arrival, and teamwork.</p></li><li><p><b>Focus &amp; Positivity: </b>Bring attention to detail, speed, and an upbeat attitude to every shift.<br />\u00A0</p></li></ul><p><b>PM Shift Hours: </b>Monday-Thursday &#64; 3pm-1:30am<br />\u00A0</p><p><b>Why You\u2019ll Love Working Here</b></p><ul><li><p><b>Starting Pay:</b>\u00A0 $18/hr for PM shift ($17 base &#43; $1 differential). <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b>Weekly Pay: </b>Every Friday is FriYAY.</p></li><li><p><b>Pay For Performance: </b>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</p></li><li><p><b>Day 1 Benefits: </b>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</p></li><li><p><b>Work-Life Balance: </b> You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b>Predictable Schedules: </b>Our shift times are consistent so you know what to expect.</p></li><li><p><b>Optional Overtime: </b>Is available at certain times of the year.\u00A0</p></li><li><p><b>Music-Friendly Shifts: </b>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</p></li><li><p><b>Casual &amp; Fun Environment: </b>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</p></li><li><p><b>Air-conditioned Distribution Centers: </b>Stay cool while you work.</p></li><li><p><b>Growth Opportunities: </b>We reward and recognize top performers with swag, promotions, and higher pay.</p></li><li><p><b>Employee Discount: </b>Extra savings on already affordable styles.</p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Phoenix, Arizona, 85043","locale":"en_US","title":"Team Member Apparel Processing (PM)","jobSeqNo":"THRTHRUS1577EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Become part of our team as a Team Member in Apparel Processing, where you will inspect and prepare secondhand clothing for resale. Ensure quality standards and provide accurate product details. 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Proficiency with Kubernetes and Terraform. Experience with CI/CD pipelines and practices (e.g., Jenkins, GitHub Actions, or ArgoCD \u2013 one or more). Experience with observability and monitoring tooling (Datadog, CloudWatch, or similar), including slow query and error log analysis. Ability to diagnose connectivity issues affecting database access (security groups, VPC routes/TGW, VPN, DNS). Scripting and automation skills (Python, Bash, or similar). Excellent communication and collaboration skills. Experience with Teleport (or similar DB proxying) and IAM DB authentication. Experience tuning Postgres autovacuum and designing partition-based retention policies. Terraform/Terragrunt module design for RDS/Aurora clusters and snapshot restores. Familiarity with service mesh (Istio) and edge/WAF tooling (Cloudflare). Familiarity with data infrastructure (Airflow, Databricks) and messaging/streaming systems (RabbitMQ, Kafka, DynamoDB, MongoDB). 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","externalApply":false,"cityState":"Remote","country":"Poland","postalCode":"00-001","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1546","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Systems Development","externalTracking":false,"SupervisoryOrg":"Engineering (Oleksii Asiutin)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Non-Employee","secondaryInternalQuestionnaireId":"","JobProfile":"2002.P4","stateCountry":"Poland","jobId":"1546","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2002.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Igor Podolsky (Terminated)","titlenew":"Senior Engineer, Infrastructure","primaryLocaleCategory":"Engineering","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact:</b><br />As a Senior Engineer, Infrastructure, you will design, build, and evolve the core infrastructure that powers ThredUP, with a particular focus on the reliability, performance, and operability of our database estate. Reporting to the Director of Engineering, you\u2019ll lead cross-team initiatives and partner with stakeholders to ensure our systems are scalable, cost-effective, and secure.</p><p></p><p>This is an infrastructure-first role for an engineer who is equally comfortable owning production AWS Aurora (MySQL, PostgreSQL). You\u2019ll spend most of your time on cloud-native infrastructure, orchestration, and automation, while serving as the team\u2019s go-to person for database operations, performance tuning, and safe schema evolution. You will play a key role in defining our technical direction and ensuring our platform enables the rapid growth of our marketplace.</p><p></p><p><b>In This Role You&#39;ll Get To:</b><br />Scope &amp; Impact</p><ul><li><p>Lead or significantly contribute to medium-to-large infrastructure projects crossing multiple engineering teams.</p></li><li><p>Serve as a domain expert in cloud infrastructure, orchestration, observability, and platform automation, and as the team\u2019s primary owner of database reliability and performance.</p></li><li><p>Ensure ThredUP\u2019s infrastructure evolves to support scale, resilience, and developer productivity.</p></li></ul><p></p><p>Technical Execution</p><ul><li><p>Architect and implement highly available, secure, and cost-efficient cloud infrastructure using AWS, Kubernetes (EKS), and Terraform.</p></li><li><p>Drive improvements in CI/CD, observability, networking, and security across the platform.</p></li><li><p>Provide high-quality, impactful technical contributions across infrastructure projects, setting engineering standards.</p></li><li><p>Participate in and lead design reviews, providing constructive feedback and driving engineering excellence.</p></li></ul><p></p><p>Database Engineering</p><ul><li><p>Operate, monitor, and tune AWS Aurora and RDS clusters (MySQL and PostgreSQL), including parameter groups, maintenance, minor/major upgrades, and point-in-time restores.</p></li><li><p>Own HA and replication behavior: respond to failovers, work with cluster vs. instance endpoints, and run the checks required before promoting a reader to writer.</p></li><li><p>Triage and resolve CPU/IO/locking/replication incidents; analyze slow query logs and EXPLAIN/EXPLAIN ANALYZE plans to produce immediate mitigations and long-term fixes.</p></li><li><p>Plan and execute zero-downtime schema changes with safe rollback paths (online DDL, gh-ost / pt-online-schema-change, pg_repack, logical replication, trigger-based backfills).</p></li><li><p>Partner with application teams to remove N&#43;1 queries, tune indexes, and rewrite inefficient predicates; design partitioning and retention for high-write tables.</p></li><li><p>Design, execute, and regularly validate backup and disaster-recovery procedures.</p></li></ul><p></p><p>Ownership</p><ul><li><p>Act as an expert in infrastructure design, performance, and operations across multiple systems and services.</p></li><li><p>Promote shared ownership of infrastructure by driving documentation, tooling, and process improvements.</p></li><li><p>Monitor and optimize system performance, ensuring reliability while protecting teams from burnout.</p></li></ul><p></p><p>Leadership &amp; Collaboration</p><ul><li><p>Build relationships with engineering teams, product managers, and cross-functional partners to ensure infrastructure supports company goals.</p></li><li><p>Contribute to defining strategic technical direction, setting infrastructure roadmaps, and guiding prioritization.</p></li><li><p>Advocate for best practices in reliability, security, and cost management.</p></li><li><p>Ensure knowledge is shared within the team, reducing single points of failure.</p></li></ul><p></p><p><b>What we are looking for:</b></p><ul><li><p>6&#43; years of relevant industry experience with a Bachelor\u2019s degree in Computer Science, Engineering, or related field (or equivalent experience).</p></li><li><p>Hands-on experience operating MySQL and PostgreSQL in production (Aurora/RDS preferred), including indexing strategies, transactions, locking/MVCC, and performance tuning.</p></li><li><p>Demonstrated experience performing zero-downtime schema changes with safe rollbacks.</p></li><li><p>Proven track record of designing and scaling infrastructure for distributed, service-oriented architectures.</p></li><li><p>Expertise in AWS (EKS, RDS, IAM, cost optimization).</p></li><li><p>Proficiency with Kubernetes and Terraform.</p></li><li><p>Experience with CI/CD pipelines and practices (e.g., Jenkins, GitHub Actions, or ArgoCD \u2013 one or more).</p></li><li><p>Experience with observability and monitoring tooling (Datadog, CloudWatch, or similar), including slow query and error log analysis.</p></li><li><p>Ability to diagnose connectivity issues affecting database access (security groups, VPC routes/TGW, VPN, DNS).</p></li><li><p>Scripting and automation skills (Python, Bash, or similar).</p></li><li><p>Excellent communication and collaboration skills.</p></li></ul><p></p><p><b>Additional skills that are a plus:</b></p><ul><li><p>Experience with Teleport (or similar DB proxying) and IAM DB authentication.</p></li><li><p>Experience tuning Postgres autovacuum and designing partition-based retention policies.</p></li><li><p>Terraform/Terragrunt module design for RDS/Aurora clusters and snapshot restores.</p></li><li><p>Familiarity with service mesh (Istio) and edge/WAF tooling (Cloudflare).</p></li><li><p>Familiarity with data infrastructure (Airflow, Databricks) and messaging/streaming systems (RabbitMQ, Kafka, DynamoDB, MongoDB).</p></li><li><p>Knowledge of network security, vulnerability management, and incident response best practices.</p></li><li><p>Experience with Rollbar or centralized logging pipelines.</p></li><li><p>Experience in fintech, testing automation, and/or compliance-heavy environments (GDPR, SOC2).</p></li><li><p>Prior leadership in scaling platforms for e-commerce or high-growth startups.</p></li></ul><p></p><p><b>What We Offer</b></p><ul><li><p><span><span>Monthly allowance for insurance/education ($200 gross).</span></span></p></li><li><p><span><span>50% paid sabbatical after 3 year anniversary.</span></span></p></li><li><p><span><span>Paid parental leave for new mothers and fathers.</span></span></p></li><li><p><span><span>IT Kit.</span></span></p></li></ul><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Remote, 00-001","locale":"en_US","title":"Senior Engineer, Infrastructure","jobSeqNo":"THRTHRUS1546EXTERNALENUS","postedDate":"2026-07-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Join our team as a Senior Engineer, Infrastructure to design, build, and evolve the core infrastructure powering ThredUp. Lead cross-team initiatives, ensure system reliability and performance, and act as the primary database operations expert. 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This hands-on leadership position is responsible for setting technical direction, mentoring engineers, and collaborating with vendors and internal stakeholders to deliver scalable, efficient solutions. The role involves managing complex programs, driving innovation, and ensuring operational excellence. Employees benefit from a competitive salary, hybrid work environment, flexible PTO, paid parental leave, and comprehensive benefits including medical, dental, vision, 401k, and life insurance. 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Responsibilities include program management, technical direction, mentoring junior engineers, and collaborating with cross-functional teams. The role requires 6-8 years of relevant experience (or equivalent), advanced industrial engineering skills, and the ability to manage vendor relationships. A bachelor\u2019s degree in engineering is preferred, with experience in simulation modeling, network optimization, and advanced statistical analysis. The position is based in Lancaster, TX, with up to 25% travel and physical requirements such as lifting up to 30lbs and pushing/pulling up to 150lbs. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a Senior Automation Engineer to lead large-scale automation and process improvement programs. As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX. In This Role You\u2019ll Get To. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. What We\u2019re Looking For. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Relocation assistance available for eligible candidates. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1454","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Industrial Engineering","externalTracking":false,"SupervisoryOrg":"Automation Engineering (Cat Soares)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2206.P4","stateCountry":"Texas, United States of America","jobId":"1454","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2206.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Automation Engineer","primaryLocaleCategory":"Operations Innovation","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME\u2019s Best Inventions 2024, TIME&#39;s Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact</b></p><p><span>At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a </span>Senior Automation Engineer <span>to lead large-scale automation and process improvement programs.</span></p><p></p><p><span>As a </span>Senior Automation Engineer<span> at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network.</span></p><p></p><p><span>This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution.</span></p></li><li><p><span>Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions.</span></p></li><li><p><span>Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment.</span></p></li><li><p><span>Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes.</span></p></li><li><p><span>Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives.</span></p></li><li><p><span>Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects.\u00A0</span></p></li><li><p><span>Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision.</span></p></li><li><p><span>Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps.</span></p></li><li><p><span>Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results.</span></p></li><li><p><span>Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred.</span></p></li><li><p><span>6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience.</span></p></li><li><p><span>Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work.</span></p></li><li><p><span>Proven track record leading large-scale automation, material handling, and operational improvement programs.</span></p></li><li><p><span>Ability to connect engineering solutions with business strategy and financial outcomes.</span></p></li><li><p><span>Skilled in vendor selection, contract negotiation, and long-term vendor relationship management.</span></p></li><li><p><span>Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency.</span></p></li><li><p><span>Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges.</span></p></li><li><p><span>Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement.</span></p></li><li><p><span>Comfortable in a hands-on environment (walking, standing, bending, light lifting).</span></p></li><li><p><span>Ability to travel up to 25% or more, depending on business needs.</span></p></li><li><p><span>If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs</span></p></li></ul><p></p><p><b>Relocation assistance available for eligible candidates</b></p><p></p><p style=\"text-align:left\">This role is not eligible for visa sponsorship.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>What We Offer:</b></p><ul><li><p style=\"text-align:left\"><span>4-day work week, with Fridays off</span></p></li><li><p style=\"text-align:left\"><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p style=\"text-align:left\"><span>Competitive salary (we leverage market data)</span></p></li><li><p style=\"text-align:left\"><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p style=\"text-align:left\"><span>Employee stock purchase plan</span></p></li><li><p style=\"text-align:left\"><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p style=\"text-align:left\"><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p style=\"text-align:left\"><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p style=\"text-align:left\"><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p style=\"text-align:left\"><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p style=\"text-align:left\"><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i><span class=\"WHY2\">disabilitysupport&#64;ThredUp.com</span></i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday-Thursday @ 3pm-1:30am. Why You\u2019ll Love Working Here. Starting Pay: $18.50/hr for PM shift ($17 base + $1.50 differential); Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. 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By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus &amp; Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>PM Shift Hours: </b></b>Monday-Thursday &#64; 3pm-1:30am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b>$18.50/hr for PM shift ($17 base &#43; $1.50 differential); <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b> <span>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</span></p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual &amp; Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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ThredUp Inc.
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ThredUp Inc as an employer

Inspiring the world to think secondhand first. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our pro…
Fair Compensation

Fair pay and attractive terms

Onboarding

A Structured Start from Day One

A supportive team

Mutual Respect and Open Collaboration

Future Outlook

A Secure Job with Growth Opportunities

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Frequently asked questions

If something is missing, just write to ThredUp People Team - We will get back to you as soon as possible.

Where is the company located?
Our head office is located at Oakland. The exact address: 969 Broadway, Suite 200, 94607 Oakland .
How many employees does the company have?
We currently have 1001-5000 people working for us - across all departments.
How many positions are currently advertised?
There are currently vacancies at 25 Vacancies . Take a look directly at our job list - you might just find the right one.
Can I also send an unsolicited application?
Yes, even if no suitable position is currently advertised, we are happy to receive unsolicited applications. Just send us your documents - we'll be in touch.
What do I need for my application?
As a rule, a current CV is sufficient to get you started. What exactly is required is stated in the respective job advertisement.
How does the application process work?
After your application, our team will contact you at as soon as possible. This will be followed by one or two interviews, depending on the position - uncomplicated and at eye level.
Do you also offer apprenticeships or internships?
Take a look at our current job advertisements - there you will find all open positions, including apprenticeships and internships. If you have any questions, please contact us directly.