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I-35E Lancaster, TX 75134","locationName":"Lancaster, TX","jobPostingSiteId":"External","isTranslated":false,"hasPrimaryInternalQuestionnaire":"no","ml_language_fullform":"english","cmsJobId":"JOB_POSTING-3-4988","applyUrl":"","ml_Description":"As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1454","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Industrial Engineering","externalTracking":false,"SupervisoryOrg":"Automation Engineering (Cat Soares)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2206.P4","stateCountry":"Texas, United States of America","jobId":"1454","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2206.P4","jobUpdated":"2026-08-11T12:59:37.025Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Automation Engineer","primaryLocaleCategory":"Operations Innovation","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME\u2019s Best Inventions 2024, TIME&#39;s Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact</b></p><p><span>At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a </span>Senior Automation Engineer <span>to lead large-scale automation and process improvement programs.</span></p><p></p><p><span>As a </span>Senior Automation Engineer<span> at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network.</span></p><p></p><p><span>This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution.</span></p></li><li><p><span>Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions.</span></p></li><li><p><span>Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment.</span></p></li><li><p><span>Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes.</span></p></li><li><p><span>Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives.</span></p></li><li><p><span>Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects.\u00A0</span></p></li><li><p><span>Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision.</span></p></li><li><p><span>Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps.</span></p></li><li><p><span>Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results.</span></p></li><li><p><span>Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred.</span></p></li><li><p><span>6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience.</span></p></li><li><p><span>Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work.</span></p></li><li><p><span>Proven track record leading large-scale automation, material handling, and operational improvement programs.</span></p></li><li><p><span>Ability to connect engineering solutions with business strategy and financial outcomes.</span></p></li><li><p><span>Skilled in vendor selection, contract negotiation, and long-term vendor relationship management.</span></p></li><li><p><span>Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency.</span></p></li><li><p><span>Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges.</span></p></li><li><p><span>Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement.</span></p></li><li><p><span>Comfortable in a hands-on environment (walking, standing, bending, light lifting).</span></p></li><li><p><span>Ability to travel up to 25% or more, depending on business needs.</span></p></li><li><p><span>If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs</span></p></li></ul><p></p><p><b>Relocation assistance available for eligible candidates</b></p><p></p><p style=\"text-align:left\">This role is not eligible for visa sponsorship.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>What We Offer:</b></p><ul><li><p style=\"text-align:left\"><span>4-day work week, with Fridays off</span></p></li><li><p style=\"text-align:left\"><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p style=\"text-align:left\"><span>Competitive salary (we leverage market data)</span></p></li><li><p style=\"text-align:left\"><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p style=\"text-align:left\"><span>Employee stock purchase plan</span></p></li><li><p style=\"text-align:left\"><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p style=\"text-align:left\"><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p style=\"text-align:left\"><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p style=\"text-align:left\"><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p style=\"text-align:left\"><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p style=\"text-align:left\"><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i><span class=\"WHY2\">disabilitysupport&#64;ThredUp.com</span></i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Senior Automation Engineer","jobSeqNo":"THRTHRUS1454EXTERNALENUS","postedDate":"2026-08-10T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-05-05T00:00:00.000Z","2026-05-20T00:00:00.000Z","2026-08-10T00:00:00.000Z"],"ml_highlight":"We are currently hiring a Senior Automation Engineer to lead large-scale automation and process improvement programmes across ThredUp\u2019s distribution network. Drive cross-functional initiatives, optimise system performance, and mentor engineers. Ideal for experienced professionals with advanced industrial engineering expertise and a strong background in operational improvement.","dateCreated":"2026-05-06T03:33:46.546+0000","hiringFirstName":"","primaryLocation":"3800 N. 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Build relationships with engineering teams, product managers, and cross-functional partners to ensure infrastructure supports company goals. Contribute to defining strategic technical direction, setting infrastructure roadmaps, and guiding prioritization. Advocate for best practices in reliability, security, and cost management. Ensure knowledge is shared within the team, reducing single points of failure. 6+ years of relevant industry experience with a Bachelor\u2019s degree in Computer Science, Engineering, or related field (or equivalent experience). Hands-on experience operating MySQL and PostgreSQL in production (Aurora/RDS preferred), including indexing strategies, transactions, locking/MVCC, and performance tuning. Demonstrated experience performing zero-downtime schema changes with safe rollbacks. Proven track record of designing and scaling infrastructure for distributed, service-oriented architectures. Expertise in AWS (EKS, RDS, IAM, cost optimization). 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","externalApply":false,"cityState":"Remote","country":"Poland","postalCode":"00-001","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1546","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Systems Development","externalTracking":false,"SupervisoryOrg":"Engineering (Oleksii Asiutin)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Non-Employee","secondaryInternalQuestionnaireId":"","JobProfile":"2002.P4","stateCountry":"Poland","jobId":"1546","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2002.P4","jobUpdated":"2026-07-09T06:14:35.454Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Igor Podolsky (Terminated)","titlenew":"Senior Engineer, Infrastructure","primaryLocaleCategory":"Engineering","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact:</b><br />As a Senior Engineer, Infrastructure, you will design, build, and evolve the core infrastructure that powers ThredUP, with a particular focus on the reliability, performance, and operability of our database estate. Reporting to the Director of Engineering, you\u2019ll lead cross-team initiatives and partner with stakeholders to ensure our systems are scalable, cost-effective, and secure.</p><p></p><p>This is an infrastructure-first role for an engineer who is equally comfortable owning production AWS Aurora (MySQL, PostgreSQL). You\u2019ll spend most of your time on cloud-native infrastructure, orchestration, and automation, while serving as the team\u2019s go-to person for database operations, performance tuning, and safe schema evolution. You will play a key role in defining our technical direction and ensuring our platform enables the rapid growth of our marketplace.</p><p></p><p><b>In This Role You&#39;ll Get To:</b><br />Scope &amp; Impact</p><ul><li><p>Lead or significantly contribute to medium-to-large infrastructure projects crossing multiple engineering teams.</p></li><li><p>Serve as a domain expert in cloud infrastructure, orchestration, observability, and platform automation, and as the team\u2019s primary owner of database reliability and performance.</p></li><li><p>Ensure ThredUP\u2019s infrastructure evolves to support scale, resilience, and developer productivity.</p></li></ul><p></p><p>Technical Execution</p><ul><li><p>Architect and implement highly available, secure, and cost-efficient cloud infrastructure using AWS, Kubernetes (EKS), and Terraform.</p></li><li><p>Drive improvements in CI/CD, observability, networking, and security across the platform.</p></li><li><p>Provide high-quality, impactful technical contributions across infrastructure projects, setting engineering standards.</p></li><li><p>Participate in and lead design reviews, providing constructive feedback and driving engineering excellence.</p></li></ul><p></p><p>Database Engineering</p><ul><li><p>Operate, monitor, and tune AWS Aurora and RDS clusters (MySQL and PostgreSQL), including parameter groups, maintenance, minor/major upgrades, and point-in-time restores.</p></li><li><p>Own HA and replication behavior: respond to failovers, work with cluster vs. instance endpoints, and run the checks required before promoting a reader to writer.</p></li><li><p>Triage and resolve CPU/IO/locking/replication incidents; analyze slow query logs and EXPLAIN/EXPLAIN ANALYZE plans to produce immediate mitigations and long-term fixes.</p></li><li><p>Plan and execute zero-downtime schema changes with safe rollback paths (online DDL, gh-ost / pt-online-schema-change, pg_repack, logical replication, trigger-based backfills).</p></li><li><p>Partner with application teams to remove N&#43;1 queries, tune indexes, and rewrite inefficient predicates; design partitioning and retention for high-write tables.</p></li><li><p>Design, execute, and regularly validate backup and disaster-recovery procedures.</p></li></ul><p></p><p>Ownership</p><ul><li><p>Act as an expert in infrastructure design, performance, and operations across multiple systems and services.</p></li><li><p>Promote shared ownership of infrastructure by driving documentation, tooling, and process improvements.</p></li><li><p>Monitor and optimize system performance, ensuring reliability while protecting teams from burnout.</p></li></ul><p></p><p>Leadership &amp; Collaboration</p><ul><li><p>Build relationships with engineering teams, product managers, and cross-functional partners to ensure infrastructure supports company goals.</p></li><li><p>Contribute to defining strategic technical direction, setting infrastructure roadmaps, and guiding prioritization.</p></li><li><p>Advocate for best practices in reliability, security, and cost management.</p></li><li><p>Ensure knowledge is shared within the team, reducing single points of failure.</p></li></ul><p></p><p><b>What we are looking for:</b></p><ul><li><p>6&#43; years of relevant industry experience with a Bachelor\u2019s degree in Computer Science, Engineering, or related field (or equivalent experience).</p></li><li><p>Hands-on experience operating MySQL and PostgreSQL in production (Aurora/RDS preferred), including indexing strategies, transactions, locking/MVCC, and performance tuning.</p></li><li><p>Demonstrated experience performing zero-downtime schema changes with safe rollbacks.</p></li><li><p>Proven track record of designing and scaling infrastructure for distributed, service-oriented architectures.</p></li><li><p>Expertise in AWS (EKS, RDS, IAM, cost optimization).</p></li><li><p>Proficiency with Kubernetes and Terraform.</p></li><li><p>Experience with CI/CD pipelines and practices (e.g., Jenkins, GitHub Actions, or ArgoCD \u2013 one or more).</p></li><li><p>Experience with observability and monitoring tooling (Datadog, CloudWatch, or similar), including slow query and error log analysis.</p></li><li><p>Ability to diagnose connectivity issues affecting database access (security groups, VPC routes/TGW, VPN, DNS).</p></li><li><p>Scripting and automation skills (Python, Bash, or similar).</p></li><li><p>Excellent communication and collaboration skills.</p></li></ul><p></p><p><b>Additional skills that are a plus:</b></p><ul><li><p>Experience with Teleport (or similar DB proxying) and IAM DB authentication.</p></li><li><p>Experience tuning Postgres autovacuum and designing partition-based retention policies.</p></li><li><p>Terraform/Terragrunt module design for RDS/Aurora clusters and snapshot restores.</p></li><li><p>Familiarity with service mesh (Istio) and edge/WAF tooling (Cloudflare).</p></li><li><p>Familiarity with data infrastructure (Airflow, Databricks) and messaging/streaming systems (RabbitMQ, Kafka, DynamoDB, MongoDB).</p></li><li><p>Knowledge of network security, vulnerability management, and incident response best practices.</p></li><li><p>Experience with Rollbar or centralized logging pipelines.</p></li><li><p>Experience in fintech, testing automation, and/or compliance-heavy environments (GDPR, SOC2).</p></li><li><p>Prior leadership in scaling platforms for e-commerce or high-growth startups.</p></li></ul><p></p><p><b>What We Offer</b></p><ul><li><p><span><span>Monthly allowance for insurance/education ($200 gross).</span></span></p></li><li><p><span><span>50% paid sabbatical after 3 year anniversary.</span></span></p></li><li><p><span><span>Paid parental leave for new mothers and fathers.</span></span></p></li><li><p><span><span>IT Kit.</span></span></p></li></ul><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Remote, 00-001","locale":"en_US","title":"Senior Engineer, Infrastructure","jobSeqNo":"THRTHRUS1546EXTERNALENUS","postedDate":"2026-07-08T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-06-30T00:00:00.000Z","2026-07-08T00:00:00.000Z"],"ml_highlight":"Join our team as a Senior Engineer, Infrastructure to design, build, and evolve the core infrastructure powering ThredUp. Lead cross-team initiatives, ensure system reliability and performance, and act as the primary database operations expert. 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","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1554","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Talent Acquisition","externalTracking":false,"SupervisoryOrg":"People (Sara Lee)","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"8203.P3","stateCountry":"California, United States of America","jobId":"1554","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"8203.P3","jobUpdated":"2026-08-13T07:11:19.781Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Jenny Lucey (Terminated)","titlenew":"Corporate Talent Acquisition Business Partner","primaryLocaleCategory":"People","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><p><b><b>How You Will Make An Impact:</b></b></p><p><span>As a Talent Acquisition Business Partner for our corporate team, you will own full-cycle recruiting for a wide variety of business functions including, Marketing, Product and SG&amp;A. You will partner closely with hiring managers and your peers on the People Team to attract, engage, and hire top talent. Reporting to the Sr. Director of People you will bring a strategic mindset to sourcing and pipeline building while ensuring an exceptional candidate experience at every step. This role is an opportunity to act as a true business partner; someone who understands the talent market, earns the trust of their stakeholders, and helps ThredUp build world-class teams.</span></p><p></p><p><b><b>In This Role You&#39;ll Get To:</b></b></p><ul><li><p><span>Own full-cycle recruiting for the corporate team from sourcing and screening through offer extension and negotiation</span></p></li><li><p><span>Execute targeted sourcing strategies to build proactive talent pipelines for current and future hiring needs</span></p></li><li><p><span>Deliver an exceptional hiring manager experience through proactive communication, timely follow-up, strong consultation, and a customer-service mindset throughout the recruiting lifecycle.</span></p></li><li><p><span>Deliver a best-in-class candidate experience through timely communication, thoughtful feedback, and consistent engagement</span></p></li><li><p><span>Proactively identify and engage diverse talent through targeted outreach, partnerships with diversity-focused organizations, and inclusive sourcing practices</span></p></li><li><p><span>Contribute to employer branding efforts through social media, networking events, and industry partnerships</span></p></li><li><p><span>Track and analyze recruiting metrics to assess effectiveness, identify areas for improvement, and share data-driven insights with stakeholders</span></p></li><li><p><span>Stay current on market trends and the talent landscape to bring competitive intelligence and best practices to your hiring partners</span></p></li><li><p><span>Integrate AI technology into your daily recruitment strategies to drive operational efficiency, streamline sourcing, and responsibly build high-quality pipelines.</span></p></li></ul><p></p><p><b><b>What We&#39;re Looking For:</b></b></p><ul><li><p><span>Minimum of 5 years of full-cycle Talent Acquisition experience, preferably supporting corporate functions</span></p></li><li><p><span>Bachelor&#39;s degree in Human Resources, Business Administration, or a related field</span></p></li><li><p><span>Strong understanding of recruiting best practices, employment laws, and market trends</span></p></li><li><p><span>Excellent communication and interpersonal skills with a demonstrated ability to build trust with hiring managers and business partners</span></p></li><li><p><span>Forward-thinking talent acquisition professional with a strong aptitude for adopting AI-driven tools and cutting-edge technology to identify and attract high-caliber talent.</span></p></li><li><p><span>Proven ability to manage multiple searches and competing priorities in a fast-paced environment</span></p></li><li><p><span>Track record of sourcing and hiring diverse talent through intentional and inclusive recruitment practices</span></p></li><li><p><span>Experience utilizing Workday, Phenom, LinkedIn Recruiter, and AI-driven recruiting solutions to enhance sourcing strategies, streamline workflows, and improve hiring effectiveness.</span></p></li></ul><p></p><p><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $120,000 and $145,000 per year, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp&#39;s Employee Stock Purchase Plan. Subject to eligibility requirements, you&#39;ll also receive other benefits: Comprehensive medical &amp; dental coverage, vision, 401k, life and disability insurance.</span></p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Full-time

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ThredUp Inc.
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","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1583","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Controller","externalTracking":false,"SupervisoryOrg":"Corporate Controller (Pamela Arquelada)","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"8106.M6","stateCountry":"California, United States of America","jobId":"1583","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"8106.M6","jobUpdated":"2026-07-30T05:31:10.319Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Sarina Patel (Terminated)","titlenew":"Sr. Director, Assistant Controller","primaryLocaleCategory":"Finance & Accounting","description":"<p><b>About ThredUp</b></p><p>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</p><br /><p>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</p><p></p><p><b><b>How You Will Make An Impact:</b></b></p><p><span>At ThredUp, we&#39;re transforming the future of resale through technology, operational innovation, and a relentless commitment to building a smarter, more sustainable business. As our Senior Director, Assistant Controller, you&#39;ll play a critical leadership role in shaping the financial foundation that enables our continued growth as a publicly traded company. Reporting directly to the Vice President, Corporate Controller, you&#39;ll serve as one of the most influential leaders within the Finance organization\u2014responsible for strengthening the integrity, scalability, and strategic direction of ThredUp&#39;s global accounting function.</span></p><p></p><p><b><b>In This Role You\u2019ll Get To:</b></b></p><ul><li><p><span>Drive Enterprise Accounting Leadership: Oversee global month-end, quarter-end, and year-end close, financial reporting, and balance sheet governance while continuing to build a highly scalable, audit-ready accounting function.</span></p></li><li><p><span>Lead Public Company Financial Stewardship: Serve as the technical accounting expert on complex matters (including ASC 606, ASC 842, ASC 718, and ASC 350-40) and provide key oversight for SEC reporting support.</span></p></li><li><p><span>Oversee Accounting Operations &amp; Internal Controls: Partner closely with accounting operations leadership to ensure operational excellence across Record-to-Report, Procure-to-Pay, Payroll, Fixed Assets, Treasury, Inventory, and SOX compliance.</span></p></li><li><p><span>Champion Accounting Transformation &amp; AI Innovation: Execute the long-term roadmap for close acceleration, ERP optimization, process automation, and the integration of AI-enabled workflows (e.g., ChatGPT, Claude, Gemini).</span></p></li><li><p><span>Act as an Executive Business Partner: Provide strategic accounting guidance early in business planning, helping executive leadership (CFO, Controller, FP&amp;A, Legal, HR, Engineering, DC Operations) evaluate financial implications and risks.</span></p></li><li><p><span>Direct External Audit &amp; Regulatory Relationships: Lead relationships with external auditors and advisors, directing quarterly reviews and annual audits while maintaining year-round audit readiness.</span></p></li><li><p><span>Develop &amp; Mentor Future Leaders: Build, lead, and develop a high-performing accounting team rooted in accountability, continuous learning, psychological safety, and operational excellence.</span></p></li></ul><p></p><p><b><b>What We\u2019re Looking For:</b></b></p><ul><li><p><span>15&#43; years of progressive accounting experience, including significant public company leadership and at least 7 years managing and developing high-performing accounting teams.</span></p></li><li><p><span>Active Certified Public Accountant (CPA) license and a Bachelor&#39;s degree in Accounting, Finance, or a related field (Big Four public accounting experience strongly preferred).</span></p></li><li><p><span>Deep technical expertise in U.S. GAAP, SEC reporting, PCAOB standards, Sarbanes-Oxley (SOX), and internal controls.</span></p></li><li><p><span>Strong technical accounting knowledge across revenue recognition, lease accounting, stock-based compensation, software capitalization, and inventory accounting.</span></p></li><li><p><span>Hands-on ERP &amp; systems experience, including required proficiency in NetSuite and advanced Excel/Google Sheets (experience with FloQast, Workiva, Coupa, or Equity Edge is a plus).</span></p></li><li><p><span>Tech-forward &amp; AI-minded approach, with demonstrated enthusiasm or experience evaluating and implementing automation and AI-enabled tools to streamline operations.</span></p></li><li><p><span>Industry experience within high-growth e-commerce, consumer marketplace, retail, logistics, or consumer products organizations is strongly preferred.</span></p></li><li><p><span>Transformational leadership style, with exceptional cross-functional influence, executive presence, and a strategic systems-thinking mindset.</span></p></li></ul><p><span>\u200B</span></p><p>At ThredUp, your base pay is one part of your total compensation package. This role pays between $280,000 and $350,000, and your actual base pay will depend on your skills, qualifications, experience, and location.</p><p></p><p>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical &amp; dental coverage, vision, 401k, life and disability insurance.</p><h3></h3><p><span style=\"color:#333333\"><b>What We Offer:</b></span></p><ul><li><span style=\"color:#333333\">Collaborative hybrid work environment with flexibility to work remotely on select Fridays. 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Full-time

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ThredUp Inc.
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Work the data: treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team's accuracy visible and defensible. Partner on pricing accuracy: keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise. Coach and train: onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide). Drive projects and policy: run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy. Champion Artificial Intelligence & Emerging Technologies: try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more. Analytical by default: you reach for the data first and defend any call with a pattern, a comp, or a number. Measured on outputs: judged on accuracy, project impact, and the capability you build in others, not hours logged. 3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories. Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus. Extensive knowledge of brands, fashion trends, garment construction, and quality standards. 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","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1585","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Merchandising","externalTracking":false,"SupervisoryOrg":"Emily Halsch","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"5001.P2","stateCountry":"Texas, United States of America","jobId":"1585","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"5001.P2","jobUpdated":"2026-09-01T09:08:20.243Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Chelsea Davis (Terminated)","titlenew":"Pricing & Authentication Specialist II","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><h2><u><b><b>About the Role</b></b></u></h2><p><span>Product Ops keeps ThredUp&#39;s marketplace accurate and credible: right quality, right information, right price. Authentication is the part customers never see and the part we cannot afford to get wrong. As a Pricing &amp; Authentication Specialist II, you are the person who decides what is real.</span></p><p><span>You own the calls on our highest-value, highest-risk inventory. Counterfeits keep getting better, and staying ahead of them is the job. At ThredUp&#39;s scale we authenticate more, and more varied product than almost anyone in resale, and the goal is to be the best at it in the industry. You are not a leader of people. You are a leader of the product, setting the standards for the team to follow.</span><br />\u00A0</p><p><b><b>What You&#39;ll Do</b></b></p><ul><li><p>Authenticate and protect the marketplace:<span> own end-to-end decisions across every risk tier without secondary review, scaling research depth to complexity; meet or beat accuracy goals measured against audits and post-sale returns; catch replication trends early; back every rejection with evidence.</span></p></li><li><p>Build the knowledge base:<span> own and grow the authentication database the team relies on as its reference guide.</span></p></li><li><p>Own the hard calls:<span> serve as the escalation point for PAS 1s, coordinators, and system-flagged edge cases.</span></p></li><li><p>Work the data:<span> treat accuracy, error rates, and audit results as data, not anecdotes; analyze counterfeit and pricing risk across brands and categories to predict emerging trends in the industry; build the reporting that makes the team&#39;s accuracy visible and defensible.</span></p></li><li><p>Partner on pricing accuracy:<span> keep pricing tables current across a broad range of retailers; understand and implement pricing for product that does not follow the same pricing rules as the core marketplace; partner and provide insights when trends arise.</span></p></li><li><p>Coach and train:<span> onboard and develop PAS 1s and coordinators; build and deliver training in person; when accuracy slips, find the root cause and fix it (retrain, re-scope, escalate, or rewrite the guide).</span></p></li><li><p>Drive projects and policy:<span> run projects beyond the daily queue with real deliverables; write SOPs where none exist; help propose, pressure-test, and operationalize anti-counterfeit policy.</span></p></li><li><p>Champion Artificial Intelligence &amp; Emerging Technologies:<span> try new tools first and get the floor using them well; act as the human ground truth that trains and corrects them; hold a real point of view on where they work and where they fail; help redraw this role as automation takes on more.</span><br />\u00A0</p></li></ul><p><b><b>How You Work</b></b></p><ul><li><p>Analytical by default:<span> you reach for the data first and defend any call with a pattern, a comp, or a number.</span></p></li><li><p>Independent and collaborative:<span> you run your queue and projects with little direction, and pull peers in on the calls that deserve a second set of eyes.</span></p></li><li><p>On-site daily:<span> most of what we do runs remote, but this role is on the floor for team and business presence: the person others can walk up to and the anchor that keeps coaching and standards real in person.</span></p></li><li><p>Measured on outputs:<span> judged on accuracy, project impact, and the capability you build in others, not hours logged.</span><br />\u00A0</p></li></ul><p><b><b>What We&#39;re Looking For</b></b></p><ul><li><p><span>3 to 5 years of hands-on authentication experience, including high-value or luxury product across multiple categories.</span></p></li><li><p><span>Deep, provable authentication expertise, with the judgment to own complex or ambiguous calls independently. Secondhand experience is a plus.</span></p></li><li><p><span>Extensive knowledge of brands, fashion trends, garment construction, and quality standards.</span></p></li><li><p><span>Strong analytical and data skills: you pull, read, and reason with risk, trend, accuracy, and pricing data across dashboards and models, and spot the pattern others miss.</span></p></li><li><p><span>A track record of training and developing others, with documentation another specialist could follow.</span></p></li><li><p><span>A real point of view on authentication technology and an appetite to champion it, not just use it.</span></p></li><li><p><span>A history of driving process improvements and managing shifting priorities with minimal direction.</span></p></li><li><p><span>Discretion to keep business and vendor information confidential, and willing to work on-site at the DC daily.</span></p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><b>How You Will Make An Impact</b></p><p><span>As an Operations Supervisor, you will oversee a team of 20-30 members, ensuring the effective execution of tasks within inbound, outbound, automation, or other business areas. Your role involves collaborating closely with peers to achieve production targets and maintain a seamless workflow throughout your shift.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Take the lead. You are passionate about mentoring, developing and coaching your team members, and helping them maximize their potential at work. And you know that does not happen by sitting at a desk. You are comfortable working on the floor alongside your direct reports but can also handle disciplinary and employee issues in a professional manner.</span></p></li><li><p><span>Think smart. Every day will be different, but you will anticipate and adjust personnel and resources to maximize productivity and minimize unplanned overtime.</span></p></li><li><p><span>Keep the wheels turning. We\u2019re not talking about our conveyor belts. We want you to speak up with ideas (big and small) on how we can improve our operations and keep customers happy.</span></p></li><li><p><span>Teamwork makes the dream work. Each shift has dedicated trainers, but you will also coach team members on best practices and provide performance feedback. In addition, you will collaborate with management, engineers, suppliers, partners and customer service representatives on various projects &amp; initiatives\u00A0</span></p></li><li><p><span>Better safe than sorry. Our distribution center may not have forklifts, but accidents can happen anywhere. You will be a safety advocate, ensuring that thredUP has a safe, secure, clean and fair work environment, every day.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Give me five. You have 5&#43; years of experience in retail, warehousing, or other team-oriented production environments. More specifically, you have at least 3-5 years of experience as a Production Lead, Supervisor, or leading/coaching teams of 20&#43; associates.</span></p></li><li><p><span>Get on your feet. 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Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time. be the voice of the brand across the company . Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns. Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution. Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales. Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down. Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp. 6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail. A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy. Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft. Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers. Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality. A passion for secondhand and sustainability, and belief in what resale can do for people and the planet. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1595","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Copywriting","externalTracking":false,"SupervisoryOrg":"Creative (Lauren Schaumann)","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"7008.P4","stateCountry":"California, United States of America","jobId":"1595","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"7008.P4","jobUpdated":"2026-08-29T05:30:15.213Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Kaila Taylor (Terminated)","titlenew":"Copy Lead","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><h2></h2><h2><b><b>How You Will Make An Impact</b></b></h2><p><span>As ThredUp&#39;s Copy Lead, you&#39;ll own how ThredUp sounds, helping define the voice and tone post-rebrand and bringing that voice to life across every touchpoint. Equal parts writer and editor, you&#39;re at home in both big-picture strategy and hands-on craft. You&#39;ll lead editorial direction while writing and editing copy, and partner closely with the creative and brand team to shape campaigns and creative concepts. You&#39;ll build and own a copy agent that uses AI to speed up execution and scale what one person can produce.</span></p><p></p><h2><b><b>In This Role You&#39;ll Get To:</b></b></h2><ul><li><p><span>Set editorial direction and own how ThredUp sounds across every touchpoint, shaping voice, tone, and messaging post-rebrand, with room to grow into a broader voice for the brand over time.. be the voice of the brand across the company\u00A0</span></p></li><li><p><span>Write and edit sharp, brand-right copy across all touch-points, from commercial scripts to site and email to social, paid advertising, packaging, in-product, and campaigns</span></p></li><li><p><span>Shape the concepts behind brand campaigns and creative initiatives as a creative partner, bringing a point of view that pushes the creative work forward from first spark to final execution.</span></p></li><li><p><span>Build, own, and evolve our copy agent, putting AI to work as leverage that keeps taste sharp and output fast</span></p></li><li><p><span>Partner with the brand team and Creative Director to build the systems behind how ThredUp writes post-rebrand, from the voice and tone guide to messaging frameworks and the briefing and review process that keeps quality high as volume scales.</span></p></li><li><p><span>Bring on, mentor, and manage a bench of copy contractors, flexing freelance support up or down</span></p></li><li><p><span>Partner with the product team on UX and product copy, so every step of buying and selling is easy to follow and sounds like ThredUp</span></p></li></ul><h2></h2><h2><b><b>What We&#39;re Looking For:</b></b></h2><ul><li><p><span>6 to 9 years writing and editing for consumer brands, ideally in e-commerce, fashion, or retail</span></p></li><li><p><span>A portfolio that shows a clear point of view and the taste to define a brand voice, backed by experience across short and long form, spanning brand and campaign work as well as promotional, marketing, and transactional copy</span></p></li><li><p><span>An editor and a strategist at heart who can define how ThredUp sounds, taking ownership of the brand&#39;s voice and pushing both the work and the brand forward</span></p></li><li><p><span>Fluency with AI as a creative tool, and excitement about building it into your workflow to work faster, sharpen ideas, and elevate the craft</span></p></li><li><p><span>Sharp attention to detail and comfort working directly in Figma, making edits and addressing feedback in close partnership with designers</span></p></li><li><p><span>A natural collaborator who works easily across brand, design, product, and growth, and brings out the best in the creative team</span></p></li><li><p><span>Comfort with autonomy and ambiguity, and the ability to juggle multiple projects without dropping quality</span></p></li><li><p><span>A finger on the pulse of fashion, culture, and resale, and the instinct to keep our copy feeling current and culturally sharp</span></p></li><li><p><span>A passion for secondhand and sustainability, and belief in what resale can do for people and the planet</span></p></li><li><p><span>Bonus points for UX or product writing experience, or for having managed freelancers or contractors before</span></p></li></ul><p></p><p></p><p><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $130K and $157K per year, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp&#39;s Employee Stock Purchase Plan. Subject to eligibility requirements, you&#39;ll also receive other benefits: Comprehensive medical &amp; dental coverage, vision, 401k, life and disability insurance.</span></p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email<span>\u00A0</span></span><i>disabilitysupport&#64;ThredUp.com</i><span><span>\u00A0</span>the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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You'll partner closely across engineering leadership, data science, and product to make sure our recommendation infrastructure scales with the business, balancing relevance, diversity, and business outcomes like conversion and AOV, while staying flexible enough to adapt to emerging product innovations. You won't have direct reports, but you'll drive impact by shaping how dozens of engineers and data scientists build the next era of personalized shopping experiences at ThredUp. Define and own the long-term technical architecture for recommendation systems spanning retrieval, ranking, re-ranking, and real-time serving across multiple surfaces. Act as the connective tissue across teams that build and operate recommender system components and influence investment decisions across the org by authoring architecture RFCs and leading technical reviews. Partner with product and business stakeholders to translate merchandising, catalog, and revenue goals into ML system requirements. Mentor across teams; raise the technical bar company-wide. Be hands-on: read the latest recommender system research, prototype, review code and designs, and dig into production issues when the problem calls for it. 10+ years in Data Science, Machine Learning Engineering, or Software Engineering, including 5+ years focused specifically on recommender systems. MS or PhD in Computer Science, Data Science, Engineering, or a related quantitative field; or equivalent industry experience. Demonstrated experience architecting end-to-end recommender system pipelines that span multiple services. Deep expertise in machine learning models used across retrieval, ranking, and reranking. Examples include: architecture decisions adopted org-wide, cross-team platform migrations, or serving as a technical authority across multiple engineering groups. Experience balancing ML metrics (recall, precision, NDCG) against business metrics (conversion, AOV, etc.). 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","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1596","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Data Science","externalTracking":false,"SupervisoryOrg":"Jess Stigile","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2103.P6","stateCountry":"California, United States of America","jobId":"1596","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2103.P6","jobUpdated":"2026-08-14T05:34:40.273Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Hannah Yan (Terminated)","titlenew":"Machine Learning Architect, Personalization","primaryLocaleCategory":"Data Science & Analytics","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p></p><p><b><span>\u200B</span></b><b><span>How You Will Make An Impact</span></b></p><p><span>We&#39;re looking for a Machine Learning Architect to define the technical strategy for our recommender system as we seek to personalize the experience for everyone on the ThredUp platform. In this role, you&#39;ll set the architectural direction that our personalization teams build on, and you&#39;ll be a key technical advisor to other teams shaping the data, backend, and frontend systems that power our recommender system.</span></p><p></p><p><span>You&#39;ll partner closely across engineering leadership, data science, and product to make sure our recommendation infrastructure scales with the business, balancing relevance, diversity, and business outcomes like conversion and AOV, while staying flexible enough to adapt to emerging product innovations.</span></p><p></p><p><span>This is a senior individual contributor role with a major opportunity to directly impact company performance. You won&#39;t have direct reports, but you&#39;ll drive impact by shaping how dozens of engineers and data scientists build the next era of personalized shopping experiences at ThredUp. We&#39;re targeting candidates at Senior Staff to Principal level. Final title, level, and compensation will be determined based on experience, scope, and demonstrated impact.</span></p><p></p><h2><b><span>In This Role You\u2019ll Get To</span></b></h2><ul><li><p><span>Define and own the long-term technical architecture for recommendation systems spanning retrieval, ranking, re-ranking, and real-time serving across multiple surfaces.</span></p></li><li><p><span>Act as the connective tissue across teams that build and operate recommender system components and influence investment decisions across the org by authoring architecture RFCs and leading technical reviews</span></p></li><li><p><span>Design for scale: low-latency serving, high-throughput candidate retrieval, real-time feature freshness, and a catalog of millions of unique items listed at any point in time</span></p></li><li><p><span>Partner with product and business stakeholders to translate merchandising, catalog, and revenue goals into ML system requirements.</span></p></li><li><p><span>Mentor across teams; raise the technical bar company-wide</span></p></li><li><p><span>Be hands-on: read the latest recommender system research, prototype, review code and designs, and dig into production issues when the problem calls for it.</span></p></li></ul><p><span>\u200B</span></p><h2><b><span>What We&#39;re Looking For</span></b></h2><ul><li><p><span>10&#43; years in Data Science, Machine Learning Engineering, or Software Engineering, including 5&#43; years focused specifically on recommender systems.</span></p></li><li><p><span>MS or PhD in Computer Science, Data Science, Engineering, or a related quantitative field; or equivalent industry experience.</span></p></li><li><p><span>We are open to considering candidates with prior position titles and experience as an Applied Scientist, Software Engineer, or Data Scientist.</span></p></li><li><p><span>Demonstrated experience architecting end-to-end recommender system pipelines that span multiple services. Deep expertise in machine learning models used across retrieval, ranking, and reranking.</span></p></li><li><p><span>A track record of setting technical direction across teams or product lines. Examples include: architecture decisions adopted org-wide, cross-team platform migrations, or serving as a technical authority across multiple engineering groups.</span></p></li><li><p><span>Experience balancing ML metrics (recall, precision, NDCG) against business metrics (conversion, AOV, etc.).</span></p></li><li><p><span>Knowledge of how to build distributed systems at scale: low-latency serving, feature stores, vector databases, and streaming pipelines.</span></p></li><li><p><span>Excellent written and verbal communication. Able to drive alignment across technical and non-technical stakeholders without formal authority.</span></p></li><li><p><span>Experience building highly adaptive recommender systems, typically involving some aspect of real-time feature generation and reinforcement learning is a plus.</span></p></li><li><p><span>Experience working with large product catalogs with a high degree of cold start problems; this may but need not be in an eCommerce setting is a plus.</span></p></li><li><p><span>Hands-on experience working with OpenSearch is a plus.</span></p></li><li><p><span>Open-source contributions or publications in recommender systems, retrieval, or ranking is a plus.</span></p></li></ul><p></p><p>At ThredUp, your base pay is one part of your total compensation package. This role pays between $250,000 and $300,000, and your actual base pay will depend on your skills, qualifications, experience, and location.</p><p></p><p>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical &amp; dental coverage, vision, 401k, life and disability insurance.</p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) &#43; 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes &amp; Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport&#64;ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Oakland, California, 94607","locale":"en_US","title":"Machine Learning Architect, Personalization","jobSeqNo":"THRTHRUS1596EXTERNALENUS","postedDate":"2026-08-13T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-08-11T00:00:00.000Z","2026-08-13T00:00:00.000Z"],"ml_highlight":"Seeking a Machine Learning Architect to define and shape the technical strategy for recommender systems at ThredUp. Lead architectural direction, collaborate with cross-functional teams, and drive the development of scalable, high-performance recommendation infrastructure. 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Flexibility to work on an. operational demands, and ensure a full 40-hour work week. The Ops Trainer understands all training materials, conducts training in. multiple areas as needed, coaches new team members, initiates. cross-training with guidance from leadership, and trains team members on. plays an active role in partnering with the Training Manager to assess. training needs and suggest new learning solutions. position if you are open to giving and receiving constructive feedback and. committed to training team members and setting them up for success in their. Drive engagement and retention of team members through delivering. Administer on-station, classroom, quality, and safety training to new. Facilitate all training content and initiatives provided by the. Operations Training Team and partner to recommend effective, engaging. Establish strong partnerships with Ops leaders across all shifts,. supporting the training needs of all teams in the DC. - Act as a go-to expert, consistently follow-up with trainee(s), answering. Assess and monitor the performance results on all trainees, providing. coaching and ongoing feedback to improve performance. - Work with the Training Manager to determine daily/weekly training. Solid understanding of ThredUp quality standards and operations. Strong communicator and facilitator with strong written, verbal and. interpersonal communication skills. - Demonstrates effective organizational skills. - Experience giving and receiving constructive feedback and proactively. following-up with team members, peers, and leaders. - Role models good, independent judgment and operates with minimal. Ability to create and maintain professional connections with team. 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","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1620","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Flex and Support Roles (Nichole Knisley)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC71","stateCountry":"Pennsylvania, United States of America","jobId":"1620","refNum":"THRTHRUS","profileId":"JC71","jobUpdated":"2026-08-21T05:30:35.975Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Variable Ops Trainer","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world&#39;s largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world&#39;s leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday&#39;s WorkLife 50 2023, TIME&#39;s Best Inventions of 2022, and Lattice&#39;s People Success Awards 2022.</span></p><p><b>Operations Trainer Schedule</b></p><p>As an Ops Trainer, you&#39;ll enjoy a flexible work schedule designed to<br />support your work-life balance! While you&#39;ll have a primary shift, we&#39;ll<br />work with you to accommodate your availability and preferences whenever<br />possible. To help you plan ahead, your Training Manager will provide your<br />schedule at least three weeks in advance. Flexibility to work on an<br />additional shift may be needed to support new hire onboarding, meet<br />operational demands, and ensure a full 40-hour work week. We believe this<br />approach provides a predictable schedule while also allowing us to respond<br />to the ever-changing needs of our business.</p><p></p><p><b>How You Will Make An Impact</b></p><p>The Ops Trainer understands all training materials, conducts training in<br />multiple areas as needed, coaches new team members, initiates<br />cross-training with guidance from leadership, and trains team members on<br />new processes while reinforcing safe work practices. The Ops Trainer also<br />plays an active role in partnering with the Training Manager to assess<br />training needs and suggest new learning solutions. You will thrive in this<br />position if you are open to giving and receiving constructive feedback and<br />committed to training team members and setting them up for success in their<br />role.</p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><p>- Welcome new team members, establish rapport, and introduce ThredUp\u2019s<br />culture, work environment and team.<br />- Drive engagement and retention of team members through delivering<br />effective and innovative training processes.<br />- Administer on-station, classroom, quality, and safety training to new<br />and existing team members.<br />- Facilitate all training content and initiatives provided by the<br />Operations Training Team and partner to recommend effective, engaging<br />learning solutions.<br />- Establish strong partnerships with Ops leaders across all shifts,<br />supporting the training needs of all teams in the <span>DC</span>.<br />- Act as a go-to expert, consistently follow-up with trainee(s), answering<br />questions and building rapport.<br />- Assess and monitor the performance results on all trainees, providing<br />coaching and ongoing feedback to improve performance.<br />- Work with the Training Manager to determine daily/weekly training<br />schedules across all shifts.</p><p></p><p><b>What We\u2019re Looking For:</b></p><p>- Solid understanding of ThredUp quality standards and operations<br />processes (internal only).<br />- Strong communicator and facilitator with strong written, verbal and<br />interpersonal communication skills.<br />- Flexibility in work schedule, open to supporting team members across<br />multiple shifts depending on the needs of the business.<br />- Demonstrates effective organizational skills.<br />- Enthusiastic about the development and training of all team members.<br />- Experience giving and receiving constructive feedback and proactively<br />following-up with team members, peers, and leaders.<br />- Role models good, independent judgment and operates with minimal<br />supervision.<br />- Ability to create and maintain professional connections with team<br />members.<br />- Keep business and customer information confidential.<br />- Able to stand or walk for an entire shift (8-12 hours per day) as well<br />as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled<br />clothing racks weighing up to 150lbs.</p><p></p><p>*<span><b>To be eligible:</b> Applicants with personal relationships such as family</span><br /><span>members, romantic partners, or others in their household within the</span><br /><span>Distribution Center must disclose them to their manager during the</span><br /><span>application process so any potential conflicts of interest can be evaluated</span><br /><span>prior to the interview process.</span>*</p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO &#43; paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport&#64;thredup.com\" target=\"_blank\"><span>disabilitysupport&#64;thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Mechanicsburg, Pennsylvania, 17055","locale":"en_US","title":"Variable Ops Trainer","jobSeqNo":"THRTHRUS1620EXTERNALENUS","postedDate":"2026-08-20T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-08-20T00:00:00.000Z"],"ml_highlight":"We are looking for a Variable Ops Trainer to deliver effective training across multiple operational areas, supporting team development and operational excellence. The role involves coaching, facilitating training sessions, and collaborating with leadership. 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ThredUp Inc.
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ThredUp Inc.
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ThredUp Inc as an employer

Inspiring the world to think secondhand first.ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our prop…
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Frequently asked questions

If something is missing, just write to ThredUp People Team - We will get back to you as soon as possible.

Where is the company located?
Our head office is located at Oakland. The exact address: 969 Broadway, Suite 200, 94607 Oakland .
How many employees does the company have?
We currently have 1001-5000 people working for us - across all departments.
How many positions are currently advertised?
There are currently vacancies at 18 Vacancies . Take a look directly at our job list - you might just find the right one.
Can I also send an unsolicited application?
Yes, even if no suitable position is currently advertised, we are happy to receive unsolicited applications. Just send us your documents - we'll be in touch.
What do I need for my application?
As a rule, a current CV is sufficient to get you started. What exactly is required is stated in the respective job advertisement.
Is remote or hybrid working possible?
That depends on the position. The applicable working model (on-site, hybrid or remote) is stated directly on the job advertisement.
How does the application process work?
After your application, our team will contact you at as soon as possible. This will be followed by one or two interviews, depending on the position - uncomplicated and at eye level.
Do you also offer apprenticeships or internships?
Take a look at our current job advertisements - there you will find all open positions, including apprenticeships and internships. If you have any questions, please contact us directly.