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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work. In This Role You\u2019ll Get To. Help facilitate smooth shift transitions by communicating updates on your team\u2019s production. Verify Standard Operating Procedures are being followed. Run reports throughout the shift (we will teach you how to do this!). Participate in special projects as needed. What We\u2019re Looking For. Solid understanding of thredUP quality standards and operations processes. Enthusiastic about building leadership skills. Ability to keep business and customer information confidential. Ability to exercise independent judgment and operate with minimal supervision. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. 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About ThredUp
ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.
How You Will Make An Impact
As an Operations Lead, you will focus on ensuring that individual and collective production goals are being met in your area. You will help train and mentor others on processes, procedures and quality standards. You will be expected to give timely feedback to others and escalate concerns to DC Leadership when needed. You will thrive in this position if you are highly curious, passionate about keeping thredUP operations running smoothly, and want to take on more responsibility at work.
In This Role You\u2019ll Get To:
- Help facilitate smooth shift transitions by communicating updates on your team\u2019s production
- Verify Standard Operating Procedures are being followed
- Run reports throughout the shift (we will teach you how to do this!)
- Participate in special projects as needed
What We\u2019re Looking For:
- Solid understanding of thredUP quality standards and operations processes
- Enthusiastic about building leadership skills
- Ability to keep business and customer information confidential
- Ability to exercise independent judgment and operate with minimal supervision
This role is not eligible for visa sponsorship.
What We Offer:
- Consistent, set schedule!
- Competitive pay (we leverage market data).\u00A0
- Employee stock purchase plan.\u00A0
- PTO + paid holidays.\u00A0
- Medical, dental, vision, 401k, life and disability insurance offered.\u00A0
- We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0
We believe diversity, inclusion and belonging is key for our team
At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.
Before you go, our legal team wants you to know...You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.
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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. Operations Trainer Schedule. As an Ops Trainer, you'll enjoy a flexible work schedule designed to. support your work-life balance! While you'll have a primary shift, we'll. work with you to accommodate your availability and preferences whenever. possible. To help you plan ahead, your Training Manager will provide your. schedule at least three weeks in advance. Flexibility to work on an. additional shift may be needed to support new hire onboarding, meet. operational demands, and ensure a full 40-hour work week. We believe this. approach provides a predictable schedule while also allowing us to respond. to the ever-changing needs of our business. How You Will Make An Impact. The Ops Trainer understands all training materials, conducts training in. multiple areas as needed, coaches new team members, initiates. cross-training with guidance from leadership, and trains team members on. new processes while reinforcing safe work practices. The Ops Trainer also. plays an active role in partnering with the Training Manager to assess. training needs and suggest new learning solutions. You will thrive in this. position if you are open to giving and receiving constructive feedback and. committed to training team members and setting them up for success in their. role. In This Role You\u2019ll Get To. - Welcome new team members, establish rapport, and introduce ThredUp\u2019s. culture, work environment and team. - Drive engagement and retention of team members through delivering. effective and innovative training processes. - Administer on-station, classroom, quality, and safety training to new. and existing team members. - Facilitate all training content and initiatives provided by the. Operations Training Team and partner to recommend effective, engaging. learning solutions. - Establish strong partnerships with Ops leaders across all shifts,. supporting the training needs of all teams in the DC. - Act as a go-to expert, consistently follow-up with trainee(s), answering. questions and building rapport. - Assess and monitor the performance results on all trainees, providing. coaching and ongoing feedback to improve performance. - Work with the Training Manager to determine daily/weekly training. schedules across all shifts. What We\u2019re Looking For. - Solid understanding of ThredUp quality standards and operations. processes (internal only). - Strong communicator and facilitator with strong written, verbal and. interpersonal communication skills. - Flexibility in work schedule, open to supporting team members across. multiple shifts depending on the needs of the business. - Demonstrates effective organizational skills. - Enthusiastic about the development and training of all team members. - Experience giving and receiving constructive feedback and proactively. following-up with team members, peers, and leaders. - Role models good, independent judgment and operates with minimal. supervision. - Ability to create and maintain professional connections with team. members. - Keep business and customer information confidential. - Able to stand or walk for an entire shift (8-12 hours per day) as well. as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled. clothing racks weighing up to 150lbs. *To be eligible: Applicants with personal relationships such as family. members, romantic partners, or others in their household within the. Distribution Center must disclose them to their manager during the. application process so any potential conflicts of interest can be evaluated. prior to the interview process.*. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"support your work-life balance! work with you to accommodate your availability and preferences whenever. Flexibility to work on an. operational demands, and ensure a full 40-hour work week. The Ops Trainer understands all training materials, conducts training in. multiple areas as needed, coaches new team members, initiates. cross-training with guidance from leadership, and trains team members on. plays an active role in partnering with the Training Manager to assess. training needs and suggest new learning solutions. position if you are open to giving and receiving constructive feedback and. committed to training team members and setting them up for success in their. Drive engagement and retention of team members through delivering. Administer on-station, classroom, quality, and safety training to new. Facilitate all training content and initiatives provided by the. Operations Training Team and partner to recommend effective, engaging. Establish strong partnerships with Ops leaders across all shifts,. supporting the training needs of all teams in the DC. - Act as a go-to expert, consistently follow-up with trainee(s), answering. Assess and monitor the performance results on all trainees, providing. coaching and ongoing feedback to improve performance. - Work with the Training Manager to determine daily/weekly training. Solid understanding of ThredUp quality standards and operations. Strong communicator and facilitator with strong written, verbal and. interpersonal communication skills. - Demonstrates effective organizational skills. - Experience giving and receiving constructive feedback and proactively. following-up with team members, peers, and leaders. - Role models good, independent judgment and operates with minimal. Ability to create and maintain professional connections with team. Keep business and customer information confidential. - Able to stand or walk for an entire shift (8-12 hours per day) as well. as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled. clothing racks weighing up to 150lbs. * To be eligible: Applicants with personal relationships such as family. application process so any potential conflicts of interest can be evaluated. You must be at least 18 years old and have basic English literacy skills. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1663","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Flex and Support Roles (Dana Stimson)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC71","stateCountry":"Texas, United States of America","jobId":"1663","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC71","jobUpdated":"2026-10-07T05:39:30.392Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Monique Duke","titlenew":"Ops Trainer (Variable)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b>Operations Trainer Schedule</b></p><p>As an Ops Trainer, you'll enjoy a flexible work schedule designed to<br />support your work-life balance! While you'll have a primary shift, we'll<br />work with you to accommodate your availability and preferences whenever<br />possible. To help you plan ahead, your Training Manager will provide your<br />schedule at least three weeks in advance. Flexibility to work on an<br />additional shift may be needed to support new hire onboarding, meet<br />operational demands, and ensure a full 40-hour work week. We believe this<br />approach provides a predictable schedule while also allowing us to respond<br />to the ever-changing needs of our business.</p><p></p><p><b>How You Will Make An Impact</b></p><p>The Ops Trainer understands all training materials, conducts training in<br />multiple areas as needed, coaches new team members, initiates<br />cross-training with guidance from leadership, and trains team members on<br />new processes while reinforcing safe work practices. The Ops Trainer also<br />plays an active role in partnering with the Training Manager to assess<br />training needs and suggest new learning solutions. You will thrive in this<br />position if you are open to giving and receiving constructive feedback and<br />committed to training team members and setting them up for success in their<br />role.</p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><p>- Welcome new team members, establish rapport, and introduce ThredUp\u2019s<br />culture, work environment and team.<br />- Drive engagement and retention of team members through delivering<br />effective and innovative training processes.<br />- Administer on-station, classroom, quality, and safety training to new<br />and existing team members.<br />- Facilitate all training content and initiatives provided by the<br />Operations Training Team and partner to recommend effective, engaging<br />learning solutions.<br />- Establish strong partnerships with Ops leaders across all shifts,<br />supporting the training needs of all teams in the <span>DC</span>.<br />- Act as a go-to expert, consistently follow-up with trainee(s), answering<br />questions and building rapport.<br />- Assess and monitor the performance results on all trainees, providing<br />coaching and ongoing feedback to improve performance.<br />- Work with the Training Manager to determine daily/weekly training<br />schedules across all shifts.</p><p></p><p><b>What We\u2019re Looking For:</b></p><p>- Solid understanding of ThredUp quality standards and operations<br />processes (internal only).<br />- Strong communicator and facilitator with strong written, verbal and<br />interpersonal communication skills.<br />- Flexibility in work schedule, open to supporting team members across<br />multiple shifts depending on the needs of the business.<br />- Demonstrates effective organizational skills.<br />- Enthusiastic about the development and training of all team members.<br />- Experience giving and receiving constructive feedback and proactively<br />following-up with team members, peers, and leaders.<br />- Role models good, independent judgment and operates with minimal<br />supervision.<br />- Ability to create and maintain professional connections with team<br />members.<br />- Keep business and customer information confidential.<br />- Able to stand or walk for an entire shift (8-12 hours per day) as well<br />as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled<br />clothing racks weighing up to 150lbs.</p><p></p><p>*<span><b>To be eligible:</b> Applicants with personal relationships such as family</span><br /><span>members, romantic partners, or others in their household within the</span><br /><span>Distribution Center must disclose them to their manager during the</span><br /><span>application process so any potential conflicts of interest can be evaluated</span><br /><span>prior to the interview process.</span>*</p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Ops Trainer (Variable)","jobSeqNo":"THRTHRUS1663EXTERNALENUS","postedDate":"2026-09-22T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-22T00:00:00.000Z"],"ml_highlight":"Become part of our team as an Ops Trainer, supporting the development and training of team members through effective onboarding and ongoing coaching. You will facilitate training across multiple areas, reinforce safe work practices, and collaborate with leadership. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact . ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp\u2019s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp\u2019s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience. In this Role You\u2019ll Get To. Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services. Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web. Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs. Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade. Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience. Partner with engineering to implement meaningful, crafted user experiences. Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation . Ship highly crafted and joyful experiences that advance ThredUp\u2019s mission of inspiring a new generation of consumers to think secondhand first. What We\u2019re Looking For. 3-5 years of experience as a digital product designer shipping products on cross functional teams. You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process. You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production. You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android). Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations. Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders. Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work. Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team . Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others. Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient. Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field. At ThredUp, your base pay is one part of your total compensation package. This role pays between $159,000 and $180,000, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","jobDeletedOn":"2026-09-17T02:47:21.171Z","ml_Description":"A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience. Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services. Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web. Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs. Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience. Partner with engineering to implement meaningful, crafted user experiences. Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation . What We\u2019re Looking For. 3-5 years of experience as a digital product designer shipping products on cross functional teams. You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process. You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android). Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations. Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders. Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work. Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team . Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others. Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient. Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1659","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"UI/UX Design","externalTracking":false,"SupervisoryOrg":"Kelsey Brennan","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"3003.P3","stateCountry":"California, United States of America","jobId":"1659","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","jobReopenedOn":"2026-09-22T15:33:26.013Z","profileId":"3003.P3","jobUpdated":"2026-09-27T05:30:15.275Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Sarah Olson (Terminated)","titlenew":"Product Designer","primaryLocaleCategory":"Product & Design","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b><b>How You Will Make An Impact\u00A0</b></b></p><p><span>ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp\u2019s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp\u2019s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience.</span></p><p></p><p></p><p><b><b>In this Role You\u2019ll Get To:</b></b></p><ul><li><p><span>Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services</span></p></li><li><p><span>Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web</span></p></li><li><p><span>Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs</span></p></li><li><p><span>Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade</span></p></li><li><p><span>Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience</span></p></li><li><p><span>Partner with engineering to implement meaningful, crafted user experiences</span></p></li><li><p><span>Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation\u00A0</span></p></li><li><p><span>Ship highly crafted and joyful experiences that advance ThredUp\u2019s mission of inspiring a new generation of consumers to think secondhand first.</span></p></li></ul><p></p><p><b><b>What We\u2019re Looking For:</b></b></p><ul><li><p><span>3-5 years of experience as a digital product designer shipping products on cross functional teams</span></p></li><li><p><span>You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process</span></p></li><li><p><span>You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production.</span></p></li><li><p><span>You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android)</span></p></li><li><p><span>Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations</span></p></li><li><p><span>Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders</span></p></li><li><p><span>Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work</span></p></li><li><p><span>Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team\u00A0</span></p></li><li><p><span>Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others</span></p></li><li><p><span>Curious and future thinking: you have natural curiosity and perseverance. 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Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.</span></p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding. This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering. In This Role You'll Get To. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. What We're Looking For. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with most Fridays off. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. You'll report to our Senior Director of Engineering. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Remote, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1662","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Software Development","externalTracking":false,"SupervisoryOrg":"Engineering (Michael Rocco)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2005.P4","stateCountry":"Texas, United States of America","jobId":"1662","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2005.P4","jobUpdated":"2026-10-01T05:33:35.275Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Software Engineer, Agentic Commerce","primaryLocaleCategory":"Engineering","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p><b>How You Will Make An Impact</b><br />A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding.</p><p><br />This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering.</p><p><br /><b>In This Role You'll Get To:</b></p><ul><li>Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one.</li><li>Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines.</li><li>Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives.</li><li>Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp.</li><li>Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next.</li><li>Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required.</li></ul><p><br /><b>What We're Looking For:</b></p><ul><li>5+ years of software engineering experience, owning systems end to end from ambiguous problem to production.</li><li>Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment.</li><li>Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience.</li><li>Strong API and integration design skills, for interfaces consumed by other systems rather than by people.</li><li>Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used.</li><li>Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it.</li><li>Comfort working from a blank page without a surrounding team to make progress.</li><li>The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely.</li><li>Clear communication with engineers and non-technical executives alike.</li><li>Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus.</li><li>E-commerce or marketplace experience is a plus.</li><li>Experience having built something from zero, whether at a startup or inside a larger company is a plus.</li></ul><p><br />Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.<br />\u00A0</p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with most Fridays off</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p>","cityStateZipCode":"Remote, Texas, 75134","locale":"en_US","title":"Senior Software Engineer, Agentic Commerce","jobSeqNo":"THRTHRUS1662EXTERNALENUS","postedDate":"2026-09-30T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-21T00:00:00.000Z","2026-09-30T00:00:00.000Z"],"ml_highlight":"We are expanding our team: As a Senior Software Engineer in Agentic Commerce, you will design and build the end-to-end agentic-commerce layer, enabling AI-powered discovery and transactable listings for secondhand items. This role suits experienced engineers with strong backend expertise and a passion for AI-driven solutions.","dateCreated":"2026-09-18T15:40:16.215+0000","hiringFirstName":"","primaryLocation":"Remote
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience \u2014 buyers don't scroll a feed, they watch a real person pull real inventory in real time. We're building ThredUp Live, and we need a strategist, producer, and coach to build it from the ground up. As strategist, you'll decide which hosts we sign, what inventory goes into a show, and where we place our next bet. As producer, you'll ensure every show has the right pieces, pricing, and pace to convert. As coach, you'll turn each show's results into the next one's improvement. This is a rare opportunity to build a new business line from zero to one: the kind of entrepreneurial, high-ownership role where you help define the future of secondhand fashion. In This Role You'll Get To. Design and execute strategies for a zero-to-one live selling channel. Serve as the primary point of contact for live sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes. Analyze live selling performance metrics and deliver data-driven, actionable insights to optimize content strategy, inventory merchandising, and conversion . Act as the main point for live sellers, overseeing live planning, production, and communication. Identify growth opportunities within seller portfolios to enhance live commerce. Stay updated on live trends, collaborating with teams to align promotions with broader initiatives. What We're Looking For. Bachelor's Degree or equivalent with 3+ years in ecommerce, social media, influencers/UGC partnerships, social media, or live streaming platforms. Proven business development and sales track record in live-streaming or influencer marketing. Excellent communication skills; you can pitch prospective hosts and present results to senior leadership with clarity and conviction. Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs. Strong analytical skills: own performance metrics, build reporting, and translate data into a clear point of view. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. Interest in fashion tech, secondhand fashion, and sustainability strongly preferred . Schedule. Able to commute to ThredUp\u2019s Atlanta or Dallas area distribution centers 3-4 days per week. Flexible shift structure: shows are scheduled based on peak viewer traffic and may require some morning, midday, evening, and weekend show times. Expect 2-3 shows per week to start, with more added as we ramp the program . This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"Design and execute strategies for a zero-to-one live selling channel. Serve as the primary point of contact for live sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes. Analyze live selling performance metrics and deliver data-driven, actionable insights to optimize content strategy, inventory merchandising, and conversion . Act as the main point for live sellers, overseeing live planning, production, and communication. Identify growth opportunities within seller portfolios to enhance live commerce. Stay updated on live trends, collaborating with teams to align promotions with broader initiatives. Bachelor's Degree or equivalent with 3+ years in ecommerce, social media, influencers/UGC partnerships, social media, or live streaming platforms. Proven business development and sales track record in live-streaming or influencer marketing. Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs. Strong analytical skills: own performance metrics, build reporting, and translate data into a clear point of view. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. Interest in fashion tech, secondhand fashion, and sustainability strongly preferred . Able to commute to ThredUp\u2019s Atlanta or Dallas area distribution centers 3-4 days per week. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1631","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC133","stateCountry":"Georgia, United States of America","jobId":"1631","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC133","jobUpdated":"2026-10-02T05:30:15.281Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Live Selling & Social Commerce Manager","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><br /><b><span>The Role</span></b></p><p><span>ThredUp is turning secondhand browsing into a live, shoppable experience \u2014 buyers don't scroll a feed, they watch a real person pull real inventory in real time. We're building ThredUp Live, and we need a strategist, producer, and coach to build it from the ground up. As strategist, you'll decide which hosts we sign, what inventory goes into a show, and where we place our next bet. As producer, you'll ensure every show has the right pieces, pricing, and pace to convert. As coach, you'll turn each show's results into the next one's improvement. This is a rare opportunity to build a new business line from zero to one: the kind of entrepreneurial, high-ownership role where you help define the future of secondhand fashion.</span></p><p><br /><b><span>In This Role You'll Get To</span></b></p><ul><li><p><span>Design and execute strategies for a zero-to-one live selling channel</span></p></li><li><p><span>Serve as the primary point of contact for live sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes</span></p></li><li><p><span>Analyze live selling performance metrics and deliver data-driven, actionable insights to optimize content strategy, inventory merchandising, and conversion\u00A0</span></p></li><li><p><span>Act as the main point for live sellers, overseeing live planning, production, and communication</span></p></li><li><p><span>Identify growth opportunities within seller portfolios to enhance live commerce.</span></p></li><li><p><span>Stay updated on live trends, collaborating with teams to align promotions with broader initiatives</span></p></li></ul><p><br /><b><span>What We're Looking For</span></b></p><ul><li><p><span>Bachelor's Degree or equivalent with 3+ years in ecommerce, social media, influencers/UGC partnerships, social media, or live streaming platforms</span></p></li><li><p><span>Proven business development and sales track record in live-streaming or influencer marketing</span></p></li><li><p><span>Excellent communication skills; you can pitch prospective hosts and present results to senior leadership with clarity and conviction</span></p></li><li><p><span>Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs</span></p></li><li><p><span>Strong analytical skills: own performance metrics, build reporting, and translate data into a clear point of view</span></p></li><li><p><span>Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace</span></p></li><li><p><span>Interest in fashion tech, secondhand fashion, and sustainability strongly preferred\u00A0</span></p></li></ul><p></p><p><b><span>Schedule</span></b></p><ul><li><p><span>Able to commute to ThredUp\u2019s Atlanta or Dallas area distribution centers 3-4 days per week</span></p></li><li><p><span>Flexible shift structure: shows are scheduled based on peak viewer traffic and may require some morning, midday, evening, and weekend show times</span></p></li><li><p><span>Expect 2-3 shows per week to start, with more added as we ramp the program</span><span>\u00A0</span></p></li></ul><p></p><p style=\"text-align:left\">This role is not eligible for visa sponsorship.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>What We Offer:</b></p><ul><li><p style=\"text-align:left\"><span>4-day work week, with Fridays off</span></p></li><li><p style=\"text-align:left\"><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p style=\"text-align:left\"><span>Competitive salary (we leverage market data)</span></p></li><li><p style=\"text-align:left\"><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p style=\"text-align:left\"><span>Employee stock purchase plan</span></p></li><li><p style=\"text-align:left\"><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p style=\"text-align:left\"><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p style=\"text-align:left\"><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p style=\"text-align:left\"><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p style=\"text-align:left\"><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p style=\"text-align:left\"><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i><span class=\"WHY2\">disabilitysupport@ThredUp.com</span></i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. WKDN PM Shift Hours: Friday-Sunday @ 12pm-12am. Why You\u2019ll Love Working Here. Starting Pay: $18/hr for WKND shift ($17 base + $1 differential). Pay is based on shift worked and shift differentials may change. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1605","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Sharron Roberts)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Georgia, United States of America","jobId":"1605","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","jobUpdated":"2026-10-08T05:35:55.247Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (WKND AM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>WKDN PM Shift Hours: </b></b> Friday-Sunday @ 12pm-12am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay: </b></b> $18/hr for WKND shift ($17 base + $1 differential). <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Suwanee, Georgia, 30024","locale":"en_US","title":"Team Member - Apparel Processing (WKND AM Shift)","jobSeqNo":"THRTHRUS1605EXTERNALENUS","postedDate":"2026-09-07T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-07T00:00:00.000Z"],"ml_highlight":"We are looking for a Team Member in our Apparel Processing team to inspect, process, and prepare secondhand clothing for resale. Key responsibilities include conducting quality checks and recording product details. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As an IT Support Technician, you will serve as the primary on-site technical resource for our warehouse operations. You will provide critical hands-on support for a diverse ecosystem of hardware, software, and networking infrastructure. This role requires a \"fixer\" mentality\u2014someone who can pivot from debugging a Linux script to performing mechanical repairs on high-end equipment, all while providing exceptional service to our operational teams. How You Will Make An Impact. Ensure Operational Continuity: Maintain maximum uptime for warehouse systems by providing rapid response to hardware and software failures. Empower Operators: Act as a technical bridge, translating complex issues into simple solutions for non-technical staff and DC leadership. Continuous Improvement: Identify recurring technical bottlenecks and work independently to implement lasting fixes or process improvements. Key Responsibilities. Hardware & Mechanical Support: Install, configure, and perform physical repairs on desktops, touchscreen monitors, printers, and handheld devices. Maintain and troubleshoot specialized photography equipment, including mechanical components and sensor cleaning. Linux & Software Administration: Support and troubleshoot Linux-based workstations and specialized warehouse management software. Execute basic scripting to automate routine tasks. Network Maintenance: Diagnose and resolve connectivity issues related to Wi-Fi access points, Ethernet cabling, and network peripherals. Assist engineering teams with on-site rack cable management and port patching. Documentation & Training: Manage the IT ticketing lifecycle; document all resolutions to build a local knowledge base. Train warehouse operators on basic troubleshooting to reduce repetitive service requests. Data & Quality Assurance: Analyze operational data to identify quality trends. Perform testing on new internal application releases before they go live on the warehouse floor. Inventory & Procurement: Independently manage the lifecycle of IT assets, from placing orders for supplies to processing RMAs for defective hardware. What We\u2019re Looking For. Experience: 1\u20133 years of technical support experience in a warehouse, production, or high-volume environment. Linux Proficiency: Comfort working within a Linux terminal; ability to navigate file systems and run diagnostic commands. Technical Versatility: Strong mechanical aptitude for disassembling/reassembling hardware and a solid understanding of TCP/IP networking fundamentals. Customer Service Excellence: Proven ability to remain calm under pressure and communicate effectively with users of varying technical skill levels. Independence: A self-starter who can prioritize a high-volume ticket queue without constant supervision. Physical Requirement: Ability to lift up to 50 lbs and work on a ladder or in tight spaces as required by hardware placement. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As an IT Support Technician, you will serve as the primary on-site technical resource for our warehouse operations. You will provide critical hands-on support for a diverse ecosystem of hardware, software, and networking infrastructure. This role requires a \"fixer\" mentality\u2014someone who can pivot from debugging a Linux script to performing mechanical repairs on high-end equipment, all while providing exceptional service to our operational teams. Ensure Operational Continuity: Maintain maximum uptime for warehouse systems by providing rapid response to hardware and software failures. Empower Operators: Act as a technical bridge, translating complex issues into simple solutions for non-technical staff and DC leadership. Continuous Improvement: Identify recurring technical bottlenecks and work independently to implement lasting fixes or process improvements. Hardware & Mechanical Support: Install, configure, and perform physical repairs on desktops, touchscreen monitors, printers, and handheld devices. Maintain and troubleshoot specialized photography equipment, including mechanical components and sensor cleaning. Linux & Software Administration: Support and troubleshoot Linux-based workstations and specialized warehouse management software. Network Maintenance: Diagnose and resolve connectivity issues related to Wi-Fi access points, Ethernet cabling, and network peripherals. Assist engineering teams with on-site rack cable management and port patching. Documentation & Training: Manage the IT ticketing lifecycle; document all resolutions to build a local knowledge base. Train warehouse operators on basic troubleshooting to reduce repetitive service requests. Data & Quality Assurance: Analyze operational data to identify quality trends. Perform testing on new internal application releases before they go live on the warehouse floor. Inventory & Procurement: Independently manage the lifecycle of IT assets, from placing orders for supplies to processing RMAs for defective hardware. Experience: 1\u20133 years of technical support experience in a warehouse, production, or high-volume environment. Linux Proficiency: Comfort working within a Linux terminal; ability to navigate file systems and run diagnostic commands. Technical Versatility: Strong mechanical aptitude for disassembling/reassembling hardware and a solid understanding of TCP/IP networking fundamentals. Customer Service Excellence: Proven ability to remain calm under pressure and communicate effectively with users of varying technical skill levels. Independence: A self-starter who can prioritize a high-volume ticket queue without constant supervision. Physical Requirement: Ability to lift up to 50 lbs and work on a ladder or in tight spaces as required by hardware placement. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. Key Responsibilities. What We\u2019re Looking For. ","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1678","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"IT Help Desk","externalTracking":false,"SupervisoryOrg":"IT (Ray Emig III)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2402.S2","stateCountry":"Pennsylvania, United States of America","jobId":"1678","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2402.S2","jobUpdated":"2026-10-07T05:39:30.392Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Bernadette McCoy (Terminated)","titlenew":"IT Support Tech (WKND)","primaryLocaleCategory":"IT","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><div><p>As an <b>IT Support Technician</b>, you will serve as the primary on-site technical resource for our warehouse\u00A0 operations. You will provide critical hands-on support for a diverse ecosystem of hardware, software, and\u00A0 networking infrastructure. This role requires a "fixer" mentality\u2014someone who can pivot from debugging a\u00A0 Linux script to performing mechanical repairs on high-end equipment, all while providing exceptional service to\u00A0 our operational teams.</p><p></p><p><b>How You Will Make An Impact</b></p><ul><li><p><b>Ensure Operational Continuity: </b>\u00A0Maintain maximum uptime\u00A0 for warehouse systems by providing rapid\u00A0 response to hardware and software failures.</p></li><li><p><b>Empower Operators: </b>\u00A0Act as a technical bridge, translating\u00A0 complex issues into simple solutions for\u00A0 non-technical staff and DC leadership.</p></li><li><p><b>Continuous Improvement: </b>\u00A0Identify recurring technical\u00A0 bottlenecks and work independently to\u00A0 implement lasting fixes or process improvements.</p></li></ul><p></p><p><b>Key Responsibilities</b></p><ul><li><p><b>Hardware & Mechanical Support: </b>\u00A0Install, configure,\u00A0 and perform physical repairs on desktops,\u00A0 touchscreen monitors, printers, and handheld devices. Maintain and troubleshoot specialized\u00A0 photography equipment, including mechanical components and sensor cleaning.</p></li><li><p><b>Linux & Software Administration: \u00A0</b>\u00A0Support and troubleshoot\u00A0 Linux-based workstations and\u00A0 specialized warehouse management software. Execute basic scripting to automate routine tasks.</p></li><li><p><b>Network Maintenance: </b>\u00A0Diagnose and resolve connectivity\u00A0 issues related to Wi-Fi access points, Ethernet cabling, and network peripherals. Assist engineering teams with on-site rack cable \u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0 \u00A0\u00A0management and port patching.</p></li><li><p><b>Documentation & Training: \u00A0</b>\u00A0Manage the IT ticketing\u00A0 lifecycle; document all resolutions to build a local\u00A0 knowledge base. Train warehouse operators on basic troubleshooting to reduce repetitive service\u00A0 requests.</p></li><li><p><b>Data & Quality Assurance: </b>\u00A0Analyze operational data to identify quality trends. Perform testing on new\u00A0 internal application releases before they go live on the warehouse floor.</p></li><li><p><b>Inventory & Procurement: \u00A0 \u00A0</b>\u00A0Independently manage the lifecycle of IT assets, from placing orders for\u00A0 supplies to processing RMAs for defective hardware.</p></li></ul><p><b>\u00A0</b></p><p><b>What We\u2019re Looking For</b></p><ul><li><p><b>Experience: </b>\u00A01\u20133 years of technical support experience\u00A0 in a warehouse, production, or high-volume\u00A0 environment.</p></li><li><p><b>Linux Proficiency: </b>\u00A0Comfort working within a Linux terminal; ability to navigate file systems and run\u00A0 diagnostic commands.</p></li><li><p><b>Technical Versatility: </b>\u00A0Strong mechanical aptitude for disassembling/reassembling hardware and a\u00A0 solid understanding of TCP/IP networking fundamentals.</p></li><li><p><b>Customer Service Excellence: </b>\u00A0Proven ability to remain\u00A0 calm under pressure and communicate\u00A0 effectively with users of varying technical skill levels.</p></li><li><p><b>Independence: </b>\u00A0A self-starter who can prioritize a high-volume ticket queue without constant\u00A0 supervision.</p></li><li><p><b>Physical Requirement: </b>\u00A0Ability to lift up to 50 lbs and work on a ladder or in tight spaces as required by\u00A0 hardware placement.</p></li></ul><p></p></div><div><p></p></div><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Mechanicsburg, Pennsylvania, 17055","locale":"en_US","title":"IT Support Tech (WKND)","jobSeqNo":"THRTHRUS1678EXTERNALENUS","postedDate":"2026-10-06T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-10-06T00:00:00.000Z"],"ml_highlight":"Seeking an IT Support Tech to provide on-site technical support for warehouse operations, ensuring operational continuity and delivering hands-on solutions for hardware, software, and network infrastructure. Ideal for candidates with technical support experience in high-volume environments and strong mechanical aptitude.","dateCreated":"2026-10-06T21:41:21.296+0000","hiringFirstName":"","primaryLocation":"5050 Louise Drive
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. Operations Trainer Schedule. As an Ops Trainer, you'll enjoy a flexible work schedule designed to. support your work-life balance! While you'll have a primary shift, we'll. work with you to accommodate your availability and preferences whenever. possible. To help you plan ahead, your Training Manager will provide your. schedule at least three weeks in advance. Flexibility to work on an. additional shift may be needed to support new hire onboarding, meet. operational demands, and ensure a full 40-hour work week. We believe this. approach provides a predictable schedule while also allowing us to respond. to the ever-changing needs of our business. How You Will Make An Impact. The Ops Trainer understands all training materials, conducts training in. multiple areas as needed, coaches new team members, initiates. cross-training with guidance from leadership, and trains team members on. new processes while reinforcing safe work practices. The Ops Trainer also. plays an active role in partnering with the Training Manager to assess. training needs and suggest new learning solutions. You will thrive in this. position if you are open to giving and receiving constructive feedback and. committed to training team members and setting them up for success in their. role. In This Role You\u2019ll Get To. - Welcome new team members, establish rapport, and introduce ThredUp\u2019s. culture, work environment and team. - Drive engagement and retention of team members through delivering. effective and innovative training processes. - Administer on-station, classroom, quality, and safety training to new. and existing team members. - Facilitate all training content and initiatives provided by the. Operations Training Team and partner to recommend effective, engaging. learning solutions. - Establish strong partnerships with Ops leaders across all shifts,. supporting the training needs of all teams in the DC. - Act as a go-to expert, consistently follow-up with trainee(s), answering. questions and building rapport. - Assess and monitor the performance results on all trainees, providing. coaching and ongoing feedback to improve performance. - Work with the Training Manager to determine daily/weekly training. schedules across all shifts. What We\u2019re Looking For. - Solid understanding of ThredUp quality standards and operations. processes (internal only). - Strong communicator and facilitator with strong written, verbal and. interpersonal communication skills. - Flexibility in work schedule, open to supporting team members across. multiple shifts depending on the needs of the business. - Demonstrates effective organizational skills. - Enthusiastic about the development and training of all team members. - Experience giving and receiving constructive feedback and proactively. following-up with team members, peers, and leaders. - Role models good, independent judgment and operates with minimal. supervision. - Ability to create and maintain professional connections with team. members. - Keep business and customer information confidential. - Able to stand or walk for an entire shift (8-12 hours per day) as well. as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled. clothing racks weighing up to 150lbs. *To be eligible: Applicants with personal relationships such as family. members, romantic partners, or others in their household within the. Distribution Center must disclose them to their manager during the. application process so any potential conflicts of interest can be evaluated. prior to the interview process.*. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. support your work-life balance! work with you to accommodate your availability and preferences whenever. Flexibility to work on an. operational demands, and ensure a full 40-hour work week. The Ops Trainer understands all training materials, conducts training in. multiple areas as needed, coaches new team members, initiates. cross-training with guidance from leadership, and trains team members on. plays an active role in partnering with the Training Manager to assess. training needs and suggest new learning solutions. position if you are open to giving and receiving constructive feedback and. committed to training team members and setting them up for success in their. Drive engagement and retention of team members through delivering. Administer on-station, classroom, quality, and safety training to new. Facilitate all training content and initiatives provided by the. Operations Training Team and partner to recommend effective, engaging. Establish strong partnerships with Ops leaders across all shifts,. supporting the training needs of all teams in the DC. - Act as a go-to expert, consistently follow-up with trainee(s), answering. Assess and monitor the performance results on all trainees, providing. coaching and ongoing feedback to improve performance. - Work with the Training Manager to determine daily/weekly training. Solid understanding of ThredUp quality standards and operations. Strong communicator and facilitator with strong written, verbal and. interpersonal communication skills. - Demonstrates effective organizational skills. - Experience giving and receiving constructive feedback and proactively. following-up with team members, peers, and leaders. - Role models good, independent judgment and operates with minimal. Ability to create and maintain professional connections with team. Keep business and customer information confidential. - Able to stand or walk for an entire shift (8-12 hours per day) as well. as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled. clothing racks weighing up to 150lbs. * To be eligible: Applicants with personal relationships such as family. application process so any potential conflicts of interest can be evaluated. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1620","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Flex and Support Roles (Nichole Knisley)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC71","stateCountry":"Pennsylvania, United States of America","jobId":"1620","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC71","jobUpdated":"2026-10-06T05:30:15.340Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Variable Ops Trainer","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b>Operations Trainer Schedule</b></p><p>As an Ops Trainer, you'll enjoy a flexible work schedule designed to<br />support your work-life balance! While you'll have a primary shift, we'll<br />work with you to accommodate your availability and preferences whenever<br />possible. To help you plan ahead, your Training Manager will provide your<br />schedule at least three weeks in advance. Flexibility to work on an<br />additional shift may be needed to support new hire onboarding, meet<br />operational demands, and ensure a full 40-hour work week. We believe this<br />approach provides a predictable schedule while also allowing us to respond<br />to the ever-changing needs of our business.</p><p></p><p><b>How You Will Make An Impact</b></p><p>The Ops Trainer understands all training materials, conducts training in<br />multiple areas as needed, coaches new team members, initiates<br />cross-training with guidance from leadership, and trains team members on<br />new processes while reinforcing safe work practices. The Ops Trainer also<br />plays an active role in partnering with the Training Manager to assess<br />training needs and suggest new learning solutions. 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No se requiere experiencia previa, pero se valorar\u00E1 la atenci\u00F3n al detalle y la capacidad de trabajar bajo presi\u00F3n.","displayCareerSite":true,"standardisedTimezone":"-07:00 UTC","city":"Phoenix","visibilityLocale":["en_US"],"latitude":"33.4362975","hasSecondaryQuestionnaire":"no","fesHash":"9cf83ebce58f4d3848ec4b6ad3e069dcfc4b81aaf292be5e4f3aa1c7f174a63a","multi_location":[{"country":"United States of America","cityState":"Phoenix, Arizona","address":"7775 West Buckeye Road Suite 200 Phoenix, AZ 85043","locationName":"","city":"Phoenix","postalCode":"85043","latlong":{"lon":-112.2254495,"lat":33.4362975},"latitude":"33.4362975","cityStateZipCode":"Phoenix, Arizona, 85043","stateCountry":"Arizona, United States of America","externalLocation":"","locationId":"Phoenix","location":"Phoenix, Arizona, United States of America","state":"Arizona","cityCountry":"Phoenix, United States of America","cityStateCountry":"Phoenix, Arizona, United States of America","mapQueryLocation":"Phoenix, Arizona, United States of America","longitude":"-112.2254495"}],"jobReopenedOnDate":"2026-09-08T18:50:16.043+0000","locationId":"Phoenix","deltaPostingStatus":"Open","address":"7775 West Buckeye Road Suite 200 Phoenix, AZ 85043","locationName":"","jobPostingSiteId":"External","jobDeletedOnDate":"2026-09-05T22:34:20.946+0000","isTranslated":false,"retainJobFields":true,"hasPrimaryInternalQuestionnaire":"no","ml_language_fullform":"spanish","cmsJobId":"JOB_POSTING-3-5119","applyUrl":"","emb_complete_desc":"jobtitle: Miembro del Equipo de Procesamiento de Ropa - Fin de Semana (Espa\u00F1ol), jobtype: Full time, joblocation: Phoenix, Arizona, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. Haz clic en el bot\u00F3n para aprender c\u00F3mo cambiar la configuraci\u00F3n de idioma en tu dispositivo m\u00F3vil o navegador web: https://careers.thredup.com/us/en/Device-Translation-Instructions . Sobre ThredUp. \u00A1\u00DAnete a un l\u00EDder en crecimiento dentro del emocionante mundo de la reventa de moda! Trabaja en un lugar incre\u00EDble que ofrece tiempo completo, horarios fijos, pago semanal, horas extra y oportunidades de ascenso. \u00BFSoy un buen candidato para ThredUp? De pie y en movimiento: Estar\u00E1s de pie durante todo tu turno mientras inspeccionas, cuelgas, doblas y fotograf\u00EDas ropa de segunda mano. El puesto incluye agacharse, levantar hasta 30 lbs, y empujar o jalar percheros que pesan hasta 150 lbs. Es un buen ejercicio, del tipo bueno. Ad\u00E1ptate al cambio: Nuestros procesos siempre est\u00E1n mejorando, as\u00ED que ser flexible y estar abierto/a al cambio es importante. Si te gusta la variedad, te sentir\u00E1s como en casa. Pantallas y deslizamientos: Este no es un trabajo de oficina t\u00EDpico, pero usar\u00E1s tabletas, esc\u00E1neres, aplicaciones y otras herramientas tecnol\u00F3gicas cotidianas. Si puedes deslizar, tocar y hacer clic con confianza, est\u00E1s en buena forma. El equipo primero: Trabajar\u00E1s de cerca con tu equipo en un entorno de ritmo acelerado, similar a un ambiente de tienda minorista o almac\u00E9n. Llegar a tiempo, colaborar y trabajar bien con tu equipo es esencial para que todo funcione sin problemas. R\u00E1pido, enfocado y positivo: Mantienes una actitud positiva, incluso en los d\u00EDas m\u00E1s ocupados. Te mueves con rapidez y precisi\u00F3n, prestas atenci\u00F3n a los detalles y te enorgulleces de asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares de calidad. \u00BFQu\u00E9 debo esperar en el trabajo? La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol. Sin montacargas. Sin cascos. Sin botas de punta de acero. Este no es tu t\u00EDpico trabajo de almac\u00E9n. Turnos con m\u00FAsica de fondo. La m\u00FAsica suena mientras trabajas, y el ritmo mantiene todo en movimiento. Es un ambiente animado y enfocado donde el equipo aporta la energ\u00EDa. \u00BFC\u00F3digo de vestimenta? Comodidad casual. Usa lo que te ayude a sentirte listo/a para trabajar. Los pantalones y las camisetas son perfectos. Solo aseg\u00FArate de usar zapatos c\u00F3modos y cerrados de la punta por seguridad. Celebr\u00E9mos entre todos. Nos encanta celebrar el buen trabajo. Nuestro programa de reconocimiento te permite dar y recibir menciones especiales, con oportunidades de ganar divertidos art\u00EDculos promocionales de ThredUp en el camino. Crece con nosotros. No solo contratamos, formamos talento. Muchos de nuestros l\u00EDderes comenzaron en puestos como este y est\u00E1n aqu\u00ED para ayudarte a crecer tambi\u00E9n. Calidad y Etiquetado \u2013 Guardianes de Nuestro Closet. \u00BFTienes buen ojo para los detalles que otros pasan por alto? \u00DAnete a nuestro equipo de Calidad y Etiquetado para asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares antes de publicarse. Inspeccionar\u00E1n la ropa para identificar talla, marca, material, g\u00E9nero y categor\u00EDa, creando una \"biograf\u00EDa\" de moda completa para cada prenda. Con capacitaci\u00F3n pr\u00E1ctica, aprender\u00E1s a etiquetar y revisar art\u00EDculos con precisi\u00F3n para que los compradores sepan exactamente qu\u00E9 esperar y les encante lo que llega a su puerta. Estudio \u2013 Fotografiando Nuestro Closet. \u00BFTe encanta la moda y el estilismo? \u00A1Nuestros estilistas de estudio le dan vida a nuestra ropa! Vestir\u00E1s art\u00EDculos en maniqu\u00EDes para mostrar c\u00F3mo se deben usar, y luego tomar\u00E1s fotos usando nuestra aplicaci\u00F3n. Todo se trata de crear una imagen limpia y consistente que ayude a los compradores a sentirse seguros en sus elecciones. Si disfrutas ser creativo/a, trabajar con ropa y contribuir a una excelente experiencia de compra en l\u00EDnea, \u00A1esta es tu pasarela! Bien, tienes mi atenci\u00F3n. \u00BFQu\u00E9 gano yo? \u00A1Haz que cada viernes sea un por fin es viernes! Recibe tu pago cada viernes. Pago inicial: 18.50/hora para el turno de fin de semana(WKND)($17 base + $1.50 de diferencial). El pago se basa en el turno trabajado y los diferenciales de turno pueden cambiar. La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol. Enc\u00E1rgate de lo tuyo y trabaja horas extra opcionales cuando se ofrezcan seg\u00FAn las necesidades del negocio. \u00A1La decisi\u00F3n es tuya! Desde el d\u00EDa 1: Te tenemos cubierto/a. ThredUp ofrece planes de seguro m\u00E9dico, dental, de visi\u00F3n y para mascotas, art\u00EDculos promocionales de ThredUp para mostrar que eres parte de nuestro equipo, adem\u00E1s de otras cosas muy divertidas (programas de asistencia al empleado, incre\u00EDbles programas de descuentos y m\u00E1s), \u00A1todo vigente desde tu primer d\u00EDa! Valoramos tu equilibrio entre el trabajo y la vida personal. Tenemos varias formas en las que puedes pasar tiempo con amigos y familiares en los d\u00EDas que m\u00E1s te importan. Desde el d\u00EDa 1, comenzar\u00E1s a acumular tiempo libre pagado, d\u00EDas festivos de tu elecci\u00F3n (\u00A1porque reconocemos y celebramos la diversidad!), y para completarlo, \u00A1ofrecemos tiempo libre PAGADO por tu aniversario en ThredUp! \u00BFTe gusta una buena oferta? As\u00ED es, tenemos un descuento para empleados sobre nuestros art\u00EDculos, que ya tienen muy buen precio. Este puesto no es elegible para patrocinio de visa. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","jobDeletedOn":"2026-09-05T21:33:30.673Z","ml_Description":"\u00BFSoy un buen candidato para ThredUp? Es un buen ejercicio, del tipo bueno. Si te gusta la variedad, te sentir\u00E1s como en casa. Si puedes deslizar, tocar y hacer clic con confianza, est\u00E1s en buena forma. El equipo primero: Trabajar\u00E1s de cerca con tu equipo en un entorno de ritmo acelerado, similar a un ambiente de tienda minorista o almac\u00E9n. Llegar a tiempo, colaborar y trabajar bien con tu equipo es esencial para que todo funcione sin problemas. Te mueves con rapidez y precisi\u00F3n, prestas atenci\u00F3n a los detalles y te enorgulleces de asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares de calidad. \u00BFQu\u00E9 debo esperar en el trabajo? Usa lo que te ayude a sentirte listo/a para trabajar. \u00BFTienes buen ojo para los detalles que otros pasan por alto? \u00DAnete a nuestro equipo de Calidad y Etiquetado para asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares antes de publicarse. Inspeccionar\u00E1n la ropa para identificar talla, marca, material, g\u00E9nero y categor\u00EDa, creando una \"biograf\u00EDa\" de moda completa para cada prenda. Con capacitaci\u00F3n pr\u00E1ctica, aprender\u00E1s a etiquetar y revisar art\u00EDculos con precisi\u00F3n para que los compradores sepan exactamente qu\u00E9 esperar y les encante lo que llega a su puerta. Enc\u00E1rgate de lo tuyo y trabaja horas extra opcionales cuando se ofrezcan seg\u00FAn las necesidades del negocio. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1601","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Jessica Novak)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TMS","stateCountry":"Arizona, United States of America","jobId":"1601","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","jobReopenedOn":"2026-09-08T18:50:16.043Z","profileId":"4002.TMS","jobUpdated":"2026-10-08T18:36:45.264Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Miembro del Equipo de Procesamiento de Ropa - Fin de Semana (Espa\u00F1ol)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><div></div><div><div><div><div><div><div><div><div><div><b><i>Haz clic en el bot\u00F3n para aprender c\u00F3mo cambiar la configuraci\u00F3n de idioma en tu dispositivo m\u00F3vil o navegador web: </i>https://careers.thredup.com/us/en/Device-Translation-Instructions </b><p><br /><u><b><span>Sobre ThredUp</span></b></u></p><p><b><span>\u00A1\u00DAnete a un l\u00EDder en crecimiento dentro del emocionante mundo de la reventa de moda! Trabaja en un lugar incre\u00EDble que ofrece tiempo completo, horarios fijos, pago semanal, horas extra y oportunidades de ascenso.</span></b></p><p><b><span>\u00BFSoy un buen candidato para ThredUp?</span></b></p><ul><li><p><b><span>De pie y en movimiento: Estar\u00E1s de pie durante todo tu turno mientras inspeccionas, cuelgas, doblas y fotograf\u00EDas ropa de segunda mano. El puesto incluye agacharse, levantar hasta 30 lbs, y empujar o jalar percheros que pesan hasta 150 lbs. Es un buen ejercicio, del tipo bueno.</span></b></p></li><li><p><b><span>Ad\u00E1ptate al cambio: Nuestros procesos siempre est\u00E1n mejorando, as\u00ED que ser flexible y estar abierto/a al cambio es importante. Si te gusta la variedad, te sentir\u00E1s como en casa.</span></b></p></li><li><p><b><span>Pantallas y deslizamientos: Este no es un trabajo de oficina t\u00EDpico, pero usar\u00E1s tabletas, esc\u00E1neres, aplicaciones y otras herramientas tecnol\u00F3gicas cotidianas. Si puedes deslizar, tocar y hacer clic con confianza, est\u00E1s en buena forma.</span></b></p></li><li><p><b><span>El equipo primero: Trabajar\u00E1s de cerca con tu equipo en un entorno de ritmo acelerado, similar a un ambiente de tienda minorista o almac\u00E9n. Llegar a tiempo, colaborar y trabajar bien con tu equipo es esencial para que todo funcione sin problemas.</span></b></p></li><li><p><b><span>R\u00E1pido, enfocado y positivo: Mantienes una actitud positiva, incluso en los d\u00EDas m\u00E1s ocupados. Te mueves con rapidez y precisi\u00F3n, prestas atenci\u00F3n a los detalles y te enorgulleces de asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares de calidad.</span></b><br />\u00A0</p></li></ul><p><u><b><span>\u00BFQu\u00E9 debo esperar en el trabajo?</span></b></u></p><ul><li><p><b><span>La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol.</span></b></p></li><li><p><b><span>Sin montacargas. Sin cascos. Sin botas de punta de acero. Este no es tu t\u00EDpico trabajo de almac\u00E9n.</span></b></p></li><li><p><b><span>Turnos con m\u00FAsica de fondo. La m\u00FAsica suena mientras trabajas, y el ritmo mantiene todo en movimiento. Es un ambiente animado y enfocado donde el equipo aporta la energ\u00EDa.</span></b></p></li><li><p><b><span>\u00BFC\u00F3digo de vestimenta? Comodidad casual. Usa lo que te ayude a sentirte listo/a para trabajar. Los pantalones y las camisetas son perfectos. Solo aseg\u00FArate de usar zapatos c\u00F3modos y cerrados de la punta por seguridad.</span></b></p></li><li><p><b><span>Celebr\u00E9mos entre todos. Nos encanta celebrar el buen trabajo. Nuestro programa de reconocimiento te permite dar y recibir menciones especiales, con oportunidades de ganar divertidos art\u00EDculos promocionales de ThredUp en el camino.</span></b></p></li><li><p><b><span>Crece con nosotros. No solo contratamos, formamos talento. Muchos de nuestros l\u00EDderes comenzaron en puestos como este y est\u00E1n aqu\u00ED para ayudarte a crecer tambi\u00E9n.</span></b><br />\u00A0</p></li></ul><p><b><u><span>Calidad y Etiquetado \u2013 Guardianes de Nuestro Closet</span></u><br /><span>\u00BFTienes buen ojo para los detalles que otros pasan por alto? \u00DAnete a nuestro equipo de Calidad y Etiquetado para asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares antes de publicarse. Inspeccionar\u00E1n la ropa para identificar talla, marca, material, g\u00E9nero y categor\u00EDa, creando una "biograf\u00EDa" de moda completa para cada prenda. Con capacitaci\u00F3n pr\u00E1ctica, aprender\u00E1s a etiquetar y revisar art\u00EDculos con precisi\u00F3n para que los compradores sepan exactamente qu\u00E9 esperar y les encante lo que llega a su puerta.</span></b><br />\u00A0</p><p><b><u><span>Estudio \u2013 Fotografiando Nuestro Closet</span></u><br /><span>\u00BFTe encanta la moda y el estilismo? \u00A1Nuestros estilistas de estudio le dan vida a nuestra ropa! Vestir\u00E1s art\u00EDculos en maniqu\u00EDes para mostrar c\u00F3mo se deben usar, y luego tomar\u00E1s fotos usando nuestra aplicaci\u00F3n. Todo se trata de crear una imagen limpia y consistente que ayude a los compradores a sentirse seguros en sus elecciones. Si disfrutas ser creativo/a, trabajar con ropa y contribuir a una excelente experiencia de compra en l\u00EDnea, \u00A1esta es tu pasarela!</span></b></p><p><b><span>Bien, tienes mi atenci\u00F3n. \u00BFQu\u00E9 gano yo?</span></b></p><ul><li><p><b><span>\u00A1Haz que cada viernes sea un </span><span>por fin es viernes</span><span>! Recibe tu pago cada viernes.</span></b></p></li><li><p><b><span>Pago inicial: </span><span>18.50/hora para el turno de fin de semana(WKND)(</span><span>$17 base + $1.50 de diferencial). El pago se basa en el turno trabajado y los diferenciales de turno pueden cambiar.</span></b></p></li><li><p><b><span>La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol.</span></b></p></li><li><p><b><span>Enc\u00E1rgate de lo tuyo y trabaja horas extra opcionales cuando se ofrezcan seg\u00FAn las necesidades del negocio. \u00A1La decisi\u00F3n es tuya!</span></b></p></li><li><p><b><span>Desde el d\u00EDa 1: Te tenemos cubierto/a. ThredUp ofrece planes de seguro m\u00E9dico, dental, de visi\u00F3n y para mascotas, art\u00EDculos promocionales de ThredUp para mostrar que eres parte de nuestro equipo, adem\u00E1s de otras cosas muy divertidas (programas de asistencia al empleado, incre\u00EDbles programas de descuentos y m\u00E1s), \u00A1todo vigente desde tu primer d\u00EDa!</span></b></p></li><li><p><b><span>Valoramos tu equilibrio entre el trabajo y la vida personal. Tenemos varias formas en las que puedes pasar tiempo con amigos y familiares en los d\u00EDas que m\u00E1s te importan. Desde el d\u00EDa 1, comenzar\u00E1s a acumular tiempo libre pagado, d\u00EDas festivos de tu elecci\u00F3n (\u00A1porque reconocemos y celebramos la diversidad!), y para completarlo, \u00A1ofrecemos tiempo libre PAGADO por tu aniversario en ThredUp!</span></b></p></li><li><p><b><span>\u00BFTe gusta una buena oferta? As\u00ED es, tenemos un descuento para empleados sobre nuestros art\u00EDculos, que ya tienen muy buen precio.</span></b><br />\u00A0</p></li></ul><p><b><span>Este puesto no es elegible para patrocinio de visa.</span></b></p></div></div></div></div></div></div></div></div></div><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As an Area Manager you will lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area. Your role is to collaborate with your peers to meet production goals and keep workflow humming for your shift. You manage your team by developing and supporting Leads who are actively coaching Associates on processes, procedures, quality standards, workflow, and scheduling. You will thrive in this role if you are passionate about leading and coaching your team, utilize data to plan weekly and beyond, study processes and systems to help improve and innovate, and build relationships with your team, peers, and leadership. In This Role You\u2019ll Get To. You are passionate about owning your team\u2019s performance and setting them up for success by collaborating with peers, coaching and developing Associates, and proactively communicating in all directions. You are tech-savvy and are comfortable utilizing reporting tools to analyze KPIs and using that info to improve distribution center performance. You are an excellent communicator and are well-versed in engaging, recognizing the team, establishing personal connections and demonstrating care. Partnership is key! Collaborate with your team, peers, and leadership to improve processes, increase efficiency, and target areas of opportunity. Takin\u2019 care of business to meet the day-to-day needs of the team including vacation requests, scheduling, timecards, attendance, and more. Keep things interesting by participating in special projects as needed. Help build the team UP by giving and receiving timely, constructive, and respectful feedback with team members, peers, and leadership. Flex your cross-functional skills by actively participating in the recruiting, onboarding, development, and retention of Associates. Pave the way for the team\u2019s success by demonstrating and awarding ambassadors of the thredUP values (DOTS) and culture in all interactions. Taking care of the team by creating a safe work environment and showing others how to operate safely. What We\u2019re Looking For. Our environment is upbeat! Expect to hear music and see (or perform) the occasional dance move on the way to the next station. You will thrive if you have built strong and cohesive teams and relationships with colleagues at all levels. Teamwork makes the dream work! Strong collaborator who consistently connects with peers, leaders, and other team members in order to establish an environment of trust, inclusion, and respect. 5+ years in distribution/retail experience, including at least 3 years of successful training, mentoring, coaching, and developing people you\u2019ve led. You are comfortable making complex decisions to balance the needs of the team and the business. Experience utilizing reports and KPIs to coach and develop team members. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. As an Area Manager you will lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area. Your role is to collaborate with your peers to meet production goals and keep workflow humming for your shift. You manage your team by developing and supporting Leads who are actively coaching Associates on processes, procedures, quality standards, workflow, and scheduling. You will thrive in this role if you are passionate about leading and coaching your team, utilize data to plan weekly and beyond, study processes and systems to help improve and innovate, and build relationships with your team, peers, and leadership. You are tech-savvy and are comfortable utilizing reporting tools to analyze KPIs and using that info to improve distribution center performance. You are an excellent communicator and are well-versed in engaging, recognizing the team, establishing personal connections and demonstrating care. Collaborate with your team, peers, and leadership to improve processes, increase efficiency, and target areas of opportunity. Takin\u2019 care of business to meet the day-to-day needs of the team including vacation requests, scheduling, timecards, attendance, and more. Keep things interesting by participating in special projects as needed. 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","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1623","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Operations (Greg Wicklem)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4001.M2","stateCountry":"Pennsylvania, United States of America","jobId":"1623","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4001.M2","jobUpdated":"2026-10-06T05:30:15.340Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Adrian Santana (Terminated)","titlenew":"Area Manager (PM)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span><b>How You Will Make An Impact</b></span></p><p><span>As an Area Manager you will lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area. Your role is to collaborate with your peers to meet production goals and keep workflow humming for your shift. You manage your team by developing and supporting Leads who are actively coaching Associates on processes, procedures, quality standards, workflow, and scheduling. You will thrive in this role if you are passionate about leading and coaching your team, utilize data to plan weekly and beyond, study processes and systems to help improve and innovate, and build relationships with your team, peers, and leadership. </span></p><p></p><p><span><b>In This Role You\u2019ll Get To:</b></span></p><ul><li>You are passionate about owning your team\u2019s performance and setting them up for success by collaborating with peers, coaching and developing Associates, and proactively communicating in all directions.</li><li>You are tech-savvy and are comfortable utilizing reporting tools to analyze KPIs and using that info to improve distribution center performance.\u00A0</li><li>You are an excellent communicator and are well-versed in engaging, recognizing the team, establishing personal connections and demonstrating care.</li><li>Partnership is key! Collaborate with your team, peers, and leadership to improve processes, increase efficiency, and target areas of opportunity.</li><li>Takin\u2019 care of business to meet the day-to-day needs of the team including vacation requests, scheduling, timecards, attendance, and more.\u00A0</li><li>Keep things interesting by participating in special projects as needed.\u00A0</li><li>Help build the team UP by giving and receiving timely, constructive, and respectful feedback with team members, peers, and leadership.</li><li>Flex your cross-functional skills by actively participating in the recruiting, onboarding, development, and retention of Associates.</li><li>Pave the way for the team\u2019s success by demonstrating and awarding ambassadors of the thredUP values (DOTS) and culture in all interactions.</li><li>Taking care of the team by creating a safe work environment and showing others how to operate safely.</li></ul><p></p><p><span><b>What We\u2019re Looking For: </b></span></p><p></p><ul><li>Our environment is upbeat! Expect to hear music and see (or perform) the occasional dance move on the way to the next station. You will thrive if you have built strong and cohesive teams and relationships with colleagues at all levels.\u00A0\u00A0</li><li>Teamwork makes the dream work! Strong collaborator who consistently connects with peers, leaders, and other team members in order to establish an environment of trust, inclusion, and respect.\u00A0</li><li>5+ years in distribution/retail experience, including at least 3 years of successful training, mentoring, coaching, and developing people you\u2019ve led.\u00A0</li><li>You are comfortable making complex decisions to balance the needs of the team and the business.\u00A0\u00A0</li><li>Experience utilizing reports and KPIs to coach and develop team members.</li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Reporting to the Director of Engineering, you\u2019ll lead cross-team initiatives and partner with stakeholders to ensure our systems are scalable, cost-effective, and secure. This is an infrastructure-first role for an engineer who is equally comfortable owning production AWS Aurora (MySQL, PostgreSQL). You\u2019ll spend most of your time on cloud-native infrastructure, orchestration, and automation, while serving as the team\u2019s go-to person for database operations, performance tuning, and safe schema evolution. You will play a key role in defining our technical direction and ensuring our platform enables the rapid growth of our marketplace. Lead or significantly contribute to medium-to-large infrastructure projects crossing multiple engineering teams. Serve as a domain expert in cloud infrastructure, orchestration, observability, and platform automation, and as the team\u2019s primary owner of database reliability and performance. Ensure ThredUP\u2019s infrastructure evolves to support scale, resilience, and developer productivity. Technical Execution. Architect and implement highly available, secure, and cost-efficient cloud infrastructure using AWS, Kubernetes (EKS), and Terraform. Drive improvements in CI/CD, observability, networking, and security across the platform. Provide high-quality, impactful technical contributions across infrastructure projects, setting engineering standards. Participate in and lead design reviews, providing constructive feedback and driving engineering excellence. Database Engineering. Operate, monitor, and tune AWS Aurora and RDS clusters (MySQL and PostgreSQL), including parameter groups, maintenance, minor/major upgrades, and point-in-time restores. Own HA and replication behavior: respond to failovers, work with cluster vs. instance endpoints, and run the checks required before promoting a reader to writer. Triage and resolve CPU/IO/locking/replication incidents; analyze slow query logs and EXPLAIN/EXPLAIN ANALYZE plans to produce immediate mitigations and long-term fixes. Plan and execute zero-downtime schema changes with safe rollback paths (online DDL, gh-ost / pt-online-schema-change, pg_repack, logical replication, trigger-based backfills). Partner with application teams to remove N+1 queries, tune indexes, and rewrite inefficient predicates; design partitioning and retention for high-write tables. Design, execute, and regularly validate backup and disaster-recovery procedures. Act as an expert in infrastructure design, performance, and operations across multiple systems and services. Promote shared ownership of infrastructure by driving documentation, tooling, and process improvements. Monitor and optimize system performance, ensuring reliability while protecting teams from burnout. Leadership & Collaboration. Build relationships with engineering teams, product managers, and cross-functional partners to ensure infrastructure supports company goals. Contribute to defining strategic technical direction, setting infrastructure roadmaps, and guiding prioritization. Advocate for best practices in reliability, security, and cost management. Ensure knowledge is shared within the team, reducing single points of failure. 6+ years of relevant industry experience with a Bachelor\u2019s degree in Computer Science, Engineering, or related field (or equivalent experience). Hands-on experience operating MySQL and PostgreSQL in production (Aurora/RDS preferred), including indexing strategies, transactions, locking/MVCC, and performance tuning. Demonstrated experience performing zero-downtime schema changes with safe rollbacks. Proven track record of designing and scaling infrastructure for distributed, service-oriented architectures. Expertise in AWS (EKS, RDS, IAM, cost optimization). Proficiency with Kubernetes and Terraform. Experience with CI/CD pipelines and practices (e.g., Jenkins, GitHub Actions, or ArgoCD \u2013 one or more). Experience with observability and monitoring tooling (Datadog, CloudWatch, or similar), including slow query and error log analysis. Ability to diagnose connectivity issues affecting database access (security groups, VPC routes/TGW, VPN, DNS). Scripting and automation skills (Python, Bash, or similar). Excellent communication and collaboration skills. Experience with Teleport (or similar DB proxying) and IAM DB authentication. Experience tuning Postgres autovacuum and designing partition-based retention policies. Terraform/Terragrunt module design for RDS/Aurora clusters and snapshot restores. Familiarity with service mesh (Istio) and edge/WAF tooling (Cloudflare). Familiarity with data infrastructure (Airflow, Databricks) and messaging/streaming systems (RabbitMQ, Kafka, DynamoDB, MongoDB). Knowledge of network security, vulnerability management, and incident response best practices. Experience with Rollbar or centralized logging pipelines. Experience in fintech, testing automation, and/or compliance-heavy environments (GDPR, SOC2). Prior leadership in scaling platforms for e-commerce or high-growth startups. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Remote","country":"Poland","postalCode":"00-001","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1546","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Systems Development","externalTracking":false,"SupervisoryOrg":"Engineering (Oleksii Asiutin)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Non-Employee","secondaryInternalQuestionnaireId":"","JobProfile":"2002.P4","stateCountry":"Poland","jobId":"1546","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2002.P4","jobUpdated":"2026-07-09T06:14:35.454Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Igor Podolsky (Terminated)","titlenew":"Senior Engineer, Infrastructure","primaryLocaleCategory":"Engineering","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact:</b><br />As a Senior Engineer, Infrastructure, you will design, build, and evolve the core infrastructure that powers ThredUP, with a particular focus on the reliability, performance, and operability of our database estate. Reporting to the Director of Engineering, you\u2019ll lead cross-team initiatives and partner with stakeholders to ensure our systems are scalable, cost-effective, and secure.</p><p></p><p>This is an infrastructure-first role for an engineer who is equally comfortable owning production AWS Aurora (MySQL, PostgreSQL). You\u2019ll spend most of your time on cloud-native infrastructure, orchestration, and automation, while serving as the team\u2019s go-to person for database operations, performance tuning, and safe schema evolution. You will play a key role in defining our technical direction and ensuring our platform enables the rapid growth of our marketplace.</p><p></p><p><b>In This Role You'll Get To:</b><br />Scope & Impact</p><ul><li><p>Lead or significantly contribute to medium-to-large infrastructure projects crossing multiple engineering teams.</p></li><li><p>Serve as a domain expert in cloud infrastructure, orchestration, observability, and platform automation, and as the team\u2019s primary owner of database reliability and performance.</p></li><li><p>Ensure ThredUP\u2019s infrastructure evolves to support scale, resilience, and developer productivity.</p></li></ul><p></p><p>Technical Execution</p><ul><li><p>Architect and implement highly available, secure, and cost-efficient cloud infrastructure using AWS, Kubernetes (EKS), and Terraform.</p></li><li><p>Drive improvements in CI/CD, observability, networking, and security across the platform.</p></li><li><p>Provide high-quality, impactful technical contributions across infrastructure projects, setting engineering standards.</p></li><li><p>Participate in and lead design reviews, providing constructive feedback and driving engineering excellence.</p></li></ul><p></p><p>Database Engineering</p><ul><li><p>Operate, monitor, and tune AWS Aurora and RDS clusters (MySQL and PostgreSQL), including parameter groups, maintenance, minor/major upgrades, and point-in-time restores.</p></li><li><p>Own HA and replication behavior: respond to failovers, work with cluster vs. instance endpoints, and run the checks required before promoting a reader to writer.</p></li><li><p>Triage and resolve CPU/IO/locking/replication incidents; analyze slow query logs and EXPLAIN/EXPLAIN ANALYZE plans to produce immediate mitigations and long-term fixes.</p></li><li><p>Plan and execute zero-downtime schema changes with safe rollback paths (online DDL, gh-ost / pt-online-schema-change, pg_repack, logical replication, trigger-based backfills).</p></li><li><p>Partner with application teams to remove N+1 queries, tune indexes, and rewrite inefficient predicates; design partitioning and retention for high-write tables.</p></li><li><p>Design, execute, and regularly validate backup and disaster-recovery procedures.</p></li></ul><p></p><p>Ownership</p><ul><li><p>Act as an expert in infrastructure design, performance, and operations across multiple systems and services.</p></li><li><p>Promote shared ownership of infrastructure by driving documentation, tooling, and process improvements.</p></li><li><p>Monitor and optimize system performance, ensuring reliability while protecting teams from burnout.</p></li></ul><p></p><p>Leadership & Collaboration</p><ul><li><p>Build relationships with engineering teams, product managers, and cross-functional partners to ensure infrastructure supports company goals.</p></li><li><p>Contribute to defining strategic technical direction, setting infrastructure roadmaps, and guiding prioritization.</p></li><li><p>Advocate for best practices in reliability, security, and cost management.</p></li><li><p>Ensure knowledge is shared within the team, reducing single points of failure.</p></li></ul><p></p><p><b>What we are looking for:</b></p><ul><li><p>6+ years of relevant industry experience with a Bachelor\u2019s degree in Computer Science, Engineering, or related field (or equivalent experience).</p></li><li><p>Hands-on experience operating MySQL and PostgreSQL in production (Aurora/RDS preferred), including indexing strategies, transactions, locking/MVCC, and performance tuning.</p></li><li><p>Demonstrated experience performing zero-downtime schema changes with safe rollbacks.</p></li><li><p>Proven track record of designing and scaling infrastructure for distributed, service-oriented architectures.</p></li><li><p>Expertise in AWS (EKS, RDS, IAM, cost optimization).</p></li><li><p>Proficiency with Kubernetes and Terraform.</p></li><li><p>Experience with CI/CD pipelines and practices (e.g., Jenkins, GitHub Actions, or ArgoCD \u2013 one or more).</p></li><li><p>Experience with observability and monitoring tooling (Datadog, CloudWatch, or similar), including slow query and error log analysis.</p></li><li><p>Ability to diagnose connectivity issues affecting database access (security groups, VPC routes/TGW, VPN, DNS).</p></li><li><p>Scripting and automation skills (Python, Bash, or similar).</p></li><li><p>Excellent communication and collaboration skills.</p></li></ul><p></p><p><b>Additional skills that are a plus:</b></p><ul><li><p>Experience with Teleport (or similar DB proxying) and IAM DB authentication.</p></li><li><p>Experience tuning Postgres autovacuum and designing partition-based retention policies.</p></li><li><p>Terraform/Terragrunt module design for RDS/Aurora clusters and snapshot restores.</p></li><li><p>Familiarity with service mesh (Istio) and edge/WAF tooling (Cloudflare).</p></li><li><p>Familiarity with data infrastructure (Airflow, Databricks) and messaging/streaming systems (RabbitMQ, Kafka, DynamoDB, MongoDB).</p></li><li><p>Knowledge of network security, vulnerability management, and incident response best practices.</p></li><li><p>Experience with Rollbar or centralized logging pipelines.</p></li><li><p>Experience in fintech, testing automation, and/or compliance-heavy environments (GDPR, SOC2).</p></li><li><p>Prior leadership in scaling platforms for e-commerce or high-growth startups.</p></li></ul><p></p><p><b>What We Offer</b></p><ul><li><p><span><span>Monthly allowance for insurance/education ($200 gross).</span></span></p></li><li><p><span><span>50% paid sabbatical after 3 year anniversary.</span></span></p></li><li><p><span><span>Paid parental leave for new mothers and fathers.</span></span></p></li><li><p><span><span>IT Kit.</span></span></p></li></ul><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Remote, 00-001","locale":"en_US","title":"Senior Engineer, Infrastructure","jobSeqNo":"THRTHRUS1546EXTERNALENUS","postedDate":"2026-07-08T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-06-30T00:00:00.000Z","2026-07-08T00:00:00.000Z"],"ml_highlight":"Join our team as a Senior Engineer, Infrastructure to design, build, and evolve the core infrastructure powering ThredUp. Lead cross-team initiatives, ensure system reliability and performance, and act as the primary database operations expert. Ideal for experienced engineers with strong AWS, Kubernetes, and database expertise.","dateCreated":"2026-06-30T17:44:26.700+0000","hiringFirstName":"","primaryLocation":"Remote
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