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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our weekend shift, and it\u2019s a chance to help build a new business line from the start. In This Role You\u2019ll Get To. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Comfortable and focused through 3-hour live shows, with sustained attention the whole time. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Strong attention to detail when reserving, staging, and tracking items. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Able to work in ambiguity and adapt as we build a new program and the process evolves. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Schedule. Full-time, on-site at ThredUp\u2019s distribution center in the Atlanta area (Suwanee, GA). Weekend shift: covering shows on Friday, Saturday, and Sunday. Shows scheduled around peak viewer traffic, so a rotating schedule is required. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. What We\u2019re Looking For. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1720","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC148","stateCountry":"Georgia, United States of America","jobId":"1720","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC148","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Production Assistant, Live Selling (WKND Shift)","primaryLocaleCategory":"Marketing","description":"<p><b><b>About ThredUp</b></b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><br /><p><span style=\"color:#000000\"><b>The Role</b></span></p><p><span style=\"color:#000000\">ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our weekend shift, and it\u2019s a chance to help build a new business line from the start.</span></p><br /><p><span style=\"color:#000000\"><b>In This Role You\u2019ll Get To</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Prep the live studio before the first show and reset it between shows so every show starts clean and on time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the auctions during each live show, keeping bidding moving and the pace on track</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Monitor the chat throughout the show, answer viewer questions, and flag requests to the host</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Notify the DC team after every show so items are ready for reinduction</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run</span></li></ul><br /><p><span style=\"color:#000000\"><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable and focused through 3-hour live shows, with sustained attention the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong attention to detail when reserving, staging, and tracking items</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace\u00A0</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to work in ambiguity and adapt as we build a new program and the process evolves</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">An interest in fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Demonstrated ability in keeping business, team and customer information confidential</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Role models independent judgment and operates with minimal supervision</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs</span></li></ul><br /><p><span style=\"color:#000000\"><b>Schedule</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Full-time, on-site at ThredUp\u2019s distribution center in the Atlanta area (Suwanee, GA)</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Weekend shift: covering shows on Friday, Saturday, and Sunday</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Shows scheduled around peak viewer traffic, so a rotating schedule is required</span></li></ul><br /><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We 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Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. 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- Full-time
About the position
We're sorry… the job you are trying to apply for has been filled.
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About the company
Inspiring the world to think secondhand first. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our pro…
Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
Similar job titles
- Live Selling Coordinator
- Production Associate
- Studio Operations Assistant
- Show Logistics Specialist
- Auction Operations Coordinator
- Inventory Scheduling Assistant
- Broadcast Production Assistant
- Studio Setup Coordinator
- Live Event Assistant
- Show Support Specialist
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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a Senior Automation Engineer to lead large-scale automation and process improvement programs. As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX. In This Role You\u2019ll Get To. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. What We\u2019re Looking For. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Relocation assistance available for eligible candidates. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"As a Senior Automation Engineer at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network. Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution. Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions. Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment. Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes. Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives. Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects. Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision. Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps. Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results. Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives. Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred. 6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience. Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work. Proven track record leading large-scale automation, material handling, and operational improvement programs. Ability to connect engineering solutions with business strategy and financial outcomes. Skilled in vendor selection, contract negotiation, and long-term vendor relationship management. Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency. Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges. Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement. Comfortable in a hands-on environment (walking, standing, bending, light lifting). Ability to travel up to 25% or more, depending on business needs. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1454","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Industrial Engineering","externalTracking":false,"SupervisoryOrg":"Automation Engineering (Cat Soares)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2206.P4","stateCountry":"Texas, United States of America","jobId":"1454","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2206.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Automation Engineer","primaryLocaleCategory":"Operations Innovation","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact</b></p><p><span>At ThredUp, we are at the forefront of processing unique secondhand clothing at unparalleled volumes and are seeking a </span>Senior Automation Engineer <span>to lead large-scale automation and process improvement programs.</span></p><p></p><p><span>As a </span>Senior Automation Engineer<span> at ThredUp, you will drive cross-functional initiatives that optimize system performance and operational design. In this hands-on leadership role, you\u2019ll set technical direction, mentor other engineers, and work closely with vendors and internal stakeholders to deliver scalable solutions that improve efficiency, throughput, and reliability across our fulfillment network.</span></p><p></p><p><span>This role offers the opportunity to visit ThredUp facilities in Pennsylvania, Arizona, Georgia, Texas, and Oakland, and to attend supplier sites and trade shows. The position is based on-site in Lancaster, TX.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Lead large-scale, complex automation and process improvement programs across ThredUp\u2019s distribution network, from concept through execution.</span></p></li><li><p><span>Apply advanced industrial engineering expertise to evaluate diverse operational challenges and develop innovative, scalable solutions.</span></p></li><li><p><span>Own program management responsibilities including budget oversight, resource planning, vendor partnerships, and cross-functional alignment.</span></p></li><li><p><span>Anticipate risks and proactively establish processes, standards, and guardrails to ensure successful execution and sustainable outcomes.</span></p></li><li><p><span>Collaborate with leaders across Operations, Maintenance, Software, Supply Chain, and Finance to align engineering priorities with business objectives.</span></p></li><li><p><span>Influence and guide the development of department-level policies, standards, and best practices that support consistent execution of engineering projects across assigned sites, and projects.\u00A0</span></p></li><li><p><span>Represent the Automation and Industrial Engineering function in senior-level discussions, presenting recommendations that balance urgency with long-term vision.</span></p></li><li><p><span>Mentor, coach, and provide technical leadership to junior and mid-level engineers, within the Ops Innovation department, building team capability and addressing knowledge gaps.</span></p></li><li><p><span>Drive a culture of innovation by encouraging new ideas, soliciting input, and setting ambitious goals for project impact and results.</span></p></li><li><p><span>Act as a subject-matter expert, frequently advising stakeholders on complex matters and providing creative solutions that advance company objectives.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Bachelor\u2019s degree in Industrial, Mechanical, Manufacturing, or related Engineering field preferred.</span></p></li><li><p><span>6-8 years of related experience with a Bachelor\u2019s degree; or 6 years with a Master\u2019s degree; or 3 years with a PhD; or equivalent work experience.</span></p></li><li><p><span>Advanced expertise in industrial engineering methodologies, including simulation modeling, network optimization, advanced statistical analysis as applied within the Ops Innovation scope of work.</span></p></li><li><p><span>Proven track record leading large-scale automation, material handling, and operational improvement programs.</span></p></li><li><p><span>Ability to connect engineering solutions with business strategy and financial outcomes.</span></p></li><li><p><span>Skilled in vendor selection, contract negotiation, and long-term vendor relationship management.</span></p></li><li><p><span>Experience establishing department level policies, standards, best practices and cross-functional frameworks that help improve project execution and consistency.</span></p></li><li><p><span>Strong ability to anticipate risks, prevent escalations, and guide project team through complex technical and project related challenges.</span></p></li><li><p><span>Trusted advisor and adaptable communicator who influences stakeholders connected to department initiatives, inspires accountability, encourages innovation, and uses learnings to drive continuous improvement.</span></p></li><li><p><span>Comfortable in a hands-on environment (walking, standing, bending, light lifting).</span></p></li><li><p><span>Ability to travel up to 25% or more, depending on business needs.</span></p></li><li><p><span>If you don\u2019t like spending your days in a cubicle, this is the perfect position for you. As part of the Automation Team you will be expected to work in dynamic environments, bend down, reach overhead, lift/carry up to 30lbs and push/pull up to 150lbs</span></p></li></ul><p></p><p><b>Relocation assistance available for eligible candidates</b></p><p></p><p style=\"text-align:left\">This role is not eligible for visa sponsorship.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>What We Offer:</b></p><ul><li><p style=\"text-align:left\"><span>4-day work week, with Fridays off</span></p></li><li><p style=\"text-align:left\"><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p style=\"text-align:left\"><span>Competitive salary (we leverage market data)</span></p></li><li><p style=\"text-align:left\"><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p style=\"text-align:left\"><span>Employee stock purchase plan</span></p></li><li><p style=\"text-align:left\"><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p style=\"text-align:left\"><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p style=\"text-align:left\"><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p style=\"text-align:left\"><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p style=\"text-align:left\"><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p style=\"text-align:left\"><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i><span class=\"WHY2\">disabilitysupport@ThredUp.com</span></i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Senior Automation Engineer","jobSeqNo":"THRTHRUS1454EXTERNALENUS","postedDate":"2026-08-10T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are looking for a Senior Automation Engineer to lead large-scale automation and process improvement programs at ThredUp. Drive cross-functional initiatives to optimize system performance and operational design. Ideal for experienced professionals with advanced industrial engineering expertise and a strong background in automation and operational excellence.","dateCreated":"2026-05-06T03:33:46.546+0000","hiringFirstName":"","primaryLocation":"3800 N. I-35E
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You\u2019ll be the face of ThredUp\u2019s Whatnot live shows, selling secondhand fashion and representing the ThredUp brand on camera from inside our distribution center, surrounded by real inventory. You\u2019ll pull pieces, bring their stories to life, and turn viewers into buyers in real time. This isn\u2019t a script you read. It\u2019s an entertaining, interactive show where customers can discover and shop ThredUp\u2019s unique inventory. In This Role You'll Get To. Host live shows on Whatnot and other live selling platforms, sourced and selected directly by ThredUp. Pull and prepare pieces before each show; know the brand, size, condition, and price before the live show. Show each piece clearly: fabric, fit, flaws, styling ideas. Run the pace of the show; keep energy up, keep product moving, keep viewers watching. Answer viewer questions in real time and respond to chat throughout the stream. Track what sells and flag trends back to the product and merchandising teams; what moved fast, what didn't, what viewers asked for. What We're Looking For. Comfortable on camera for 2+ hour shifts, sustained energy the whole time. Preference for background in content creation or performance (live selling on Whatnot, strong on-camera performer with or theater, dance, improv/comedy, or similar performance based environments ). Interest in and passion for fashion, secondhand, and sustainability. Real product knowledge in fashion: brands, fabrics, fit, how to spot quality secondhand pieces. Quick on your feet: you can handle questions, respond to comments, and keep a show moving. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. Experience with technology, AI workflows, and data analysis. Compensation. Compensation will consist of an hourly rate, plus a 2% commission on the net sales of items sold during live shows. For example, if a 2-hour live show drives $5,000 in sales, the host earns 2% commission ($100 or an extra $50 per hour). Performance-based schedule growth: more shows and higher commissions slots as you ramp. Schedule. Able to commute to ThredUp\u2019s Suwanee, GA distribution center. Flexible shift structure: shows are scheduled based on peak viewer traffic, with morning, midday, evening, and weekend start times available. Expect 2-3 shows per week to start, with more added as we ramp the program. This role is structured as an independent contractor engagement with ThredUp Inc. and is not an employee position. The contractor will be responsible for managing their own taxes, insurance, and other obligations associated with independent contractor status. Independent contractors are not eligible for ThredUp employee benefits. What We Offer. At ThredUp, we value infinite learning. We also believe that each person should help drive the business. As a member of the thredUP team, you\u2019ll be encouraged to speakUP, think big, ask questions and seek the truth, and help influence outcomes for our business and customers. You\u2019ll have the opportunity to work with passionate and supportive team members who encourage new ideas, feedback and collaboration. We have a talented leadership team that encourages transparency and they will support you in maximizing your experience and impact. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. 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Preference for background in content creation or performance (live selling on Whatnot, strong on-camera performer with or theater, dance, improv/comedy, or similar performance based environments ). Interest in and passion for fashion, secondhand, and sustainability. Experience with technology, AI workflows, and data analysis. You\u2019ll have the opportunity to work with passionate and supportive team members who encourage new ideas, feedback and collaboration. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Show each piece clearly: fabric, fit, flaws, styling ideas. Answer viewer questions in real time and respond to chat throughout the stream. Real product knowledge in fashion: brands, fabrics, fit, how to spot quality secondhand pieces. Quick on your feet: you can handle questions, respond to comments, and keep a show moving. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1691","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Consultant","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Independent Contractor","secondaryInternalQuestionnaireId":"","JobProfile":"1902.M1","stateCountry":"Georgia, United States of America","jobId":"1691","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"1902.M1","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"","ReplacementFor":"","titlenew":"Live Seller / Host","primaryLocaleCategory":"Consultants & Contractors","description":"<br /><p style=\"color:!important\"><b><span style=\"font-size:inherit\">The Role</span></b></p><p style=\"color:!important\">You\u2019ll be the face of ThredUp\u2019s Whatnot live shows, selling secondhand fashion and representing the ThredUp brand on camera from inside our distribution center, surrounded by real inventory. You\u2019ll pull pieces, bring their stories to life, and turn viewers into buyers in real time. This isn\u2019t a script you read. It\u2019s an entertaining, interactive show where customers can discover and shop ThredUp\u2019s unique inventory.</p><br /><p style=\"color:!important\"><b><span style=\"font-size:inherit\">In This Role You'll Get To</span></b></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Host live shows on Whatnot and other live selling platforms, sourced and selected\u00A0directly by ThredUp.</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Pull and prepare pieces before each show;\u00A0know the brand, size, condition, and price before the live show.</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Show each piece clearly: fabric, fit, flaws, styling ideas.</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the pace of the show; keep energy up, keep product moving, keep viewers watching.</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Answer viewer questions in real time and respond to chat throughout the stream.</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sells and flag trends back to the product and merchandising teams; what moved fast, what didn't, what viewers asked for.</span></li></ul><h2 style=\"color:!important\"></h2><p style=\"color:!important\"><b><span style=\"font-size:inherit\">What We're Looking For</span></b></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable on camera for 2+ hour shifts, sustained energy the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Preference for background in content creation or performance (live selling on Whatnot, strong on-camera performer with or theater, dance, improv/comedy, or similar performance based environments )</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Interest in and passion for fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Real product knowledge in fashion: brands, fabrics, fit, how to spot quality secondhand pieces</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can handle questions, respond to comments, and keep a show moving</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience with technology, AI workflows, and data analysis</span></li></ul><h2 style=\"color:!important\"></h2><p style=\"color:!important\"><b><span style=\"font-size:inherit\">Compensation</span></b></p><ul><li>Compensation will consist of an hourly rate, plus a 2% commission on the net sales of items sold during live shows. For example, if a 2-hour live show drives $5,000 in sales, the host earns 2% commission ($100 or an extra $50 per hour).</li><li><span style=\"font-size:inherit\">Performance-based schedule growth: more shows and higher commissions slots as you ramp</span></li></ul><br /><p style=\"color:!important\"><b><span style=\"font-size:inherit\">Schedule</span></b></p><ul><li><span style=\"font-size:inherit\">Able to commute to ThredUp\u2019s Suwanee, GA distribution center</span></li><li><span style=\"font-size:inherit\">Flexible shift structure: shows are scheduled based on peak viewer traffic, with morning, midday, evening, and weekend start times available</span></li><li><span style=\"font-size:inherit\">Expect 2-3 shows per week to start, with more added as we ramp the program</span></li></ul><br /><p style=\"color:!important\"><i><span style=\"font-size:inherit\">This role is structured as an independent contractor engagement with ThredUp Inc. and is not an employee position. The contractor will be responsible for managing their own taxes, insurance, and other obligations associated with independent contractor status. Independent contractors are not eligible for ThredUp employee benefits.</span></i></p><br /><p><b>What We Offer:</b><br /><span>At ThredUp, we value<span>\u00A0</span></span><b>infinite learning</b><span>. We also believe that each person should help drive the business. As a member of the thredUP team, you\u2019ll be encouraged to<span>\u00A0</span></span><b>speakUP</b><span>,<span>\u00A0</span></span><b>think big</b><span>, ask questions and<span>\u00A0</span></span><b>seek the truth</b><span>, and help<span>\u00A0</span></span><b>influence outcomes</b><span><span>\u00A0</span>for our business and customers. You\u2019ll have the opportunity to work with passionate and supportive team members who encourage new ideas, feedback and collaboration. We have a talented leadership team that encourages<span>\u00A0</span></span><b>transparency</b><span><span>\u00A0</span>and they will support you in maximizing your experience and impact. </span></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b><br /><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday-Thursday @ 3pm-1:30am. Why You\u2019ll Love Working Here. Starting Pay: $18/hr for PM shift ($17 base + $1 differential). Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. 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","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1577","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Christine Botelli)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Arizona, United States of America","jobId":"1577","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4002.TM","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member Apparel Processing (PM)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.<b> Your mission has two parts:</b></p><p>1. Ensure clothing meets our quality standards</p><p>2. Provide accurate product details<br />\u00A0</p><p><b>What You\u2019ll Do</b></p><ul><li><p>Open and unpack bags of gently used clothing from customers</p></li><li><p>Conduct quality checks on each garment</p></li><li><p>Use a USB scanner and iPad app with step-by-step prompts</p></li><li><p>Record details such as brand, size, gender, category, and condition</p></li><li><p>Photograph tags to capture product information</p></li></ul><p></p><p><b>What This Role Requires</b></p><ul><li><p><b>On-Your-Feet Work: </b>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</p></li><li><p><b>Performance: </b>Achieving goals in a fast-paced, metrics-driven environment.</p></li><li><p><b>Willingness to Learn: </b>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</p></li><li><p><b>Tech Comfort: </b>Comfortable using tablets, scanners, and basic apps.</p></li><li><p><b>Adaptability: </b>Adjusting easily to change and shifting priorities.</p></li><li><p><b>Reliability:</b> Maintaining consistent attendance, on-time arrival, and teamwork.</p></li><li><p><b>Focus & Positivity: </b>Bring attention to detail, speed, and an upbeat attitude to every shift.<br />\u00A0</p></li></ul><p><b>PM Shift Hours: </b>Monday-Thursday @ 3pm-1:30am<br />\u00A0</p><p><b>Why You\u2019ll Love Working Here</b></p><ul><li><p><b>Starting Pay:</b>\u00A0 $18/hr for PM shift ($17 base + $1 differential). <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b>Weekly Pay: </b>Every Friday is FriYAY.</p></li><li><p><b>Pay For Performance: </b>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</p></li><li><p><b>Day 1 Benefits: </b>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</p></li><li><p><b>Work-Life Balance: </b> You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b>Predictable Schedules: </b>Our shift times are consistent so you know what to expect.</p></li><li><p><b>Optional Overtime: </b>Is available at certain times of the year.\u00A0</p></li><li><p><b>Music-Friendly Shifts: </b>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</p></li><li><p><b>Casual & Fun Environment: </b>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</p></li><li><p><b>Air-conditioned Distribution Centers: </b>Stay cool while you work.</p></li><li><p><b>Growth Opportunities: </b>We reward and recognize top performers with swag, promotions, and higher pay.</p></li><li><p><b>Employee Discount: </b>Extra savings on already affordable styles.</p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Phoenix, Arizona, 85043","locale":"en_US","title":"Team Member Apparel Processing (PM)","jobSeqNo":"THRTHRUS1577EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"Become part of our team as a Team Member in Apparel Processing, where you will inspect and prepare secondhand clothing for resale. Ensure quality standards and provide accurate product details. Ideal for candidates comfortable with physical work, adaptability, and a detail-oriented approach.","dateCreated":"2026-07-23T15:46:15.878+0000","hiringFirstName":"","primaryLocation":"7775 West Buckeye Road
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding. This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering. In This Role You'll Get To. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. What We're Looking For. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with most Fridays off. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. You'll report to our Senior Director of Engineering. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Remote, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1662","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Software Development","externalTracking":false,"SupervisoryOrg":"Engineering (Michael Rocco)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2005.P4","stateCountry":"Texas, United States of America","jobId":"1662","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2005.P4","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Software Engineer, Agentic Commerce","primaryLocaleCategory":"Engineering","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p><b>How You Will Make An Impact</b><br />A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding.</p><p><br />This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering.</p><p><br /><b>In This Role You'll Get To:</b></p><ul><li>Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one.</li><li>Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines.</li><li>Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives.</li><li>Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp.</li><li>Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next.</li><li>Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required.</li></ul><p><br /><b>What We're Looking For:</b></p><ul><li>5+ years of software engineering experience, owning systems end to end from ambiguous problem to production.</li><li>Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment.</li><li>Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience.</li><li>Strong API and integration design skills, for interfaces consumed by other systems rather than by people.</li><li>Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used.</li><li>Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it.</li><li>Comfort working from a blank page without a surrounding team to make progress.</li><li>The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely.</li><li>Clear communication with engineers and non-technical executives alike.</li><li>Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus.</li><li>E-commerce or marketplace experience is a plus.</li><li>Experience having built something from zero, whether at a startup or inside a larger company is a plus.</li></ul><p><br />Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. 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Pull and prepare pieces before each show; know the brand, size, condition, and price before the live show. Show each piece clearly: fabric, fit, flaws, styling ideas. Run the pace of the show; keep energy up, keep product moving, keep viewers watching. Answer viewer questions in real time and respond to chat throughout the stream. Track what sells and flag trends back to the product and merchandising teams; what moved fast, what didn't, what viewers asked for. What We're Looking For. Comfortable on camera for 2+ hour shifts, sustained energy the whole time. Preference for background in content creation or performance (live selling on Whatnot, strong on-camera performer with or theater, dance, improv/comedy, or similar performance based environments ). Interest in and passion for fashion, secondhand, and sustainability. Real product knowledge in fashion: brands, fabrics, fit, how to spot quality secondhand pieces. Quick on your feet: you can handle questions, respond to comments, and keep a show moving. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. Experience with technology, AI workflows, and data analysis. Compensation. Compensation will consist of an hourly rate, plus a 2% commission on the net sales of items sold during live shows. For example, if a 2-hour live show drives $5,000 in sales, the host earns 2% commission ($100 or an extra $50 per hour). Performance-based schedule growth: more shows and higher commissions slots as you ramp. Schedule. Able to commute to ThredUp\u2019s Lancaster, TX distribution center. Flexible shift structure: shows are scheduled based on peak viewer traffic, with morning, midday, evening, and weekend start times available. Expect 2-3 shows per week to start, with more added as we ramp the program. This role is structured as an independent contractor engagement with ThredUp Inc. and is not an employee position. 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","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1692","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Consultant","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Independent Contractor","secondaryInternalQuestionnaireId":"","JobProfile":"1902.M1","stateCountry":"Texas, United States of America","jobId":"1692","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"1902.M1","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"","ReplacementFor":"","titlenew":"Live Seller / Host","primaryLocaleCategory":"Consultants & Contractors","description":"<br /><p><b>The Role</b></p><p>You\u2019ll be the face of ThredUp\u2019s Whatnot live shows, selling secondhand fashion and representing the ThredUp brand on camera from inside our distribution center, surrounded by real inventory. You\u2019ll pull pieces, bring their stories to life, and turn viewers into buyers in real time. This isn\u2019t a script you read. It\u2019s an entertaining, interactive show where customers can discover and shop ThredUp\u2019s unique inventory.</p><br /><p><b>In This Role You'll Get To</b></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Host live shows on Whatnot and other live selling platforms, sourced and selected\u00A0directly by ThredUp.</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Pull and prepare pieces before each show;\u00A0know the brand, size, condition, and price before the live show.</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Show each piece clearly: fabric, fit, flaws, styling ideas</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the pace of the show; keep energy up, keep product moving, keep viewers watching</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Answer viewer questions in real time and respond to chat throughout the stream</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sells and flag trends back to the product and merchandising teams; what moved fast, what didn't, what viewers asked for</span></li></ul><h2></h2><p><b>What We're Looking For</b></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable on camera for 2+ hour shifts, sustained energy the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Preference for background in content creation or performance (live selling on Whatnot, strong on-camera performer with or theater, dance, improv/comedy, or similar performance based environments )</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Interest in and passion for fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Real product knowledge in fashion: brands, fabrics, fit, how to spot quality secondhand pieces</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can handle questions, respond to comments, and keep a show moving</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience with technology, AI workflows, and data analysis</span></li></ul><h2></h2><p><b>Compensation</b></p><ul><li>Compensation will consist of an hourly rate, plus a 2% commission on the net sales of items sold during live shows. 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Independent contractors are not eligible for ThredUp employee benefits.</i></p><br /><p><b>What We Offer:</b><br /><span>At ThredUp, we value<span>\u00A0</span></span><b>infinite learning</b><span>. We also believe that each person should help drive the business. As a member of the thredUP team, you\u2019ll be encouraged to<span>\u00A0</span></span><b>speakUP</b><span>,<span>\u00A0</span></span><b>think big</b><span>, ask questions and<span>\u00A0</span></span><b>seek the truth</b><span>, and help<span>\u00A0</span></span><b>influence outcomes</b><span><span>\u00A0</span>for our business and customers. You\u2019ll have the opportunity to work with passionate and supportive team members who encourage new ideas, feedback and collaboration. We have a talented leadership team that encourages<span>\u00A0</span></span><b>transparency</b><span><span>\u00A0</span>and they will support you in maximizing your experience and impact. </span></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b><br /><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. 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Preferred qualifications include a master\u2019s degree, Lean or Six Sigma certification, and experience in resale or returns-heavy operations.","displayCareerSite":true,"standardisedTimezone":"-04:00 UTC","ml_country":"United States","city":"Suwanee","visibilityLocale":["en_US"],"latitude":"34.0444023","hasSecondaryQuestionnaire":"no","fesHash":"f96394a2cf07efaeb13ebe6b8df34bf2ff9b834707c8ea882549cd92432f38ee","multi_location":[{"country":"United States of America","cityState":"Suwanee, Georgia","address":"580 Horizon Drive Suite 200 Suwanee, GA 30024","locationName":"Suwanee, GA","city":"Suwanee","postalCode":"30024","latlong":{"lon":-84.0208787,"lat":34.0444023},"latitude":"34.0444023","cityStateZipCode":"Suwanee, Georgia, 30024","stateCountry":"Georgia, United States of America","externalLocation":"","locationId":"Suwanee_GA","location":"Suwanee, Georgia, United States of America","state":"Georgia","cityCountry":"Suwanee, United States of America","cityStateCountry":"Suwanee, Georgia, United States of America","mapQueryLocation":"Suwanee, Georgia, United States of America","longitude":"-84.0208787"}],"locationId":"Suwanee_GA","address":"580 Horizon Drive Suite 200 Suwanee, GA 30024","locationName":"Suwanee, GA","jobPostingSiteId":"External","isTranslated":false,"hasPrimaryInternalQuestionnaire":"yes","ml_language_fullform":"english","cmsJobId":"JOB_POSTING-3-5260","applyUrl":"","emb_complete_desc":"jobtitle: Director of Operations, jobtype: Full time, joblocation: Suwanee, Georgia, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. ThredUp runs one of the biggest resale operations on the planet, and our distribution centers are where the whole thing actually happens. Every item someone sends us gets received, inspected, photographed, listed, stored, picked, and shipped back out; by our teams, in our buildings. We\u2019re looking for a Director, Operations to lead DC06 in Georgia, one of the biggest and most demanding sites in the network. DC06 is a 350,000+ square foot, heavily automated building that runs close to around the clock. Every shift, every day, weekends included, with 600+ team members moving product through inbound, outbound, and returns. As the site leader, you'll be trusted to lead this operation and the people who make it run. You'll report to the VP of Operations and carry full P&L accountability for the site. You'll lead through an Operations Manager and a team of Area Managers, and you'll be responsible for building a team and culture where people want to do their best work. Safety, performance, cost, and the experience of our team members are yours to lead, in partnership with your peers across the network. What you\u2019ll own. The whole building and the P&L that comes with it, this is your site to run. A safety culture you set from the floor, not a poster in the break room, everyone goes home the way they came in, every shift. The daily pulse of the operation across inbound, outbound, and returns, millions of secondhand items moving through your doors and back out into the world. The scorecard: productivity, safety, quality, and cost per item, you\u2019ll know these numbers cold and so will your team. Staffing a 20/7 operation that never really sleeps, matching labor to a volume curve that doesn\u2019t sit still. Hunting down every wasted step, bad layout, and automation gain hiding in the building, then going after it. A real say in the facility and capital decisions that shape what this site can do next. Building the leadership bench under you, growing Area Managers into the operators who run this place next. What you bring. 10+ years running high-volume distribution or fulfillment operations, with the results to show for it. A track record of owning a P&L and actually moving the numbers; cost, productivity, safety, quality. A real history of building safety cultures that stick, with OSHA and the regulatory side handled. Experience leading big hourly teams across multiple shifts in a heavily automated building. Fluency with warehouse management systems and the whole tech stack a modern DC runs on. A head for the data and the discipline to run the site by it, not by gut. The flexibility to lead a seven-day operation; weekends, holidays, and the occasional late-night call when the building needs you. A bachelor\u2019s degree. Bonus points. A master\u2019s degree. Lean, Six Sigma, or other continuous-improvement chops. Time spent in resale, reverse logistics, or returns-heavy operations. Where. Onsite at DC06 in Georgia. This one\u2019s hands-on. You lead it from the floor, not from a laptop. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"As the site leader, you'll be trusted to lead this operation and the people who make it run. You'll report to the VP of Operations and carry full P&L accountability for the site. You'll lead through an Operations Manager and a team of Area Managers, and you'll be responsible for building a team and culture where people want to do their best work. Safety, performance, cost, and the experience of our team members are yours to lead, in partnership with your peers across the network. Staffing a 20/7 operation that never really sleeps, matching labor to a volume curve that doesn\u2019t sit still. Building the leadership bench under you, growing Area Managers into the operators who run this place next. 10+ years running high-volume distribution or fulfillment operations, with the results to show for it. Experience leading big hourly teams across multiple shifts in a heavily automated building. Fluency with warehouse management systems and the whole tech stack a modern DC runs on. A bachelor\u2019s degree. A master\u2019s degree. Lean, Six Sigma, or other continuous-improvement chops. Time spent in resale, reverse logistics, or returns-heavy operations. This one\u2019s hands-on. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1685","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Operations (Patrick Matiya (Inherited)) (inactive)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC145","stateCountry":"Georgia, United States of America","jobId":"1685","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC145","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Erica Anderson (Terminated)","titlenew":"Director of Operations","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span style=\"color:#3d3d3c\">ThredUp runs one of the biggest resale operations on the planet, and our distribution centers are where the whole thing actually happens. Every item someone sends us gets received, inspected, photographed, listed, stored, picked, and shipped back out; by our teams, in our buildings. We\u2019re looking for a Director, Operations to lead DC06 in Georgia, one of the biggest and most demanding sites in the network.</span></p><br /><p><span style=\"color:#3d3d3c\">DC06 is a 350,000+ square foot, heavily automated building that runs close to around the clock. Every shift, every day, weekends included, with 600+ team members moving product through inbound, outbound, and returns. As the site leader, you'll be trusted to lead this operation and the people who make it run.</span></p><br /><p><span style=\"color:#3d3d3c\">You'll report to the VP of Operations and carry full P&L accountability for the site. You'll lead through an Operations Manager and a team of Area Managers, and you'll be responsible for building a team and culture where people want to do their best work. Safety, performance, cost, and the experience of our team members are yours to lead, in partnership with your peers across the network.</span></p><br /><p><b>What you\u2019ll own</b></p><ul><li><span style=\"color:#3d3d3c\">The whole building and the P&L that comes with it, this is your site to run</span></li><li><span style=\"color:#3d3d3c\">A safety culture you set from the floor, not a poster in the break room, everyone goes home the way they came in, every shift</span></li><li><span style=\"color:#3d3d3c\">The daily pulse of the operation across inbound, outbound, and returns, millions of secondhand items moving through your doors and back out into the world</span></li><li><span style=\"color:#3d3d3c\">The scorecard: productivity, safety, quality, and cost per item, you\u2019ll know these numbers cold and so will your team</span></li><li><span style=\"color:#3d3d3c\">Staffing a 20/7 operation that never really sleeps, matching labor to a volume curve that doesn\u2019t sit still</span></li><li><span style=\"color:#3d3d3c\">Hunting down every wasted step, bad layout, and automation gain hiding in the building, then going after it</span></li><li><span style=\"color:#3d3d3c\">A real say in the facility and capital decisions that shape what this site can do next</span></li><li><span style=\"color:#3d3d3c\">Building the leadership bench under you, growing Area Managers into the operators who run this place next</span></li></ul><br /><p><b>What you bring</b></p><ul><li><span style=\"color:#3d3d3c\">10+ years running high-volume distribution or fulfillment operations, with the results to show for it</span></li><li><span style=\"color:#3d3d3c\">A track record of owning a P&L and actually moving the numbers; cost, productivity, safety, quality</span></li><li><span style=\"color:#3d3d3c\">A real history of building safety cultures that stick, with OSHA and the regulatory side handled</span></li><li><span style=\"color:#3d3d3c\">Experience leading big hourly teams across multiple shifts in a heavily automated building</span></li><li><span style=\"color:#3d3d3c\">Fluency with warehouse management systems and the whole tech stack a modern DC runs on</span></li><li><span style=\"color:#3d3d3c\">A head for the data and the discipline to run the site by it, not by gut</span></li><li><span style=\"color:#3d3d3c\">The flexibility to lead a seven-day operation; weekends, holidays, and the occasional late-night call when the building needs you</span></li><li><span style=\"color:#3d3d3c\">A bachelor\u2019s degree</span></li></ul><br /><p><b>Bonus points</b></p><ul><li><span style=\"color:#3d3d3c\">A master\u2019s degree</span></li><li><span style=\"color:#3d3d3c\">Lean, Six Sigma, or other continuous-improvement chops</span></li><li><span style=\"color:#3d3d3c\">Time spent in resale, reverse logistics, or returns-heavy operations</span></li></ul><br /><p><b>Where</b></p><p><span style=\"color:#3d3d3c\">Onsite at DC06 in Georgia. This one\u2019s hands-on. You lead it from the floor, not from a laptop.</span></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact . ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp\u2019s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp\u2019s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience. In this Role You\u2019ll Get To. Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services. Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web. Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs. Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade. Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience. Partner with engineering to implement meaningful, crafted user experiences. Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation . Ship highly crafted and joyful experiences that advance ThredUp\u2019s mission of inspiring a new generation of consumers to think secondhand first. What We\u2019re Looking For. 3-5 years of experience as a digital product designer shipping products on cross functional teams. You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process. You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production. You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android). Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations. Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders. Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work. Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team . Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others. Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient. Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field. At ThredUp, your base pay is one part of your total compensation package. This role pays between $159,000 and $180,000, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience. Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services. Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web. Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs. Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience. Partner with engineering to implement meaningful, crafted user experiences. Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation . What We\u2019re Looking For. 3-5 years of experience as a digital product designer shipping products on cross functional teams. You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process. You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android). Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations. Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders. Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work. Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team . Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others. Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient. Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1659","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"UI/UX Design","externalTracking":false,"SupervisoryOrg":"Kelsey Brennan","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"3003.P3","stateCountry":"California, United States of America","jobId":"1659","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"3003.P3","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Sarah Olson (Terminated)","titlenew":"Product Designer","primaryLocaleCategory":"Product & Design","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b><b>How You Will Make An Impact\u00A0</b></b></p><p><span>ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp\u2019s design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp\u2019s mission. In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience.</span></p><p></p><p></p><p><b><b>In this Role You\u2019ll Get To:</b></b></p><ul><li><p><span>Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services</span></p></li><li><p><span>Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web</span></p></li><li><p><span>Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs</span></p></li><li><p><span>Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade</span></p></li><li><p><span>Collaborate with brand, content, and creative partners to ensure that ThredUp\u2019\u2019s brand permeates every aspect of the product experience</span></p></li><li><p><span>Partner with engineering to implement meaningful, crafted user experiences</span></p></li><li><p><span>Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp\u2019s bar for quality and innovation\u00A0</span></p></li><li><p><span>Ship highly crafted and joyful experiences that advance ThredUp\u2019s mission of inspiring a new generation of consumers to think secondhand first.</span></p></li></ul><p></p><p><b><b>What We\u2019re Looking For:</b></b></p><ul><li><p><span>3-5 years of experience as a digital product designer shipping products on cross functional teams</span></p></li><li><p><span>You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process</span></p></li><li><p><span>You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production.</span></p></li><li><p><span>You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android)</span></p></li><li><p><span>Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations</span></p></li><li><p><span>Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders</span></p></li><li><p><span>Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work</span></p></li><li><p><span>Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team\u00A0</span></p></li><li><p><span>Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others</span></p></li><li><p><span>Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient</span></p></li><li><p><span>Bachelor's or Master\u2019s degree in design, psychology, computer science, or a related field</span></p></li></ul><p></p><p><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $159,000 and $180,000, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make an Impact As the People Business Partner for our Operations team, you will serve as a trusted People partner at DC02, our inbound processing distribution center, which runs seven days a week. You will be an active, visible member of the Operations Leadership team and will work closely with leaders to engage and develop our 300+ team members. This role reports to the VP, People, Operations, and leads a People Specialist and a People Coordinator. You will thrive in this role if you enjoy combining business awareness with HR experience, and bring curiosity and a sense of humor. You are relationship-focused, business-minded, and comfortable getting into the details while keeping the bigger picture in view. You approach decisions with fairness, consistency, and good judgment. You stay steady in ambiguity and balance empathy with accountability, and you know when to listen, when to advise, and when to challenge. Our team members are the most crucial piece to keeping ThredUp operations humming, and they show up energized and motivated to succeed. Because DC02 runs seven days a week, you may need to flex your schedule from time to time based on the needs of the business. In This Role, You\u2019ll Get To. Advise and Coach: Partner with leaders and team members on People programs, policies, performance, and employee relations, ensuring fair and consistent application. Build Trust Through Presence: Develop credibility with the DC02 team by spending time on the floor, understanding the realities of a high-volume inbound operation, and turning feedback into practical action. Drive People Strategies: Partner with Operations and People leaders on retention, engagement, leadership development, talent planning, and other site priorities. Lead the DC02 People Team: Manage, coach, and develop the People Specialist and People Coordinator while setting priorities and ensuring high-quality People support. Solve Problems Proactively: Identify People-related challenges, lead investigations and corrective action processes, and develop effective solutions with business partners. Support Compliance and Operations: Communicate People programs and benefits, maintain People metrics, support workers\u2019 compensation matters, and help ensure compliance with employment and safety requirements. What We\u2019re Looking For. HR Experience: 3+ years of HR business partner experience, ideally in a high-volume or operations-focused environment, with experience supporting engagement, retention, and employee relations. Trusted Adviser: Strong interpersonal skills, sound judgment, and the ability to build credibility and influence across all levels of an organization. Coach and Developer: Experience coaching hourly employees and first-level leaders, supporting leadership development, and identifying talent. Adaptable Problem-Solver: Comfortable navigating sensitive situations, ambiguity, and pressure with discretion, fairness, empathy, and accountability. Team Leadership: Experience coaching or directing HR support staff, or clear readiness to lead a small People team. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"How You Will Make an Impact As the People Business Partner for our Operations team, you will serve as a trusted People partner at DC02, our inbound processing distribution center, which runs seven days a week. You will be an active, visible member of the Operations Leadership team and will work closely with leaders to engage and develop our 300+ team members. This role reports to the VP, People, Operations, and leads a People Specialist and a People Coordinator. You will thrive in this role if you enjoy combining business awareness with HR experience, and bring curiosity and a sense of humor. You approach decisions with fairness, consistency, and good judgment. Advise and Coach: Partner with leaders and team members on People programs, policies, performance, and employee relations, ensuring fair and consistent application. Drive People Strategies: Partner with Operations and People leaders on retention, engagement, leadership development, talent planning, and other site priorities. Lead the DC02 People Team: Manage, coach, and develop the People Specialist and People Coordinator while setting priorities and ensuring high-quality People support. Solve Problems Proactively: Identify People-related challenges, lead investigations and corrective action processes, and develop effective solutions with business partners. Support Compliance and Operations: Communicate People programs and benefits, maintain People metrics, support workers\u2019 compensation matters, and help ensure compliance with employment and safety requirements. HR Experience: 3+ years of HR business partner experience, ideally in a high-volume or operations-focused environment, with experience supporting engagement, retention, and employee relations. Trusted Adviser: Strong interpersonal skills, sound judgment, and the ability to build credibility and influence across all levels of an organization. Coach and Developer: Experience coaching hourly employees and first-level leaders, supporting leadership development, and identifying talent. Adaptable Problem-Solver: Comfortable navigating sensitive situations, ambiguity, and pressure with discretion, fairness, empathy, and accountability. Team Leadership: Experience coaching or directing HR support staff, or clear readiness to lead a small People team. What We\u2019re Looking For. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1723","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Business Partner","externalTracking":false,"SupervisoryOrg":"People (Crystal Ball)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"8205.P3","stateCountry":"Pennsylvania, United States of America","jobId":"1723","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"8205.P3","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Nathan Bowers (Terminated)","titlenew":"People Business Partner","primaryLocaleCategory":"People","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span><b>How You Will Make an Impact </b>\u00A0As the People Business Partner for our Operations team, you will serve as a trusted People partner at DC02, our inbound processing distribution center, which runs seven days a week. You will be an active, visible member of the Operations Leadership team and will work closely with leaders to engage and develop our 300+ team members. This role reports to the VP, People, Operations, and leads a People Specialist and a People Coordinator. You will thrive in this role if you enjoy combining business awareness with HR experience, and bring curiosity and a sense of humor.</span></p><p><span>You are relationship-focused, business-minded, and comfortable getting into the details while keeping the bigger picture in view. You approach decisions with fairness, consistency, and good judgment. You stay steady in ambiguity and balance empathy with accountability, and you know when to listen, when to advise, and when to challenge.</span></p><p><span>Our team members are the most crucial piece to keeping ThredUp operations humming, and they show up energized and motivated to succeed. Because DC02 runs seven days a week, you may need to flex your schedule from time to time based on the needs of the business.</span></p><p><span><b>In This Role, You\u2019ll Get To</b></span></p><ul><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Advise and Coach: Partner with leaders and team members on People programs, policies, performance, and employee relations, ensuring fair and consistent application.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Build Trust Through Presence: Develop credibility with the DC02 team by spending time on the floor, understanding the realities of a high-volume inbound operation, and turning feedback into practical action.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Drive People Strategies: Partner with Operations and People leaders on retention, engagement, leadership development, talent planning, and other site priorities.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Lead the DC02 People Team: Manage, coach, and develop the People Specialist and People Coordinator while setting priorities and ensuring high-quality People support.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Solve Problems Proactively: Identify People-related challenges, lead investigations and corrective action processes, and develop effective solutions with business partners.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Support Compliance and Operations: Communicate People programs and benefits, maintain People metrics, support workers\u2019 compensation matters, and help ensure compliance with employment and safety requirements.</span></span></li></ul><p><span><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>HR Experience: 3+ years of HR business partner experience, ideally in a high-volume or operations-focused environment, with experience supporting engagement, retention, and employee relations.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Trusted Adviser: Strong interpersonal skills, sound judgment, and the ability to build credibility and influence across all levels of an organization.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Coach and Developer: Experience coaching hourly employees and first-level leaders, supporting leadership development, and identifying talent.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Adaptable Problem-Solver: Comfortable navigating sensitive situations, ambiguity, and pressure with discretion, fairness, empathy, and accountability.</span></span></li><li style=\"color:#1f1e1d !important\"><span style=\"color:#1f1e1d\"><span>Team Leadership: Experience coaching or directing HR support staff, or clear readiness to lead a small People team.</span></span></li></ul><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our AM shift, and it\u2019s a chance to help build a new business line from the start. In This Role You\u2019ll Get To. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. What We\u2019re Looking For. Comfortable and focused through 3-hour live shows, with sustained attention the whole time. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Strong attention to detail when reserving, staging, and tracking items. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Able to work in ambiguity and adapt as we build a new program and the process evolves. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. Schedule. Full-time, on-site at ThredUp\u2019s distribution centers in the Atlanta area (Suwanee, GA). AM shift: covering the first show(s) of the day. A short overlap between shifts for handoff. Shows run 5-6 days per week, scheduled around peak viewer traffic, so a rotating schedule is required. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager. Prep the live studio before the first show and reset it between shows so every show starts clean and on time. Run the auctions during each live show, keeping bidding moving and the pace on track. Monitor the chat throughout the show, answer viewer questions, and flag requests to the host. Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site. Notify the DC team after every show so items are ready for reinduction. Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run. Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment. Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace . Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation. Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team. An interest in fashion, secondhand, and sustainability. Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus. Demonstrated ability in keeping business, team and customer information confidential. Role models independent judgment and operates with minimal supervision. Experience giving and receiving constructive feedback and proactively following-up with team members, peers, and leaders. Able to stand or walk for an entire shift (8-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. AM shift: covering the first show(s) of the day. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. What We\u2019re Looking For. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1718","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC148","stateCountry":"Georgia, United States of America","jobId":"1718","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC148","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Production Assistant, Live Selling (AM Shift)","primaryLocaleCategory":"Marketing","description":"<p><b><b>About ThredUp</b></b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span style=\"color:#000000\"><b>The Role</b></span></p><p><span style=\"color:#000000\">ThredUp is turning secondhand browsing into a live, shoppable experience. Buyers watch a real person pull real inventory in real time, and we\u2019re building ThredUp Live from the ground up. As a Production Assistant, you\u2019re the hands-on team that makes every show run. Working inside our distribution center, you\u2019ll reserve and stage the inventory, set up the studio, and run the auctions and chat while we\u2019re live. After each show, you\u2019ll hand items back to the DC team for reinduction. You\u2019ll report to the Live Selling and Social Commerce Manager, who sets the strategy, show plan, and direction for the program. You\u2019ll be the steady on-site presence that makes it happen day after day. This is a full-time, on-site role on our AM shift, and it\u2019s a chance to help build a new business line from the start.</span></p><br /><p><span style=\"color:#000000\"><b>In This Role You\u2019ll Get To</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Reserve and stage inventory for each day\u2019s shows, working from the show plan provided by the Live Selling Manager</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Prep the live studio before the first show and reset it between shows so every show starts clean and on time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Run the auctions during each live show, keeping bidding moving and the pace on track</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Monitor the chat throughout the show, answer viewer questions, and flag requests to the host</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Partner with Live Sellers Hosts and the Live Selling and Social Commerce Manager on show-day decisions, and run show operations on your own on days when the Manager isn\u2019t on-site</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Notify the DC team after every show so items are ready for reinduction</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Track what sold fast, what didn\u2019t, and what viewers asked for, and share it with the Live Selling Manager to help shape the next show</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Flag technical, inventory, or workflow issues quickly so the team can fix them and improve how shows run</span></li></ul><br /><p><span style=\"color:#000000\"><b>What We\u2019re Looking For</b></span></p><ul><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable and focused through 3-hour live shows, with sustained attention the whole time</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Quick on your feet: you can multitask, handle a fast-moving chat, and stay calm in a live environment</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Strong attention to detail when reserving, staging, and tracking items</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable in a warehouse environment: on your feet, handling inventory, and moving at a fast pace\u00A0</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Comfortable with technology and quick to learn new tools, including live selling platforms and chat moderation</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Able to work in ambiguity and adapt as we build a new program and the process evolves</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Good communication and teamwork skills, with the ability to coordinate with Hosts, the Live Selling and Social Commerce Manager, and the DC team</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">An interest in fashion, secondhand, and sustainability</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience in a distribution center, fulfillment, or inventory environment, or with live selling platforms such as Whatnot or other platforms is a plus</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Demonstrated ability in keeping business, team and customer information confidential</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Role models independent judgment and operates with minimal supervision</span></li><li style=\"color:#000000 !important\"><span style=\"color:#000000\">Experience giving and receiving constructive feedback and proactively following-up with team 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Experience in a dynamic, team-oriented setting is highly valued.","displayCareerSite":true,"standardisedTimezone":"-04:00 UTC","ml_country":"United States","city":"Suwanee","visibilityLocale":["en_US"],"latitude":"34.0444023","hasSecondaryQuestionnaire":"no","fesHash":"d0356cbeac0455eff37243ffe53b4eb4c60e70f064345613e10a0cf0a1dc828e","multi_location":[{"country":"United States of America","cityState":"Suwanee, Georgia","address":"580 Horizon Drive Suite 200 Suwanee, GA 30024","locationName":"Suwanee, GA","city":"Suwanee","postalCode":"30024","latlong":{"lon":-84.0208787,"lat":34.0444023},"latitude":"34.0444023","cityStateZipCode":"Suwanee, Georgia, 30024","stateCountry":"Georgia, United States of America","externalLocation":"","locationId":"Suwanee_GA","location":"Suwanee, Georgia, United States of America","state":"Georgia","cityCountry":"Suwanee, United States of America","cityStateCountry":"Suwanee, Georgia, United States of America","mapQueryLocation":"Suwanee, Georgia, United States of America","longitude":"-84.0208787"}],"locationId":"Suwanee_GA","address":"580 Horizon Drive Suite 200 Suwanee, GA 30024","locationName":"Suwanee, GA","jobPostingSiteId":"External","isTranslated":false,"hasPrimaryInternalQuestionnaire":"yes","ml_language_fullform":"english","cmsJobId":"JOB_POSTING-3-5341","applyUrl":"","emb_complete_desc":"jobtitle: Distribution Center Equipment Technician (PM), jobtype: Full time, joblocation: Suwanee, Georgia, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. About the role. The Distribution Center Equipment Technician will be responsible for repairing and making improvements to the equipment in our distribution center. Technician will also partner with distribution center leadership to keep equipment downtime and errors to a minimum and assist with photo studio modifications and build-outs. In This Role You'll Get To. Support the operation and preventative maintenance of garment on hanger conveyors, powered roller conveyor and carousel storage systems. Perform debug and fault recovery on all material handling systems. Fabricate, install, and maintain photography and inspection workstations as required. Schedule and perform regular maintenance, cleaning, and repairs on all process equipment. Upgrade equipment when necessary to ensure optimal performance. Document all machine maintenance activities and communicate with other staff. Experienced in the operations and repair of material handling equipment. Instruct operators in the use and care of equipment. Provide training to operators on equipment operations and safety. Continuously monitor all operations and processes to prevent and correct equipment malfunctions. Observes safety and security procedures; reports potentially unsafe conditions. Performs other work-related duties as assigned. Available for up to 10% travel to thredUP\u2019s distribution centers located across the US. What We're Looking For. Demonstrated proficiency in supporting electrical and mechanical systems. General mechanical assembly and fabrication experience. Proficiency with MS Office applications. Strong multi-tasking skills. Completes several concurrent tasks in an efficient and accurate manner. Strong verbal and written communication skills. Must be able to support a three shift operation. Must know how to read and use schematics relating to process equipment. Experience working in a fast paced, dynamic environment, with limited supervision. Strong attention to detail with excellent prioritization and follow up skills. Must rely on extensive experience and judgment to plan and accomplish goals in a variety of tasks. Must be a team player and communicate effectively with all levels within the organization. Authorized to work in the US. Be able to perform basic physical tasks such as lifting 25lbs. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"The Distribution Center Equipment Technician will be responsible for repairing and making improvements to the equipment in our distribution center. Technician will also partner with distribution center leadership to keep equipment downtime and errors to a minimum and assist with photo studio modifications and build-outs. Support the operation and preventative maintenance of garment on hanger conveyors, powered roller conveyor and carousel storage systems. Perform debug and fault recovery on all material handling systems. Fabricate, install, and maintain photography and inspection workstations as required. Schedule and perform regular maintenance, cleaning, and repairs on all process equipment. Upgrade equipment when necessary to ensure optimal performance. Document all machine maintenance activities and communicate with other staff. Experienced in the operations and repair of material handling equipment. Instruct operators in the use and care of equipment. Provide training to operators on equipment operations and safety. Continuously monitor all operations and processes to prevent and correct equipment malfunctions. Observes safety and security procedures; reports potentially unsafe conditions. Demonstrated proficiency in supporting electrical and mechanical systems. General mechanical assembly and fabrication experience. Proficiency with MS Office applications. Strong multi-tasking skills. Completes several concurrent tasks in an efficient and accurate manner. Must be able to support a three shift operation. Must know how to read and use schematics relating to process equipment. Experience working in a fast paced, dynamic environment, with limited supervision. Strong attention to detail with excellent prioritization and follow up skills. Must rely on extensive experience and judgment to plan and accomplish goals in a variety of tasks. Must be a team player and communicate effectively with all levels within the organization. Authorized to work in the US. Be able to perform basic physical tasks such as lifting 25lbs. Performs other work-related duties as assigned. Strong verbal and written communication skills. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1721","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Technician","externalTracking":false,"SupervisoryOrg":"Ops Innovation (Kevin Towry)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2208.S2","stateCountry":"Georgia, United States of America","jobId":"1721","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2208.S2","topic":"Intg.JobPull.GeoLocation","CompensationGrade":"General Compensation Package","ReplacementFor":"Dre Doston","titlenew":"Distribution Center Equipment Technician (PM)","primaryLocaleCategory":"Operations Innovation","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b>About the role</b></p><p>The Distribution Center Equipment Technician will be responsible for repairing and making improvements to the equipment in our distribution center. Technician will also partner with distribution center leadership to keep equipment downtime and errors to a minimum and assist with photo studio modifications and build-outs.</p><p><br /><b>In This Role You'll Get To:</b></p><ul><li><p>Support the operation and preventative maintenance of garment on hanger conveyors, powered roller conveyor and carousel storage systems</p></li><li><p>Perform debug and fault recovery on all material handling systems</p></li><li><p>Fabricate, install, and maintain photography and inspection workstations as required</p></li><li><p>Schedule and perform regular maintenance, cleaning, and repairs on all process equipment</p></li><li><p>Upgrade equipment when necessary to ensure optimal performance</p></li><li><p>Document all machine maintenance activities and communicate with other staff</p></li><li><p>Experienced in the operations and repair of material handling equipment</p></li><li><p>Instruct operators in the use and care of equipment</p></li><li><p>Provide training to operators on equipment operations and safety</p></li><li><p>Continuously monitor all operations and processes to prevent and correct equipment malfunctions</p></li><li><p>Observes safety and security procedures; reports potentially unsafe conditions</p></li><li><p>Performs other work-related duties as assigned</p></li><li><p>Available for up to 10% travel to thredUP\u2019s distribution centers located across the US.</p></li></ul><p></p><p></p><p><b>What We're Looking For:</b></p><ul><li><p>Demonstrated proficiency in supporting electrical and mechanical systems</p></li><li><p>General mechanical assembly and fabrication experience</p></li><li><p>Proficiency with MS Office applications</p></li><li><p>Strong multi-tasking skills</p></li><li><p>Completes several concurrent tasks in an efficient and accurate manner</p></li><li><p>Strong verbal and written communication skills</p></li><li><p>Must be able to support a three shift operation</p></li><li><p>Must know how to read and use schematics relating to process equipment</p></li><li><p>Experience working in a fast paced, dynamic environment, with limited supervision</p></li><li><p>Strong attention to detail with excellent prioritization and follow up skills</p></li><li><p>Must rely on extensive experience and judgment to plan and accomplish goals in a variety of tasks</p></li><li><p>Must be a team player and communicate effectively with all levels within the organization</p></li><li><p>Authorized to work in the US</p></li><li><p>Be able to perform basic physical tasks such as lifting 25lbs</p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Suwanee, Georgia, 30024","locale":"en_US","title":"Distribution Center Equipment Technician (PM)","jobSeqNo":"THRTHRUS1721EXTERNALENUS","postedDate":"2026-10-22T00:00:00.000+0000","postingStatus":"OPEN","ml_highlight":"We are currently hiring a Distribution Center Equipment Technician to support the operation and maintenance of distribution center equipment. Key responsibilities include repairing and improving machinery, and collaborating with leadership to minimize downtime. 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