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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. AM Shift Hours. Monday-Thursday @ 5am-3:30pm. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for AM shift. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. 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About ThredUp
ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.
As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts:
1. Ensure clothing meets our quality standards
2. Provide accurate product details
\u00A0
What You\u2019ll Do
Open and unpack bags of gently used clothing from customers
Conduct quality checks on each garment
Use a USB scanner and iPad app with step-by-step prompts
Record details such as brand, size, gender, category, and condition
Photograph tags to capture product information
What This Role Requires
On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.
Performance: Achieving goals in a fast-paced, metrics-driven environment.
Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.
Tech Comfort: Comfortable using tablets, scanners, and basic apps.
Adaptability: Adjusting easily to change and shifting priorities.
Reliability: Maintaining consistent attendance, on-time arrival, and teamwork.
Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift.
\u00A0
AM Shift Hours
Monday-Thursday @ 5am-3:30pm
\u00A0
Why You\u2019ll Love Working Here
Starting Pay: $17/hr for AM shift.
Weekly Pay: Every Friday is FriYAY.
Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.
Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.
Work-Life Balance:\u00A0You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.
Predictable Schedules: Our shift times are consistent so you know what to expect.
Optional Overtime: Is available at certain times of the year.\u00A0
Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.
Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.
Air-conditioned Distribution Centers: Stay cool while you work.
Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay.
Employee Discount: Extra savings on already affordable styles.
This role is not eligible for visa sponsorship.
What We Offer:
- Consistent, set schedule!
- Competitive pay (we leverage market data).\u00A0
- Employee stock purchase plan.\u00A0
- PTO + paid holidays.\u00A0
- Medical, dental, vision, 401k, life and disability insurance offered.\u00A0
- We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0
We believe diversity, inclusion and belonging is key for our team
At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.
Before you go, our legal team wants you to know...You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.
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About the position
We're sorry… the job you are trying to apply for has been filled.
Maybe you would like to consider the Categories below :
About the company
Fair pay and attractive terms
A Structured Start from Day One
Mutual Respect and Open Collaboration
A Secure Job with Growth Opportunities
Similar job titles
- Apparel Processing Associate
- Morning Shift Apparel Coordinator
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- Am Shift Garment Processor
- Apparel Operations Assistant
- Early Shift Clothing Handler
- Apparel Logistics Specialist
- Morning Apparel Processing Staff
- Apparel Sorting Crew Member
- Am Shift Textile Organizer
Relevant places near
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As an Operations Supervisor, you will oversee a team of 20-30 members, ensuring the effective execution of tasks within inbound, outbound, automation, or other business areas. Your role involves collaborating closely with peers to achieve production targets and maintain a seamless workflow throughout your shift. In This Role You\u2019ll Get To. Take the lead. You are passionate about mentoring, developing and coaching your team members, and helping them maximize their potential at work. And you know that does not happen by sitting at a desk. You are comfortable working on the floor alongside your direct reports but can also handle disciplinary and employee issues in a professional manner. Think smart. Every day will be different, but you will anticipate and adjust personnel and resources to maximize productivity and minimize unplanned overtime. Keep the wheels turning. We\u2019re not talking about our conveyor belts. We want you to speak up with ideas (big and small) on how we can improve our operations and keep customers happy. Teamwork makes the dream work. Each shift has dedicated trainers, but you will also coach team members on best practices and provide performance feedback. In addition, you will collaborate with management, engineers, suppliers, partners and customer service representatives on various projects & initiatives . Better safe than sorry. Our distribution center may not have forklifts, but accidents can happen anywhere. You will be a safety advocate, ensuring that thredUP has a safe, secure, clean and fair work environment, every day. What We\u2019re Looking For. Give me five. You have 5+ years of experience in retail, warehousing, or other team-oriented production environments. More specifically, you have at least 3-5 years of experience as a Production Lead, Supervisor, or leading/coaching teams of 20+ associates. Get on your feet. You need to be able to stand or walk for an entire shift (10-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive salary (we leverage market data). Employee stock purchase plan. Flexible PTO (take the time you need) + company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"As an Operations Supervisor, you will oversee a team of 20-30 members, ensuring the effective execution of tasks within inbound, outbound, automation, or other business areas. Your role involves collaborating closely with peers to achieve production targets and maintain a seamless workflow throughout your shift. You are comfortable working on the floor alongside your direct reports but can also handle disciplinary and employee issues in a professional manner. Think smart. Every day will be different, but you will anticipate and adjust personnel and resources to maximize productivity and minimize unplanned overtime. Keep the wheels turning. Teamwork makes the dream work. Each shift has dedicated trainers, but you will also coach team members on best practices and provide performance feedback. 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","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1591","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Flex & Support Roles (Arvil Gittens)","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4001.M1","stateCountry":"Georgia, United States of America","jobId":"1591","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4001.M1","jobUpdated":"2026-09-17T05:34:55.366Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Daniela Esquivel (Terminated)","titlenew":"Operations Supervisor (AM)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b>How You Will Make An Impact</b></p><p><span>As an Operations Supervisor, you will oversee a team of 20-30 members, ensuring the effective execution of tasks within inbound, outbound, automation, or other business areas. Your role involves collaborating closely with peers to achieve production targets and maintain a seamless workflow throughout your shift.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Take the lead. You are passionate about mentoring, developing and coaching your team members, and helping them maximize their potential at work. And you know that does not happen by sitting at a desk. You are comfortable working on the floor alongside your direct reports but can also handle disciplinary and employee issues in a professional manner.</span></p></li><li><p><span>Think smart. Every day will be different, but you will anticipate and adjust personnel and resources to maximize productivity and minimize unplanned overtime.</span></p></li><li><p><span>Keep the wheels turning. We\u2019re not talking about our conveyor belts. We want you to speak up with ideas (big and small) on how we can improve our operations and keep customers happy.</span></p></li><li><p><span>Teamwork makes the dream work. Each shift has dedicated trainers, but you will also coach team members on best practices and provide performance feedback. In addition, you will collaborate with management, engineers, suppliers, partners and customer service representatives on various projects & initiatives\u00A0</span></p></li><li><p><span>Better safe than sorry. Our distribution center may not have forklifts, but accidents can happen anywhere. You will be a safety advocate, ensuring that thredUP has a safe, secure, clean and fair work environment, every day.</span></p></li></ul><p></p><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>Give me five. You have 5+ years of experience in retail, warehousing, or other team-oriented production environments. More specifically, you have at least 3-5 years of experience as a Production Lead, Supervisor, or leading/coaching teams of 20+ associates.</span></p></li><li><p><span>Get on your feet. You need to be able to stand or walk for an entire shift (10-12 hours per day) as well as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs.</span></p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p>Consistent, set schedule!</p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. About the Role. The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. You will also apply your love of fashion and/or the resale industry to help us honor our promises to suppliers and buyers. As a Pricing and Authentication Coordinator, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two areas: Pricing & Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs. In Pricing & Authentication, you will. Focus on pricing and authentication with an emphasis on lower level authentication brands. Receives exposure to higher risk authentication brands as the business allows. Regularly monitor, audit and update the internal pricing tables of a broad range of retailers. Assist in educating itemizers about brands and product acceptance. Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue. Support Customer Service team in price update requests. Requirements. Knowledge of apparel quality standards (experience with secondhand is a plus!). Ability to identify, prioritize, and complete tasks under tight deadlines. Strong organization and scheduling skills. Ability to exercise independent judgment and operate with minimal supervision. Flexibility, creativity and willingness to optimize processes. Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. The Product Ops team is focused on ensuring thredUP Ops adheres to procedures and protocols by auditing and providing feedback at the appropriate touch points within the Ops organization. You will help us ensure that Ops accepts items of the right quality, records the right information, and takes amazing photos. As a Pricing and Authentication Coordinator, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two areas: Pricing & Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. As you fine-tune your skills, you may be asked to support other areas, tackle special projects, and mentor others according to business needs. Focus on pricing and authentication with an emphasis on lower level authentication brands. Receives exposure to higher risk authentication brands as the business allows. Regularly monitor, audit and update the internal pricing tables of a broad range of retailers. Assist in educating itemizers about brands and product acceptance. Partner with Product Ops Supervisor to ensure FIFO is maintained for all items in the Under Review queue. Support Customer Service team in price update requests. Knowledge of apparel quality standards (experience with secondhand is a plus!). Ability to identify, prioritize, and complete tasks under tight deadlines. Strong organization and scheduling skills. Ability to exercise independent judgment and operate with minimal supervision. Flexibility, creativity and willingness to optimize processes. Ability to bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled clothing racks weighing up to 150lbs. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1648","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Merchandising","externalTracking":false,"SupervisoryOrg":"Merchandising (Sandra Goodman)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"5012.S3","stateCountry":"Arizona, United States of America","jobId":"1648","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"5012.S3","jobUpdated":"2026-09-17T05:34:55.366Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Estefania Juarez Aguayo","titlenew":"Pricing & Authentication Coordinator","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. 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You will also apply your love of fashion and/or the resale industry to help us honor our promises to suppliers and buyers.\u00A0</span></b></p><p><b>\u00A0</b></p><p><b><span>As a </span><b>Pricing and Authentication Coordinator</b><span>, you will be based in a distribution center and will report to a Product Ops Supervisor. Your work will be primarily focused on one of these two</span><b> </b><span>areas:\u00A0 Pricing & Authentication, or general projects on product. Occasionally you will also support Quality Assurance (QA) Ops during high volume times. 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Experience with project management tools and a technical foundation in CRM systems are essential.","displayCareerSite":true,"standardisedTimezone":"-07:00 UTC","ml_country":"United States","city":"Oakland","visibilityLocale":["en_US"],"latitude":"37.80135","hasSecondaryQuestionnaire":"no","fesHash":"b3d8e84193ed07135b4390c4dd832852f3a7271fdc6c7fcfa646cfdb055d1f1a","multi_location":[{"country":"United States of America","cityState":"Oakland, California","address":"969 Broadway Suite 200 Oakland, CA 94607","locationName":"Oakland, CA","city":"Oakland","postalCode":"94607","latlong":{"lon":-122.2734084,"lat":37.80135},"latitude":"37.80135","cityStateZipCode":"Oakland, California, 94607","stateCountry":"California, United States of America","externalLocation":"","locationId":"Oakland_CA","location":"Oakland, California, United States of America","state":"California","cityCountry":"Oakland, United States of America","cityStateCountry":"Oakland, California, United States of America","mapQueryLocation":"Oakland, California, United States of America","longitude":"-122.2734084"}],"locationId":"Oakland_CA","deltaPostingStatus":"Open","address":"969 Broadway Suite 200 Oakland, CA 94607","locationName":"Oakland, CA","jobPostingSiteId":"External","isTranslated":false,"hasPrimaryInternalQuestionnaire":"no","ml_language_fullform":"english","cmsJobId":"JOB_POSTING-3-5146","applyUrl":"","emb_complete_desc":"jobtitle: Manager, CRM Technology & Operations, jobtype: Full time, joblocation: Oakland, California, United States of America About ThredUp. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact . ThredUp is looking for a Manager, CRM Technology & Operations to manage the systems, people, and processes that support personalized customer engagement across email, SMS, push, and in-app messaging. This role sits at the intersection of lifecycle marketing, marketing technology, data, product, and engineering. You will help execute and evolve our CRM technology ecosystem, with a particular focus on Braze architecture, data and event integrations, audience and segmentation capabilities, cross-channel orchestration, personalization, measurement, and operational scale. You will also manage the day-to-day work of the individuals responsible for technical CRM production and campaign quality. The ideal candidate is a player-coach who can translate strategy into execution, troubleshoot complex technical issues, configure campaigns and segments, review code, improve production processes, and coach others through change. In This Role You\u2019ll Get To. Lead the day-to-day work of the CRM technology and technical operations team, supporting campaign production, QA, documentation, tooling, governance, and operating standards. Manage and execute the Braze roadmap, partnering with CRM leadership and cross-functional teams to assess platform capabilities, surface technical risks and tradeoffs, and support prioritization across the CRM technology ecosystem. Partner with Data Engineering, Analytics, Product, and Engineering to improve the flow and activation of customer data from the warehouse, CDP, and other systems. Design and build complex, personalized, cross-channel customer journeys, including campaigns, canvases, segments, templates, and personalization logic across email, SMS, push, and in-app messaging. Assess and improve CRM systems and workflows by identifying capability and ownership gaps, then implementing automation, reusable templates, better tooling, and scalable operating processes. Translate lifecycle strategies into scalable technical solutions, including data requirements, events, attributes, subscription groups, audience logic, personalization, orchestration, experimentation, and measurement. Ensure strong governance across permissions, compliance, deliverability, subscription management, data quality, naming conventions, documentation, and change management. Evaluate and implement new martech, AI, and machine-learning capabilities that improve customer engagement and team productivity. Serve as the primary technical partner to Braze and other marketing technology vendors. What We\u2019re Looking For. 7+ years of experience in CRM technology, marketing operations, lifecycle marketing, marketing systems, or a related technical discipline. Experience leading and developing a CRM operations, marketing technology, email development, or technical production team. Deep hands-on experience with Braze or a comparable customer engagement platform. Braze experience is strongly preferred and may be required depending on the candidate\u2019s background. Strong judgment and communication skills, with the ability to translate between technical and non-technical audiences. Experience designing and implementing complex, multi-step orchestration across email, SMS, push, and in-app messaging. Experience with marketing systems architecture, including data models, customer events, APIs, integrations, identity, warehouse or CDP activation, and platform governance. A technical foundation as a developer, email engineer, marketing technologist, or CRM systems architect\u2014with the ability to read and write HTML, CSS, Liquid, JavaScript, SQL, or similar languages. Experience hand-coding emails or building CRM campaigns directly, rather than operating solely as a project manager or requirements requester. Strong understanding of audience segmentation, personalization, experimentation, deliverability, consent management, subscription groups, and channel-specific constraints. Proven ability to partner effectively with Data Engineering, Analytics, Product, Engineering, Creative, and Marketing stakeholders. Experience managing complex cross-functional programs and prioritizing a roadmap across competing business needs. Experience with project and workflow management tools such as Jira, Asana, Airtable, or similar platforms. Curiosity about agentic AI, machine learning, adaptive systems, and emerging applications in CRM and marketing technology. You\u2019ll Be Successful If You. Can move comfortably between strategy and execution\u2014from defining a future-state architecture to troubleshooting a campaign that is failing today. Have led an ESP migration, Braze implementation, data architecture effort, or major CRM platform transformation. Know how to evaluate whether an operational problem is caused by people, process, tooling, approvals, staffing, or system limitations. Are willing to challenge inefficient ways of working while bringing the team along. Build durable systems: clear documentation, reusable workflows, scalable templates, strong governance, and measurable success criteria. Understand how CRM technology can support both near-term revenue and long-term retention, personalization, and customer value. At ThredUp, your base pay is one part of your total compensation package. This role pays between $ 175,000 and $200,000, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"This role sits at the intersection of lifecycle marketing, marketing technology, data, product, and engineering. You will help execute and evolve our CRM technology ecosystem, with a particular focus on Braze architecture, data and event integrations, audience and segmentation capabilities, cross-channel orchestration, personalization, measurement, and operational scale. You will also manage the day-to-day work of the individuals responsible for technical CRM production and campaign quality. The ideal candidate is a player-coach who can translate strategy into execution, troubleshoot complex technical issues, configure campaigns and segments, review code, improve production processes, and coach others through change. Lead the day-to-day work of the CRM technology and technical operations team, supporting campaign production, QA, documentation, tooling, governance, and operating standards. Manage and execute the Braze roadmap, partnering with CRM leadership and cross-functional teams to assess platform capabilities, surface technical risks and tradeoffs, and support prioritization across the CRM technology ecosystem. Partner with Data Engineering, Analytics, Product, and Engineering to improve the flow and activation of customer data from the warehouse, CDP, and other systems. Design and build complex, personalized, cross-channel customer journeys, including campaigns, canvases, segments, templates, and personalization logic across email, SMS, push, and in-app messaging. Assess and improve CRM systems and workflows by identifying capability and ownership gaps, then implementing automation, reusable templates, better tooling, and scalable operating processes. Translate lifecycle strategies into scalable technical solutions, including data requirements, events, attributes, subscription groups, audience logic, personalization, orchestration, experimentation, and measurement. Ensure strong governance across permissions, compliance, deliverability, subscription management, data quality, naming conventions, documentation, and change management. Evaluate and implement new martech, AI, and machine-learning capabilities that improve customer engagement and team productivity. Serve as the primary technical partner to Braze and other marketing technology vendors. What We\u2019re Looking For. 7+ years of experience in CRM technology, marketing operations, lifecycle marketing, marketing systems, or a related technical discipline. Experience leading and developing a CRM operations, marketing technology, email development, or technical production team. Deep hands-on experience with Braze or a comparable customer engagement platform. Braze experience is strongly preferred and may be required depending on the candidate\u2019s background. Strong judgment and communication skills, with the ability to translate between technical and non-technical audiences. Experience designing and implementing complex, multi-step orchestration across email, SMS, push, and in-app messaging. Experience with marketing systems architecture, including data models, customer events, APIs, integrations, identity, warehouse or CDP activation, and platform governance. A technical foundation as a developer, email engineer, marketing technologist, or CRM systems architect\u2014with the ability to read and write HTML, CSS, Liquid, JavaScript, SQL, or similar languages. Experience hand-coding emails or building CRM campaigns directly, rather than operating solely as a project manager or requirements requester. Strong understanding of audience segmentation, personalization, experimentation, deliverability, consent management, subscription groups, and channel-specific constraints. Proven ability to partner effectively with Data Engineering, Analytics, Product, Engineering, Creative, and Marketing stakeholders. Experience managing complex cross-functional programs and prioritizing a roadmap across competing business needs. Experience with project and workflow management tools such as Jira, Asana, Airtable, or similar platforms. Curiosity about agentic AI, machine learning, adaptive systems, and emerging applications in CRM and marketing technology. Can move comfortably between strategy and execution\u2014from defining a future-state architecture to troubleshooting a campaign that is failing today. Have led an ESP migration, Braze implementation, data architecture effort, or major CRM platform transformation. Know how to evaluate whether an operational problem is caused by people, process, tooling, approvals, staffing, or system limitations. Are willing to challenge inefficient ways of working while bringing the team along. Build durable systems: clear documentation, reusable workflows, scalable templates, strong governance, and measurable success criteria. Understand how CRM technology can support both near-term revenue and long-term retention, personalization, and customer value. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Oakland, California","country":"United States of America","postalCode":"94607","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1640","standardisedCity":"Oakland","locationAccuracyLevel":"address","jobFamily":"Marketing General","externalTracking":false,"SupervisoryOrg":"Megan Hunter","visibilityType":"External","longitude":"-122.2734084","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-122.2734084,"lat":37.80135},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC95","stateCountry":"California, United States of America","jobId":"1640","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC95","jobUpdated":"2026-10-01T05:33:35.275Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Wendy Bombardi (Terminated)","titlenew":"Manager, CRM Technology & Operations","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b><b>How You Will Make An Impact\u00A0</b></b></p><p><span>ThredUp is looking for a </span>Manager, CRM Technology & Operations<span> to manage the systems, people, and processes that support personalized customer engagement across email, SMS, push, and in-app messaging.</span></p><p><span>This role sits at the intersection of lifecycle marketing, marketing technology, data, product, and engineering. You will help execute and evolve our CRM technology ecosystem, with a particular focus on </span>Braze architecture, data and event integrations, audience and segmentation capabilities, cross-channel orchestration, personalization, measurement, and operational scale.</p><p><span>You will also </span>manage the day-to-day work of the individuals responsible for technical CRM production and campaign quality<span>. The ideal candidate is a player-coach who can translate strategy into execution, troubleshoot complex technical issues, configure campaigns and segments, review code, improve production processes, and coach others through change.</span></p><p></p><p></p><p><b><b>In This Role You\u2019ll Get To:</b></b></p><ul><li><p>Lead the day-to-day work of the CRM technology and technical operations team,<span> supporting campaign production, QA, documentation, tooling, governance, and operating standards.</span></p></li><li><p>Manage and execute the Braze roadmap, partnering with CRM leadership<span> and cross-functional teams to assess platform capabilities, surface technical risks and tradeoffs, and support prioritization across the CRM technology ecosystem.</span></p></li><li><p><span>Partner with Data Engineering, Analytics, Product, and Engineering to </span>improve the flow and activation of customer data <span>from the warehouse, CDP, and other systems.</span></p></li><li><p><span>Design and </span>build complex, personalized, cross-channel customer journeys<span>, including campaigns, canvases, segments, templates, and personalization logic across email, SMS, push, and in-app messaging.</span></p></li><li><p>Assess and improve CRM systems and workflows<span> by identifying capability and ownership gaps, then implementing automation, reusable templates, better tooling, and scalable operating processes.</span></p></li><li><p>Translate lifecycle strategies into scalable technical solutions<span>, including data requirements, events, attributes, subscription groups, audience logic, personalization, orchestration, experimentation, and measurement.</span></p></li><li><p>Ensure strong governance<span> across permissions, compliance, deliverability, subscription management, data quality, naming conventions, documentation, and change management.</span></p></li><li><p>Evaluate and implement new martech, AI, and machine-learning capabilities<span> that improve customer engagement and team productivity.</span></p></li><li><p><span>Serve as the </span>primary technical partner to Braze<span> and other marketing technology vendors.</span></p></li></ul><p></p><p><b><b>What We\u2019re Looking For:</b></b></p><ul><li><p>7+ years of experience in CRM technology<span>, marketing operations, lifecycle marketing, marketing systems, or a related technical discipline.</span></p></li><li><p>Experience leading and developing<span> a CRM operations, marketing technology, email development, or technical production team.</span></p></li><li><p>Deep hands-on experience with Braze<span> or a comparable customer engagement platform. Braze experience is strongly preferred and may be required depending on the candidate\u2019s background.</span></p></li><li><p><span>Strong judgment and communication skills, with the </span>ability to translate between technical and non-technical audiences<span>.</span></p></li><li><p><span>Experience designing and implementing complex, multi-step </span>orchestration across email, SMS, push, and in-app messaging<span>.</span></p></li><li><p><span>Experience with </span>marketing systems architecture<span>, including data models, customer events, APIs, integrations, identity, warehouse or CDP activation, and platform governance.</span></p></li><li><p>A technical foundation as a developer, email engineer, marketing technologist<span>, or CRM systems architect\u2014with the ability to read and write HTML, CSS, Liquid, JavaScript, SQL, or similar languages.</span></p></li><li><p>Experience hand-coding emails or building CRM campaigns directly<span>, rather than operating solely as a project manager or requirements requester.</span></p></li><li><p><span>Strong understanding of audience segmentation, personalization, experimentation, deliverability, consent management, subscription groups, and channel-specific constraints.</span></p></li><li><p><span>Proven ability to </span>partner effectively<span> with Data Engineering, Analytics, Product, Engineering, Creative, and Marketing stakeholders.</span></p></li><li><p><span>Experience managing complex cross-functional programs and prioritizing a roadmap across competing business needs.</span></p></li><li><p><span>Experience with project and workflow management tools such as Jira, Asana, Airtable, or similar platforms.</span></p></li><li><p>Curiosity about agentic AI, machine learning<span>, adaptive systems, and emerging applications in CRM and marketing technology.</span></p></li></ul><h3></h3><p><b><b>You\u2019ll Be Successful If You</b></b></p><ul><li><p><span>Can move comfortably between strategy and execution\u2014from defining a future-state architecture to troubleshooting a campaign that is failing today.</span></p></li><li><p><span>Have led an ESP migration, Braze implementation, data architecture effort, or major CRM platform transformation.</span></p></li><li><p><span>Know how to evaluate whether an operational problem is caused by people, process, tooling, approvals, staffing, or system limitations.</span></p></li><li><p><span>Are willing to challenge inefficient ways of working while bringing the team along.</span></p></li><li><p><span>Build durable systems: clear documentation, reusable workflows, scalable templates, strong governance, and measurable success criteria.</span></p></li><li><p><span>Understand how CRM technology can support both near-term revenue and long-term retention, personalization, and customer value.</span></p></li></ul><p><br /><span>At ThredUp, your base pay is one part of your total compensation package. This role pays between $ 175,000 and $200,000, and your actual base pay will depend on your skills, qualifications, experience, and location.</span></p><p></p><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.</span></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p>\u00A0</p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p><p></p>","cityStateZipCode":"Oakland, California, 94607","locale":"en_US","title":"Manager, CRM Technology & Operations","jobSeqNo":"THRTHRUS1640EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-08T00:00:00.000Z"],"ml_highlight":"Take on the role of Manager, CRM Technology & Operations to lead the technical and operational teams supporting personalized customer engagement across multiple channels. Oversee campaign production, QA, and technical solutions, leveraging your expertise in CRM technology and marketing operations. Ideal for experienced professionals with deep technical and leadership skills.","dateCreated":"2026-09-08T20:33:46.288+0000","hiringFirstName":"","primaryLocation":"969 Broadway
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. Haz clic en el bot\u00F3n para aprender c\u00F3mo cambiar la configuraci\u00F3n de idioma en tu dispositivo m\u00F3vil o navegador web: https://careers.thredup.com/us/en/Device-Translation-Instructions . Sobre ThredUp. \u00A1\u00DAnete a un l\u00EDder en crecimiento dentro del emocionante mundo de la reventa de moda! Trabaja en un lugar incre\u00EDble que ofrece tiempo completo, horarios fijos, pago semanal, horas extra y oportunidades de ascenso. \u00BFSoy un buen candidato para ThredUp? De pie y en movimiento: Estar\u00E1s de pie durante todo tu turno mientras inspeccionas, cuelgas, doblas y fotograf\u00EDas ropa de segunda mano. El puesto incluye agacharse, levantar hasta 30 lbs, y empujar o jalar percheros que pesan hasta 150 lbs. Es un buen ejercicio, del tipo bueno. Ad\u00E1ptate al cambio: Nuestros procesos siempre est\u00E1n mejorando, as\u00ED que ser flexible y estar abierto/a al cambio es importante. Si te gusta la variedad, te sentir\u00E1s como en casa. Pantallas y deslizamientos: Este no es un trabajo de oficina t\u00EDpico, pero usar\u00E1s tabletas, esc\u00E1neres, aplicaciones y otras herramientas tecnol\u00F3gicas cotidianas. Si puedes deslizar, tocar y hacer clic con confianza, est\u00E1s en buena forma. El equipo primero: Trabajar\u00E1s de cerca con tu equipo en un entorno de ritmo acelerado, similar a un ambiente de tienda minorista o almac\u00E9n. Llegar a tiempo, colaborar y trabajar bien con tu equipo es esencial para que todo funcione sin problemas. R\u00E1pido, enfocado y positivo: Mantienes una actitud positiva, incluso en los d\u00EDas m\u00E1s ocupados. Te mueves con rapidez y precisi\u00F3n, prestas atenci\u00F3n a los detalles y te enorgulleces de asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares de calidad. \u00BFQu\u00E9 debo esperar en el trabajo? La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol. Sin montacargas. Sin cascos. Sin botas de punta de acero. Este no es tu t\u00EDpico trabajo de almac\u00E9n. Turnos con m\u00FAsica de fondo. La m\u00FAsica suena mientras trabajas, y el ritmo mantiene todo en movimiento. Es un ambiente animado y enfocado donde el equipo aporta la energ\u00EDa. \u00BFC\u00F3digo de vestimenta? Comodidad casual. Usa lo que te ayude a sentirte listo/a para trabajar. Los pantalones y las camisetas son perfectos. Solo aseg\u00FArate de usar zapatos c\u00F3modos y cerrados de la punta por seguridad. Celebr\u00E9mos entre todos. Nos encanta celebrar el buen trabajo. Nuestro programa de reconocimiento te permite dar y recibir menciones especiales, con oportunidades de ganar divertidos art\u00EDculos promocionales de ThredUp en el camino. Crece con nosotros. No solo contratamos, formamos talento. Muchos de nuestros l\u00EDderes comenzaron en puestos como este y est\u00E1n aqu\u00ED para ayudarte a crecer tambi\u00E9n. Calidad y Etiquetado \u2013 Guardianes de Nuestro Closet. \u00BFTienes buen ojo para los detalles que otros pasan por alto? \u00DAnete a nuestro equipo de Calidad y Etiquetado para asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares antes de publicarse. Inspeccionar\u00E1n la ropa para identificar talla, marca, material, g\u00E9nero y categor\u00EDa, creando una \"biograf\u00EDa\" de moda completa para cada prenda. Con capacitaci\u00F3n pr\u00E1ctica, aprender\u00E1s a etiquetar y revisar art\u00EDculos con precisi\u00F3n para que los compradores sepan exactamente qu\u00E9 esperar y les encante lo que llega a su puerta. Estudio \u2013 Fotografiando Nuestro Closet. \u00BFTe encanta la moda y el estilismo? \u00A1Nuestros estilistas de estudio le dan vida a nuestra ropa! Vestir\u00E1s art\u00EDculos en maniqu\u00EDes para mostrar c\u00F3mo se deben usar, y luego tomar\u00E1s fotos usando nuestra aplicaci\u00F3n. Todo se trata de crear una imagen limpia y consistente que ayude a los compradores a sentirse seguros en sus elecciones. Si disfrutas ser creativo/a, trabajar con ropa y contribuir a una excelente experiencia de compra en l\u00EDnea, \u00A1esta es tu pasarela! Bien, tienes mi atenci\u00F3n. \u00BFQu\u00E9 gano yo? \u00A1Haz que cada viernes sea un por fin es viernes! Recibe tu pago cada viernes. Pago inicial: 18.50/hora para el turno de fin de semana(WKND)($17 base + $1.50 de diferencial). El pago se basa en el turno trabajado y los diferenciales de turno pueden cambiar. La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol. Enc\u00E1rgate de lo tuyo y trabaja horas extra opcionales cuando se ofrezcan seg\u00FAn las necesidades del negocio. \u00A1La decisi\u00F3n es tuya! Desde el d\u00EDa 1: Te tenemos cubierto/a. ThredUp ofrece planes de seguro m\u00E9dico, dental, de visi\u00F3n y para mascotas, art\u00EDculos promocionales de ThredUp para mostrar que eres parte de nuestro equipo, adem\u00E1s de otras cosas muy divertidas (programas de asistencia al empleado, incre\u00EDbles programas de descuentos y m\u00E1s), \u00A1todo vigente desde tu primer d\u00EDa! Valoramos tu equilibrio entre el trabajo y la vida personal. Tenemos varias formas en las que puedes pasar tiempo con amigos y familiares en los d\u00EDas que m\u00E1s te importan. Desde el d\u00EDa 1, comenzar\u00E1s a acumular tiempo libre pagado, d\u00EDas festivos de tu elecci\u00F3n (\u00A1porque reconocemos y celebramos la diversidad!), y para completarlo, \u00A1ofrecemos tiempo libre PAGADO por tu aniversario en ThredUp! \u00BFTe gusta una buena oferta? As\u00ED es, tenemos un descuento para empleados sobre nuestros art\u00EDculos, que ya tienen muy buen precio. Este puesto no es elegible para patrocinio de visa. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. 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By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><div></div><div><div><div><div><div><div><div><div><div><b><i>Haz clic en el bot\u00F3n para aprender c\u00F3mo cambiar la configuraci\u00F3n de idioma en tu dispositivo m\u00F3vil o navegador web: </i>https://careers.thredup.com/us/en/Device-Translation-Instructions </b><p><br /><u><b><span>Sobre ThredUp</span></b></u></p><p><b><span>\u00A1\u00DAnete a un l\u00EDder en crecimiento dentro del emocionante mundo de la reventa de moda! Trabaja en un lugar incre\u00EDble que ofrece tiempo completo, horarios fijos, pago semanal, horas extra y oportunidades de ascenso.</span></b></p><p><b><span>\u00BFSoy un buen candidato para ThredUp?</span></b></p><ul><li><p><b><span>De pie y en movimiento: Estar\u00E1s de pie durante todo tu turno mientras inspeccionas, cuelgas, doblas y fotograf\u00EDas ropa de segunda mano. El puesto incluye agacharse, levantar hasta 30 lbs, y empujar o jalar percheros que pesan hasta 150 lbs. Es un buen ejercicio, del tipo bueno.</span></b></p></li><li><p><b><span>Ad\u00E1ptate al cambio: Nuestros procesos siempre est\u00E1n mejorando, as\u00ED que ser flexible y estar abierto/a al cambio es importante. Si te gusta la variedad, te sentir\u00E1s como en casa.</span></b></p></li><li><p><b><span>Pantallas y deslizamientos: Este no es un trabajo de oficina t\u00EDpico, pero usar\u00E1s tabletas, esc\u00E1neres, aplicaciones y otras herramientas tecnol\u00F3gicas cotidianas. Si puedes deslizar, tocar y hacer clic con confianza, est\u00E1s en buena forma.</span></b></p></li><li><p><b><span>El equipo primero: Trabajar\u00E1s de cerca con tu equipo en un entorno de ritmo acelerado, similar a un ambiente de tienda minorista o almac\u00E9n. Llegar a tiempo, colaborar y trabajar bien con tu equipo es esencial para que todo funcione sin problemas.</span></b></p></li><li><p><b><span>R\u00E1pido, enfocado y positivo: Mantienes una actitud positiva, incluso en los d\u00EDas m\u00E1s ocupados. Te mueves con rapidez y precisi\u00F3n, prestas atenci\u00F3n a los detalles y te enorgulleces de asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares de calidad.</span></b><br />\u00A0</p></li></ul><p><u><b><span>\u00BFQu\u00E9 debo esperar en el trabajo?</span></b></u></p><ul><li><p><b><span>La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol.</span></b></p></li><li><p><b><span>Sin montacargas. Sin cascos. Sin botas de punta de acero. Este no es tu t\u00EDpico trabajo de almac\u00E9n.</span></b></p></li><li><p><b><span>Turnos con m\u00FAsica de fondo. La m\u00FAsica suena mientras trabajas, y el ritmo mantiene todo en movimiento. Es un ambiente animado y enfocado donde el equipo aporta la energ\u00EDa.</span></b></p></li><li><p><b><span>\u00BFC\u00F3digo de vestimenta? Comodidad casual. Usa lo que te ayude a sentirte listo/a para trabajar. Los pantalones y las camisetas son perfectos. Solo aseg\u00FArate de usar zapatos c\u00F3modos y cerrados de la punta por seguridad.</span></b></p></li><li><p><b><span>Celebr\u00E9mos entre todos. Nos encanta celebrar el buen trabajo. Nuestro programa de reconocimiento te permite dar y recibir menciones especiales, con oportunidades de ganar divertidos art\u00EDculos promocionales de ThredUp en el camino.</span></b></p></li><li><p><b><span>Crece con nosotros. No solo contratamos, formamos talento. Muchos de nuestros l\u00EDderes comenzaron en puestos como este y est\u00E1n aqu\u00ED para ayudarte a crecer tambi\u00E9n.</span></b><br />\u00A0</p></li></ul><p><b><u><span>Calidad y Etiquetado \u2013 Guardianes de Nuestro Closet</span></u><br /><span>\u00BFTienes buen ojo para los detalles que otros pasan por alto? \u00DAnete a nuestro equipo de Calidad y Etiquetado para asegurar que cada art\u00EDculo cumpla con nuestros est\u00E1ndares antes de publicarse. Inspeccionar\u00E1n la ropa para identificar talla, marca, material, g\u00E9nero y categor\u00EDa, creando una "biograf\u00EDa" de moda completa para cada prenda. Con capacitaci\u00F3n pr\u00E1ctica, aprender\u00E1s a etiquetar y revisar art\u00EDculos con precisi\u00F3n para que los compradores sepan exactamente qu\u00E9 esperar y les encante lo que llega a su puerta.</span></b><br />\u00A0</p><p><b><u><span>Estudio \u2013 Fotografiando Nuestro Closet</span></u><br /><span>\u00BFTe encanta la moda y el estilismo? \u00A1Nuestros estilistas de estudio le dan vida a nuestra ropa! Vestir\u00E1s art\u00EDculos en maniqu\u00EDes para mostrar c\u00F3mo se deben usar, y luego tomar\u00E1s fotos usando nuestra aplicaci\u00F3n. Todo se trata de crear una imagen limpia y consistente que ayude a los compradores a sentirse seguros en sus elecciones. Si disfrutas ser creativo/a, trabajar con ropa y contribuir a una excelente experiencia de compra en l\u00EDnea, \u00A1esta es tu pasarela!</span></b></p><p><b><span>Bien, tienes mi atenci\u00F3n. \u00BFQu\u00E9 gano yo?</span></b></p><ul><li><p><b><span>\u00A1Haz que cada viernes sea un </span><span>por fin es viernes</span><span>! Recibe tu pago cada viernes.</span></b></p></li><li><p><b><span>Pago inicial: </span><span>18.50/hora para el turno de fin de semana(WKND)(</span><span>$17 base + $1.50 de diferencial). El pago se basa en el turno trabajado y los diferenciales de turno pueden cambiar.</span></b></p></li><li><p><b><span>La incorporaci\u00F3n, la capacitaci\u00F3n y la supervisi\u00F3n diaria est\u00E1n disponibles en espa\u00F1ol.</span></b></p></li><li><p><b><span>Enc\u00E1rgate de lo tuyo y trabaja horas extra opcionales cuando se ofrezcan seg\u00FAn las necesidades del negocio. \u00A1La decisi\u00F3n es tuya!</span></b></p></li><li><p><b><span>Desde el d\u00EDa 1: Te tenemos cubierto/a. ThredUp ofrece planes de seguro m\u00E9dico, dental, de visi\u00F3n y para mascotas, art\u00EDculos promocionales de ThredUp para mostrar que eres parte de nuestro equipo, adem\u00E1s de otras cosas muy divertidas (programas de asistencia al empleado, incre\u00EDbles programas de descuentos y m\u00E1s), \u00A1todo vigente desde tu primer d\u00EDa!</span></b></p></li><li><p><b><span>Valoramos tu equilibrio entre el trabajo y la vida personal. Tenemos varias formas en las que puedes pasar tiempo con amigos y familiares en los d\u00EDas que m\u00E1s te importan. Desde el d\u00EDa 1, comenzar\u00E1s a acumular tiempo libre pagado, d\u00EDas festivos de tu elecci\u00F3n (\u00A1porque reconocemos y celebramos la diversidad!), y para completarlo, \u00A1ofrecemos tiempo libre PAGADO por tu aniversario en ThredUp!</span></b></p></li><li><p><b><span>\u00BFTe gusta una buena oferta? As\u00ED es, tenemos un descuento para empleados sobre nuestros art\u00EDculos, que ya tienen muy buen precio.</span></b><br />\u00A0</p></li></ul><p><b><span>Este puesto no es elegible para patrocinio de visa.</span></b></p></div></div></div></div></div></div></div></div></div><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Your mission has two parts. 1. Ensure clothing meets our quality standards. 2. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Record details such as brand, size, gender, category, and condition. Photograph tags to capture product information. What This Role Requires. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Willingness to Learn: Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Adaptability: Adjusting easily to change and shifting priorities. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. Focus & Positivity: Bring attention to detail, speed, and an upbeat attitude to every shift. PM Shift Hours: Monday - Thursday 3:30pm-2am. Why You\u2019ll Love Working Here. Starting Pay: $17/hr for PM shift. Pay is based on shift worked and shift differentials may change. Weekly Pay: Every Friday is FriYAY. Pay For Performance: Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter. Day 1 Benefits: Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc. Work-Life Balance: You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary. Predictable Schedules: Our shift times are consistent so you know what to expect. Optional Overtime: Is available at certain times of the year. Music-Friendly Shifts: Headphones (bone conductor) allowed at most stations\u2014work to your own playlist. Casual & Fun Environment: This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe. Air-conditioned Distribution Centers: Stay cool while you work. Growth Opportunities: We reward and recognize top performers with swag, promotions, and higher pay. Employee Discount: Extra savings on already affordable styles. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","jobDeletedOn":"2026-09-06T23:33:40.557Z","ml_Description":"As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale. Ensure clothing meets our quality standards. Provide accurate product details. What You\u2019ll Do. Open and unpack bags of gently used clothing from customers. Conduct quality checks on each garment. Use a USB scanner and iPad app with step-by-step prompts. Photograph tags to capture product information. On-Your-Feet Work: Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift. Performance: Achieving goals in a fast-paced, metrics-driven environment. Tech Comfort: Comfortable using tablets, scanners, and basic apps. Reliability: Maintaining consistent attendance, on-time arrival, and teamwork. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Lancaster, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"no","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1434","standardisedCity":"Lancaster","locationAccuracyLevel":"address","jobFamily":"Ops Support","externalTracking":false,"SupervisoryOrg":"On Station Roles (Dana Stimson)","visibilityType":"External","longitude":"-96.8202937","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-96.8202937,"lat":32.6390616},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4002.TM","stateCountry":"Texas, United States of America","jobId":"1434","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","jobReopenedOn":"2026-09-08T21:33:56.084Z","profileId":"4002.TM","jobUpdated":"2026-10-04T05:35:45.160Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Team Member - Apparel Processing (PM Shift)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><span>As a Team Member in our Distribution Center, you\u2019ll inspect, process, and prepare secondhand clothing for resale.</span><b><span> </span><b>Your mission has two parts:</b></b></p><p><span>1. Ensure clothing meets our quality standards</span></p><p><span>2. Provide accurate product details</span><br />\u00A0</p><p><b><b>What You\u2019ll Do</b></b></p><ul><li><p><span>Open and unpack bags of gently used clothing from customers</span></p></li><li><p><span>Conduct quality checks on each garment</span></p></li><li><p><span>Use a USB scanner and iPad app with step-by-step prompts</span></p></li><li><p><span>Record details such as brand, size, gender, category, and condition</span></p></li><li><p><span>Photograph tags to capture product information</span></p></li></ul><p></p><p><b><b>What This Role Requires</b></b></p><ul><li><p><b><b>On-Your-Feet Work: </b></b><span>Stationary standing your entire 10-12 hour shift, bending, lifting up to 30 lbs, and moving racks up to 150 lbs throughout your shift.</span></p></li><li><p><b><b>Performance:</b><span> </span></b><span>Achieving goals in a fast-paced, metrics-driven environment.</span></p></li><li><p><b><b>Willingness to Learn: </b></b><span>Show up ready to learn\u2014our structured training program with hands-on support in your first weeks will teach you everything you need to succeed.</span></p></li><li><p><b><b>Tech Comfort: </b></b><span>Comfortable using tablets, scanners, and basic apps.</span></p></li><li><p><b><b>Adaptability:</b><span> </span></b><span>Adjusting easily to change and shifting priorities.</span></p></li><li><p><b>Reliability:</b> <span>Maintaining consistent attendance, on-time arrival, and teamwork.</span></p></li><li><p><b><b>Focus & Positivity: </b></b><span>Bring attention to detail, speed, and an upbeat attitude to every shift.</span><br />\u00A0</p></li></ul><p><b><b>PM Shift Hours: </b></b>Monday - Thursday 3:30pm-2am<br />\u00A0</p><p><b><b>Why You\u2019ll Love Working Here</b></b></p><ul><li><p><b><b>Starting Pay:</b></b>\u00A0$17/hr for PM shift. <i>Pay is based on shift worked and shift differentials may change.</i></p></li><li><p><b><b>Weekly Pay:</b><span> </span></b><span>Every Friday is FriYAY.</span></p></li><li><p><b><b>Pay For Performance: </b></b><span>Consistently hitting or exceeding specific performance metrics can directly increase your pay, with the opportunity to earn up to an additional $0.50 per hour each quarter.</span></p></li><li><p><b><b>Day 1 Benefits:</b><span> </span></b><span>Medical, dental, vision, pet insurance, employee assistance programs, employee stock purchase plan, etc.</span></p></li><li><p><b><b>Work-Life Balance:</b><span> </span></b>You start earning PTO and sick time on day 1, and paid time off for your ThredUp anniversary.</p></li><li><p><b><b>Predictable Schedules:</b><span> </span></b><span>Our shift times are consistent so you know what to expect.</span></p></li><li><p><b><b>Optional Overtime:</b><span> </span></b><span>Is available at certain times of the year.\u00A0</span></p></li><li><p><b><b>Music-Friendly Shifts:</b><span> </span></b><span>Headphones (bone conductor) allowed at most stations\u2014work to your own playlist.</span></p></li><li><p><b><b>Casual & Fun Environment: </b></b><span>This isn\u2019t your typical warehouse\u2014no forklifts, hard hats, or steel-toe boots. Just a relaxed dress code, great teammates, and a lively vibe.</span></p></li><li><p><b><b>Air-conditioned Distribution Centers:</b><span> </span></b><span>Stay cool while you work.</span></p></li><li><p><b><b>Growth Opportunities:</b><span> </span></b><span>We reward and recognize top performers with swag, promotions, and higher pay.</span></p></li><li><p><b><b>Employee Discount:</b><span> </span></b><span>Extra savings on already affordable styles.</span></p></li></ul><p></p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Lancaster, Texas, 75134","locale":"en_US","title":"Team Member - Apparel Processing (PM Shift)","jobSeqNo":"THRTHRUS1434EXTERNALENUS","postedDate":"2026-09-08T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-08T00:00:00.000Z"],"ml_highlight":"We are seeking a Team Member in our Apparel Processing team to inspect, process, and prepare secondhand clothing for resale. Key responsibilities include conducting quality checks and recording product details. Ideal candidates are detail-oriented, adaptable, and comfortable with fast-paced, on-the-go work.","dateCreated":"2026-04-06T17:54:46.240+0000","hiringFirstName":"","primaryLocation":"3800 N. I-35E
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. As an Area Manager you will lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area. Your role is to collaborate with your peers to meet production goals and keep workflow humming for your shift. You manage your team by developing and supporting Leads who are actively coaching Associates on processes, procedures, quality standards, workflow, and scheduling. 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Takin\u2019 care of business to meet the day-to-day needs of the team including vacation requests, scheduling, timecards, attendance, and more. Keep things interesting by participating in special projects as needed. Help build the team UP by giving and receiving timely, constructive, and respectful feedback with team members, peers, and leadership. Flex your cross-functional skills by actively participating in the recruiting, onboarding, development, and retention of Associates. Pave the way for the team\u2019s success by demonstrating and awarding ambassadors of the thredUP values (DOTS) and culture in all interactions. Taking care of the team by creating a safe work environment and showing others how to operate safely. What We\u2019re Looking For. Our environment is upbeat! Expect to hear music and see (or perform) the occasional dance move on the way to the next station. You will thrive if you have built strong and cohesive teams and relationships with colleagues at all levels. Teamwork makes the dream work! Strong collaborator who consistently connects with peers, leaders, and other team members in order to establish an environment of trust, inclusion, and respect. 5+ years in distribution/retail experience, including at least 3 years of successful training, mentoring, coaching, and developing people you\u2019ve led. You are comfortable making complex decisions to balance the needs of the team and the business. Experience utilizing reports and KPIs to coach and develop team members. This role is not eligible for visa sponsorship. What We Offer. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. As an Area Manager you will lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area. Your role is to collaborate with your peers to meet production goals and keep workflow humming for your shift. You manage your team by developing and supporting Leads who are actively coaching Associates on processes, procedures, quality standards, workflow, and scheduling. You will thrive in this role if you are passionate about leading and coaching your team, utilize data to plan weekly and beyond, study processes and systems to help improve and innovate, and build relationships with your team, peers, and leadership. You are tech-savvy and are comfortable utilizing reporting tools to analyze KPIs and using that info to improve distribution center performance. You are an excellent communicator and are well-versed in engaging, recognizing the team, establishing personal connections and demonstrating care. Collaborate with your team, peers, and leadership to improve processes, increase efficiency, and target areas of opportunity. Takin\u2019 care of business to meet the day-to-day needs of the team including vacation requests, scheduling, timecards, attendance, and more. Keep things interesting by participating in special projects as needed. 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","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1623","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Operations (Greg Wicklem)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"4001.M2","stateCountry":"Pennsylvania, United States of America","jobId":"1623","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"4001.M2","jobUpdated":"2026-09-17T05:34:55.366Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Adrian Santana (Terminated)","titlenew":"Area Manager (PM)","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><span><b>How You Will Make An Impact</b></span></p><p><span>As an Area Manager you will lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area. Your role is to collaborate with your peers to meet production goals and keep workflow humming for your shift. You manage your team by developing and supporting Leads who are actively coaching Associates on processes, procedures, quality standards, workflow, and scheduling. You will thrive in this role if you are passionate about leading and coaching your team, utilize data to plan weekly and beyond, study processes and systems to help improve and innovate, and build relationships with your team, peers, and leadership. </span></p><p></p><p><span><b>In This Role You\u2019ll Get To:</b></span></p><ul><li>You are passionate about owning your team\u2019s performance and setting them up for success by collaborating with peers, coaching and developing Associates, and proactively communicating in all directions.</li><li>You are tech-savvy and are comfortable utilizing reporting tools to analyze KPIs and using that info to improve distribution center performance.\u00A0</li><li>You are an excellent communicator and are well-versed in engaging, recognizing the team, establishing personal connections and demonstrating care.</li><li>Partnership is key! Collaborate with your team, peers, and leadership to improve processes, increase efficiency, and target areas of opportunity.</li><li>Takin\u2019 care of business to meet the day-to-day needs of the team including vacation requests, scheduling, timecards, attendance, and more.\u00A0</li><li>Keep things interesting by participating in special projects as needed.\u00A0</li><li>Help build the team UP by giving and receiving timely, constructive, and respectful feedback with team members, peers, and leadership.</li><li>Flex your cross-functional skills by actively participating in the recruiting, onboarding, development, and retention of Associates.</li><li>Pave the way for the team\u2019s success by demonstrating and awarding ambassadors of the thredUP values (DOTS) and culture in all interactions.</li><li>Taking care of the team by creating a safe work environment and showing others how to operate safely.</li></ul><p></p><p><span><b>What We\u2019re Looking For: </b></span></p><p></p><ul><li>Our environment is upbeat! Expect to hear music and see (or perform) the occasional dance move on the way to the next station. You will thrive if you have built strong and cohesive teams and relationships with colleagues at all levels.\u00A0\u00A0</li><li>Teamwork makes the dream work! Strong collaborator who consistently connects with peers, leaders, and other team members in order to establish an environment of trust, inclusion, and respect.\u00A0</li><li>5+ years in distribution/retail experience, including at least 3 years of successful training, mentoring, coaching, and developing people you\u2019ve led.\u00A0</li><li>You are comfortable making complex decisions to balance the needs of the team and the business.\u00A0\u00A0</li><li>Experience utilizing reports and KPIs to coach and develop team members.</li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b><span>\u200B</span></b><b><span>How You Will Make An Impact</span></b></p><p><span>We're looking for a Machine Learning Architect to define the technical strategy for our recommender system as we seek to personalize the experience for everyone on the ThredUp platform. In this role, you'll set the architectural direction that our personalization teams build on, and you'll be a key technical advisor to other teams shaping the data, backend, and frontend systems that power our recommender system.</span></p><p></p><p><span>You'll partner closely across engineering leadership, data science, and product to make sure our recommendation infrastructure scales with the business, balancing relevance, diversity, and business outcomes like conversion and AOV, while staying flexible enough to adapt to emerging product innovations.</span></p><p></p><p><span>This is a senior individual contributor role with a major opportunity to directly impact company performance. You won't have direct reports, but you'll drive impact by shaping how dozens of engineers and data scientists build the next era of personalized shopping experiences at ThredUp. We're targeting candidates at Senior Staff to Principal level. Final title, level, and compensation will be determined based on experience, scope, and demonstrated impact.</span></p><p></p><h2><b><span>In This Role You\u2019ll Get To</span></b></h2><ul><li><p><span>Define and own the long-term technical architecture for recommendation systems spanning retrieval, ranking, re-ranking, and real-time serving across multiple surfaces.</span></p></li><li><p><span>Act as the connective tissue across teams that build and operate recommender system components and influence investment decisions across the org by authoring architecture RFCs and leading technical reviews</span></p></li><li><p><span>Design for scale: low-latency serving, high-throughput candidate retrieval, real-time feature freshness, and a catalog of millions of unique items listed at any point in time</span></p></li><li><p><span>Partner with product and business stakeholders to translate merchandising, catalog, and revenue goals into ML system requirements.</span></p></li><li><p><span>Mentor across teams; raise the technical bar company-wide</span></p></li><li><p><span>Be hands-on: read the latest recommender system research, prototype, review code and designs, and dig into production issues when the problem calls for it.</span></p></li></ul><p><span>\u200B</span></p><h2><b><span>What We're Looking For</span></b></h2><ul><li><p><span>10+ years in Data Science, Machine Learning Engineering, or Software Engineering, including 5+ years focused specifically on recommender systems.</span></p></li><li><p><span>MS or PhD in Computer Science, Data Science, Engineering, or a related quantitative field; or equivalent industry experience.</span></p></li><li><p><span>We are open to considering candidates with prior position titles and experience as an Applied Scientist, Software Engineer, or Data Scientist.</span></p></li><li><p><span>Demonstrated experience architecting end-to-end recommender system pipelines that span multiple services. Deep expertise in machine learning models used across retrieval, ranking, and reranking.</span></p></li><li><p><span>A track record of setting technical direction across teams or product lines. Examples include: architecture decisions adopted org-wide, cross-team platform migrations, or serving as a technical authority across multiple engineering groups.</span></p></li><li><p><span>Experience balancing ML metrics (recall, precision, NDCG) against business metrics (conversion, AOV, etc.).</span></p></li><li><p><span>Knowledge of how to build distributed systems at scale: low-latency serving, feature stores, vector databases, and streaming pipelines.</span></p></li><li><p><span>Excellent written and verbal communication. Able to drive alignment across technical and non-technical stakeholders without formal authority.</span></p></li><li><p><span>Experience building highly adaptive recommender systems, typically involving some aspect of real-time feature generation and reinforcement learning is a plus.</span></p></li><li><p><span>Experience working with large product catalogs with a high degree of cold start problems; this may but need not be in an eCommerce setting is a plus.</span></p></li><li><p><span>Hands-on experience working with OpenSearch is a plus.</span></p></li><li><p><span>Open-source contributions or publications in recommender systems, retrieval, or ranking is a plus.</span></p></li></ul><p></p><p>At ThredUp, your base pay is one part of your total compensation package. This role pays between $250,000 and $300,000, and your actual base pay will depend on your skills, qualifications, experience, and location.</p><p></p><p>Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp\u2019s Employee Stock Purchase Plan. Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.</p><p></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. The Role. ThredUp is turning secondhand browsing into a live, shoppable experience \u2014 buyers don't scroll a feed, they watch a real person pull real inventory in real time. We're building ThredUp Live, and we need a strategist, producer, and coach to build it from the ground up. As strategist, you'll decide which hosts we sign, what inventory goes into a show, and where we place our next bet. As producer, you'll ensure every show has the right pieces, pricing, and pace to convert. As coach, you'll turn each show's results into the next one's improvement. This is a rare opportunity to build a new business line from zero to one: the kind of entrepreneurial, high-ownership role where you help define the future of secondhand fashion. In This Role You'll Get To. Design and execute strategies for a zero-to-one live selling channel. Serve as the primary point of contact for live sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes. Analyze live selling performance metrics and deliver data-driven, actionable insights to optimize content strategy, inventory merchandising, and conversion . Act as the main point for live sellers, overseeing live planning, production, and communication. Identify growth opportunities within seller portfolios to enhance live commerce. Stay updated on live trends, collaborating with teams to align promotions with broader initiatives. What We're Looking For. Bachelor's Degree or equivalent with 3+ years in ecommerce, social media, influencers/UGC partnerships, social media, or live streaming platforms. Proven business development and sales track record in live-streaming or influencer marketing. Excellent communication skills; you can pitch prospective hosts and present results to senior leadership with clarity and conviction. Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs. Strong analytical skills: own performance metrics, build reporting, and translate data into a clear point of view. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. Interest in fashion tech, secondhand fashion, and sustainability strongly preferred . Schedule. Able to commute to ThredUp\u2019s Atlanta or Dallas area distribution centers 3-4 days per week. Flexible shift structure: shows are scheduled based on peak viewer traffic and may require some morning, midday, evening, and weekend show times. Expect 2-3 shows per week to start, with more added as we ramp the program . This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with Fridays off. Hybrid work environment: 3 days in the office and 1 day remote each week. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"Design and execute strategies for a zero-to-one live selling channel. Serve as the primary point of contact for live sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes. Analyze live selling performance metrics and deliver data-driven, actionable insights to optimize content strategy, inventory merchandising, and conversion . Act as the main point for live sellers, overseeing live planning, production, and communication. Identify growth opportunities within seller portfolios to enhance live commerce. Stay updated on live trends, collaborating with teams to align promotions with broader initiatives. Bachelor's Degree or equivalent with 3+ years in ecommerce, social media, influencers/UGC partnerships, social media, or live streaming platforms. Proven business development and sales track record in live-streaming or influencer marketing. Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs. Strong analytical skills: own performance metrics, build reporting, and translate data into a clear point of view. Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace. Interest in fashion tech, secondhand fashion, and sustainability strongly preferred . Able to commute to ThredUp\u2019s Atlanta or Dallas area distribution centers 3-4 days per week. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Suwanee, Georgia","country":"United States of America","postalCode":"30024","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1631","standardisedCity":"Suwanee","locationAccuracyLevel":"address","jobFamily":"Online Marketing","externalTracking":false,"SupervisoryOrg":"Danielle Vermeer","visibilityType":"External","longitude":"-84.0208787","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-84.0208787,"lat":34.0444023},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC133","stateCountry":"Georgia, United States of America","jobId":"1631","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"JC133","jobUpdated":"2026-10-02T05:30:15.281Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Live Selling & Social Commerce Manager","primaryLocaleCategory":"Marketing","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME\u2019s Best Inventions 2024, TIME's Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><br /><b><span>The Role</span></b></p><p><span>ThredUp is turning secondhand browsing into a live, shoppable experience \u2014 buyers don't scroll a feed, they watch a real person pull real inventory in real time. We're building ThredUp Live, and we need a strategist, producer, and coach to build it from the ground up. As strategist, you'll decide which hosts we sign, what inventory goes into a show, and where we place our next bet. As producer, you'll ensure every show has the right pieces, pricing, and pace to convert. As coach, you'll turn each show's results into the next one's improvement. This is a rare opportunity to build a new business line from zero to one: the kind of entrepreneurial, high-ownership role where you help define the future of secondhand fashion.</span></p><p><br /><b><span>In This Role You'll Get To</span></b></p><ul><li><p><span>Design and execute strategies for a zero-to-one live selling channel</span></p></li><li><p><span>Serve as the primary point of contact for live sellers, managing end-to-end live planning, day-to-day communication, execution, and ongoing performance coaching to elevate live outcomes</span></p></li><li><p><span>Analyze live selling performance metrics and deliver data-driven, actionable insights to optimize content strategy, inventory merchandising, and conversion\u00A0</span></p></li><li><p><span>Act as the main point for live sellers, overseeing live planning, production, and communication</span></p></li><li><p><span>Identify growth opportunities within seller portfolios to enhance live commerce.</span></p></li><li><p><span>Stay updated on live trends, collaborating with teams to align promotions with broader initiatives</span></p></li></ul><p><br /><b><span>What We're Looking For</span></b></p><ul><li><p><span>Bachelor's Degree or equivalent with 3+ years in ecommerce, social media, influencers/UGC partnerships, social media, or live streaming platforms</span></p></li><li><p><span>Proven business development and sales track record in live-streaming or influencer marketing</span></p></li><li><p><span>Excellent communication skills; you can pitch prospective hosts and present results to senior leadership with clarity and conviction</span></p></li><li><p><span>Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs</span></p></li><li><p><span>Strong analytical skills: own performance metrics, build reporting, and translate data into a clear point of view</span></p></li><li><p><span>Comfortable in a warehouse environment: on your feet, handling inventory, moving at a fast pace</span></p></li><li><p><span>Interest in fashion tech, secondhand fashion, and sustainability strongly preferred\u00A0</span></p></li></ul><p></p><p><b><span>Schedule</span></b></p><ul><li><p><span>Able to commute to ThredUp\u2019s Atlanta or Dallas area distribution centers 3-4 days per week</span></p></li><li><p><span>Flexible shift structure: shows are scheduled based on peak viewer traffic and may require some morning, midday, evening, and weekend show times</span></p></li><li><p><span>Expect 2-3 shows per week to start, with more added as we ramp the program</span><span>\u00A0</span></p></li></ul><p></p><p style=\"text-align:left\">This role is not eligible for visa sponsorship.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>What We Offer:</b></p><ul><li><p style=\"text-align:left\"><span>4-day work week, with Fridays off</span></p></li><li><p style=\"text-align:left\"><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p style=\"text-align:left\"><span>Competitive salary (we leverage market data)</span></p></li><li><p style=\"text-align:left\"><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p style=\"text-align:left\"><span>Employee stock purchase plan</span></p></li><li><p style=\"text-align:left\"><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p style=\"text-align:left\"><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p style=\"text-align:left\"><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p style=\"text-align:left\"><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p style=\"text-align:left\"><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p style=\"text-align:left\"><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i><span class=\"WHY2\">disabilitysupport@ThredUp.com</span></i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p>","cityStateZipCode":"Suwanee, Georgia, 30024","locale":"en_US","title":"Live Selling & Social Commerce Manager","jobSeqNo":"THRTHRUS1631EXTERNALENUS","postedDate":"2026-09-01T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-08-28T00:00:00.000Z","2026-09-01T00:00:00.000Z"],"ml_highlight":"We are seeking a strategist, producer, and coach to build ThredUp Live, transforming secondhand fashion into a live, shoppable experience. Lead live planning, execution, and performance coaching for sellers, while analyzing metrics to drive results. Ideal for candidates with ecommerce or live streaming experience and strong communication skills.","dateCreated":"2026-08-28T22:46:35.884+0000","hiringFirstName":"","primaryLocation":"580 Horizon Drive
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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. Operations Trainer Schedule. As an Ops Trainer, you'll enjoy a flexible work schedule designed to. support your work-life balance! While you'll have a primary shift, we'll. work with you to accommodate your availability and preferences whenever. possible. To help you plan ahead, your Training Manager will provide your. schedule at least three weeks in advance. Flexibility to work on an. additional shift may be needed to support new hire onboarding, meet. operational demands, and ensure a full 40-hour work week. We believe this. approach provides a predictable schedule while also allowing us to respond. to the ever-changing needs of our business. How You Will Make An Impact. The Ops Trainer understands all training materials, conducts training in. multiple areas as needed, coaches new team members, initiates. cross-training with guidance from leadership, and trains team members on. new processes while reinforcing safe work practices. The Ops Trainer also. plays an active role in partnering with the Training Manager to assess. training needs and suggest new learning solutions. You will thrive in this. position if you are open to giving and receiving constructive feedback and. committed to training team members and setting them up for success in their. role. In This Role You\u2019ll Get To. - Welcome new team members, establish rapport, and introduce ThredUp\u2019s. culture, work environment and team. - Drive engagement and retention of team members through delivering. effective and innovative training processes. - Administer on-station, classroom, quality, and safety training to new. and existing team members. - Facilitate all training content and initiatives provided by the. Operations Training Team and partner to recommend effective, engaging. learning solutions. - Establish strong partnerships with Ops leaders across all shifts,. supporting the training needs of all teams in the DC. - Act as a go-to expert, consistently follow-up with trainee(s), answering. questions and building rapport. - Assess and monitor the performance results on all trainees, providing. coaching and ongoing feedback to improve performance. - Work with the Training Manager to determine daily/weekly training. schedules across all shifts. What We\u2019re Looking For. - Solid understanding of ThredUp quality standards and operations. processes (internal only). - Strong communicator and facilitator with strong written, verbal and. interpersonal communication skills. - Flexibility in work schedule, open to supporting team members across. multiple shifts depending on the needs of the business. - Demonstrates effective organizational skills. - Enthusiastic about the development and training of all team members. - Experience giving and receiving constructive feedback and proactively. following-up with team members, peers, and leaders. - Role models good, independent judgment and operates with minimal. supervision. - Ability to create and maintain professional connections with team. members. - Keep business and customer information confidential. - Able to stand or walk for an entire shift (8-12 hours per day) as well. as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled. clothing racks weighing up to 150lbs. *To be eligible: Applicants with personal relationships such as family. members, romantic partners, or others in their household within the. Distribution Center must disclose them to their manager during the. application process so any potential conflicts of interest can be evaluated. prior to the interview process.*. This role is not eligible for visa sponsorship. What We Offer. Consistent, set schedule! Competitive pay (we leverage market data). Employee stock purchase plan. PTO + paid holidays. Medical, dental, vision, 401k, life and disability insurance offered. We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@thredup.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response. Before you go, our legal team wants you to know. You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.","ml_Description":"A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. support your work-life balance! work with you to accommodate your availability and preferences whenever. Flexibility to work on an. operational demands, and ensure a full 40-hour work week. The Ops Trainer understands all training materials, conducts training in. multiple areas as needed, coaches new team members, initiates. cross-training with guidance from leadership, and trains team members on. plays an active role in partnering with the Training Manager to assess. training needs and suggest new learning solutions. position if you are open to giving and receiving constructive feedback and. committed to training team members and setting them up for success in their. Drive engagement and retention of team members through delivering. Administer on-station, classroom, quality, and safety training to new. Facilitate all training content and initiatives provided by the. Operations Training Team and partner to recommend effective, engaging. Establish strong partnerships with Ops leaders across all shifts,. supporting the training needs of all teams in the DC. - Act as a go-to expert, consistently follow-up with trainee(s), answering. Assess and monitor the performance results on all trainees, providing. coaching and ongoing feedback to improve performance. - Work with the Training Manager to determine daily/weekly training. Solid understanding of ThredUp quality standards and operations. Strong communicator and facilitator with strong written, verbal and. interpersonal communication skills. - Demonstrates effective organizational skills. - Experience giving and receiving constructive feedback and proactively. following-up with team members, peers, and leaders. - Role models good, independent judgment and operates with minimal. Ability to create and maintain professional connections with team. Keep business and customer information confidential. - Able to stand or walk for an entire shift (8-12 hours per day) as well. as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled. clothing racks weighing up to 150lbs. * To be eligible: Applicants with personal relationships such as family. application process so any potential conflicts of interest can be evaluated. You must be at least 18 years old and have basic English literacy skills. ","externalApply":false,"cityState":"Mechanicsburg, Pennsylvania","country":"United States of America","postalCode":"17055","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1620","standardisedCity":"Mechanicsburg","locationAccuracyLevel":"address","jobFamily":"Ops Management","externalTracking":false,"SupervisoryOrg":"Flex and Support Roles (Nichole Knisley)","visibilityType":"External","longitude":"-76.96687829999999","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-76.96687829999999,"lat":40.1987063},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"JC71","stateCountry":"Pennsylvania, United States of America","jobId":"1620","refNum":"THRTHRUS","profileId":"JC71","jobUpdated":"2026-09-17T05:34:55.366Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Variable Ops Trainer","primaryLocaleCategory":"Operations DC","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b>Operations Trainer Schedule</b></p><p>As an Ops Trainer, you'll enjoy a flexible work schedule designed to<br />support your work-life balance! While you'll have a primary shift, we'll<br />work with you to accommodate your availability and preferences whenever<br />possible. To help you plan ahead, your Training Manager will provide your<br />schedule at least three weeks in advance. Flexibility to work on an<br />additional shift may be needed to support new hire onboarding, meet<br />operational demands, and ensure a full 40-hour work week. We believe this<br />approach provides a predictable schedule while also allowing us to respond<br />to the ever-changing needs of our business.</p><p></p><p><b>How You Will Make An Impact</b></p><p>The Ops Trainer understands all training materials, conducts training in<br />multiple areas as needed, coaches new team members, initiates<br />cross-training with guidance from leadership, and trains team members on<br />new processes while reinforcing safe work practices. The Ops Trainer also<br />plays an active role in partnering with the Training Manager to assess<br />training needs and suggest new learning solutions. You will thrive in this<br />position if you are open to giving and receiving constructive feedback and<br />committed to training team members and setting them up for success in their<br />role.</p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><p>- Welcome new team members, establish rapport, and introduce ThredUp\u2019s<br />culture, work environment and team.<br />- Drive engagement and retention of team members through delivering<br />effective and innovative training processes.<br />- Administer on-station, classroom, quality, and safety training to new<br />and existing team members.<br />- Facilitate all training content and initiatives provided by the<br />Operations Training Team and partner to recommend effective, engaging<br />learning solutions.<br />- Establish strong partnerships with Ops leaders across all shifts,<br />supporting the training needs of all teams in the <span>DC</span>.<br />- Act as a go-to expert, consistently follow-up with trainee(s), answering<br />questions and building rapport.<br />- Assess and monitor the performance results on all trainees, providing<br />coaching and ongoing feedback to improve performance.<br />- Work with the Training Manager to determine daily/weekly training<br />schedules across all shifts.</p><p></p><p><b>What We\u2019re Looking For:</b></p><p>- Solid understanding of ThredUp quality standards and operations<br />processes (internal only).<br />- Strong communicator and facilitator with strong written, verbal and<br />interpersonal communication skills.<br />- Flexibility in work schedule, open to supporting team members across<br />multiple shifts depending on the needs of the business.<br />- Demonstrates effective organizational skills.<br />- Enthusiastic about the development and training of all team members.<br />- Experience giving and receiving constructive feedback and proactively<br />following-up with team members, peers, and leaders.<br />- Role models good, independent judgment and operates with minimal<br />supervision.<br />- Ability to create and maintain professional connections with team<br />members.<br />- Keep business and customer information confidential.<br />- Able to stand or walk for an entire shift (8-12 hours per day) as well<br />as bend down, reach overhead, lift/carry up to 30lbs and push/pull wheeled<br />clothing racks weighing up to 150lbs.</p><p></p><p>*<span><b>To be eligible:</b> Applicants with personal relationships such as family</span><br /><span>members, romantic partners, or others in their household within the</span><br /><span>Distribution Center must disclose them to their manager during the</span><br /><span>application process so any potential conflicts of interest can be evaluated</span><br /><span>prior to the interview process.</span>*</p><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</p><p></p><p><b>Before you go, our legal team wants you to know...</b>You must be at least 18 years old and have basic English literacy skills. Employment with thredUP is contingent on each candidate passing a 7-year background check.</p>","cityStateZipCode":"Mechanicsburg, Pennsylvania, 17055","locale":"en_US","title":"Variable Ops Trainer","jobSeqNo":"THRTHRUS1620EXTERNALENUS","postedDate":"2026-08-20T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-08-20T00:00:00.000Z"],"ml_highlight":"Seeking a Variable Ops Trainer to deliver and coach team members on operational processes and training materials. Key responsibilities include administering quality and safety training, and supporting new hire onboarding. 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ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022. How You Will Make An Impact. A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding. This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering. In This Role You'll Get To. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. What We're Looking For. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. This role is not eligible for visa sponsorship. What We Offer. 4-day work week, with most Fridays off. Competitive salary (we leverage market data). Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards. Employee stock purchase plan. Flexible PTO (take the time you need) + 13 company holidays. Paid Sabbatical after 3 years of full time employment. Generous paid parental leave for new mothers and fathers. Medical, dental, vision, 401k, life and disability insurance offered. We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth. We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.","ml_Description":"You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. You'll report to our Senior Director of Engineering. Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one. Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives. Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp. Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next. Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required. 5+ years of software engineering experience, owning systems end to end from ambiguous problem to production. Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment. Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience. Strong API and integration design skills, for interfaces consumed by other systems rather than by people. Depth in backend engineering with the range to work across the stack. Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it. Comfort working from a blank page without a surrounding team to make progress. The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely. Clear communication with engineers and non-technical executives alike. Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus. E-commerce or marketplace experience is a plus. Experience having built something from zero, whether at a startup or inside a larger company is a plus. Competitive salary (we leverage market data). Paid Sabbatical after 3 years of full time employment. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. ","externalApply":false,"cityState":"Remote, Texas","country":"United States of America","postalCode":"75134","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1662","standardisedCity":"Remote","locationAccuracyLevel":"address","jobFamily":"Software Development","externalTracking":false,"SupervisoryOrg":"Engineering (Michael Rocco)","visibilityType":"External","longitude":"0.0","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":4.9E-324,"lat":4.9E-324},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2005.P4","stateCountry":"Texas, United States of America","jobId":"1662","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2005.P4","jobUpdated":"2026-10-01T05:33:35.275Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"","titlenew":"Senior Software Engineer, Agentic Commerce","primaryLocaleCategory":"Engineering","description":"<p><b>About ThredUp</b></p><p><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p><b>How You Will Make An Impact</b><br />A generation of shoppers is starting to find what they want by asking an AI agent instead of browsing a website. The marketplaces those agents can read, understand, and buy from will win that traffic; the ones they can't won't get surfaced at all. As our first Senior Software Engineer for Agentic Commerce, you'll build the layer that makes 4 million unique secondhand items discoverable and transactable by AI shopping agents, and own how ThredUp shows up when someone asks an agent to find them a dress for a wedding.</p><p><br />This is early, open territory. The standards are young, customer behaviors are still forming, and there's no established playbook to follow. You'll partner closely with engineering and product leadership to give the space shape \u2014 working out what's worth building, making the architectural decisions together, and getting real functionality in front of customers to learn from. For the first stretch you'll be the primary engineer on this work, with broad ownership of how it comes together. You'll report to our Senior Director of Engineering.</p><p><br /><b>In This Role You'll Get To:</b></p><ul><li>Design and build the agentic-commerce layer end to end \u2014 from exposing our catalog, pricing, and inventory to AI shopping agents through cart, checkout, and order handoff \u2014 defining the integration surface rather than inheriting one.</li><li>Own how ThredUp gets discovered and surfaced by LLM-driven shopping agents, including the structured data that makes 4M+ unique, single-SKU items legible to machines.</li><li>Prototype quickly against real agent platforms, then harden what proves out into production-grade services \u2014 working across the stack, wherever the problem lives.</li><li>Use AI tools and agentic workflows as a core part of how you build, setting the bar for what AI-native engineering looks like at ThredUp.</li><li>Partner with engineering, product, and executive leadership to turn an undefined space into a roadmap, carry it from idea to shipped, and let real customer usage drive what comes next.</li><li>Our stack: Ruby on Rails, Java/JVM, MySQL, Kafka, Redis, Sidekiq, OpenSearch, AWS, Kubernetes, Terraform. Apollo GraphQL API gateway. React, PWA, native iOS and Android. No prior experience with any particular piece required.</li></ul><p><br /><b>What We're Looking For:</b></p><ul><li>5+ years of software engineering experience, owning systems end to end from ambiguous problem to production.</li><li>Fluent daily use of LLMs and agentic coding tools, with strong instincts for where AI output needs human judgment.</li><li>Experience building or deploying systems powered by LLMs, and an understanding of how model behavior shapes product experience.</li><li>Strong API and integration design skills, for interfaces consumed by other systems rather than by people.</li><li>Depth in backend engineering with the range to work across the stack. Design judgment matters more here than which languages you've used.</li><li>Genuine curiosity about a space that changes monthly \u2014 new protocols, new tooling, new model capabilities \u2014 and the habit of keeping up with it.</li><li>Comfort working from a blank page without a surrounding team to make progress.</li><li>The judgment to scope a problem, put a plan behind it, and drive it to shipped rather than exploring indefinitely.</li><li>Clear communication with engineers and non-technical executives alike.</li><li>Familiarity with the Agentic Commerce Protocol (ACP), MCP, or other emerging agentic-commerce standards is a plus.</li><li>E-commerce or marketplace experience is a plus.</li><li>Experience having built something from zero, whether at a startup or inside a larger company is a plus.</li></ul><p><br />Many ThredUp employees also have the opportunity to own shares of ThredUp stock, ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.<br />\u00A0</p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with most Fridays off</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p></p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</span></p><p></p><p><span>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email </span><i>disabilitysupport@ThredUp.com</i><span> the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.</span></p>","cityStateZipCode":"Remote, Texas, 75134","locale":"en_US","title":"Senior Software Engineer, Agentic Commerce","jobSeqNo":"THRTHRUS1662EXTERNALENUS","postedDate":"2026-09-30T00:00:00.000+0000","postingStatus":"OPEN","postedDateTrack":["2026-09-21T00:00:00.000Z","2026-09-30T00:00:00.000Z"],"ml_highlight":"We are expanding our team: As a Senior Software Engineer in Agentic Commerce, you will design and build the end-to-end agentic-commerce layer, enabling AI-powered discovery and transactable listings for secondhand items. This role suits experienced engineers with strong backend expertise and a passion for AI-driven solutions.","dateCreated":"2026-09-18T15:40:16.215+0000","hiringFirstName":"","primaryLocation":"Remote
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