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The HR Generalist serves as a trusted resource for day-to-day people's questions, supports employee relations with sound judgment and care, and contributes to people initiatives that strengthen culture, engagement, and operational effectiveness. Support Employees & Leaders. Serve as a go-to resource for employees and managers with questions related to policies, benefits, leaves of absence, and people programs. Partner with managers to navigate employee relations matters with consistency, empathy, and sound judgment. Support workplace investigations, disciplinary processes, and terminations in alignment with company policies and employment laws. Help resolve employee concerns in a way that fosters trust and supports a respectful, inclusive work environment. Administer policies, procedures, and programs related to compensation, benefits, leave, performance management, and training. Maintain accurate employee records and documentation within all applicable systems. 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About ThredUp
ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.
Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.
About the Role
The HR Generalist plays a key role in supporting employees and leaders across the full employee lifecycle while helping the organization operate compliantly, thoughtfully, and at scale. This role partners closely with employees and managers to deliver a positive employee experience, from onboarding to development to offboarding, while ensuring policies, processes, and practices are clear, consistent, and aligned with ThredUp values.
The HR Generalist serves as a trusted resource for day-to-day people's questions, supports employee relations with sound judgment and care, and contributes to people initiatives that strengthen culture, engagement, and operational effectiveness.
What You\u2019ll Do
Support Employees & Leaders
Serve as a go-to resource for employees and managers with questions related to policies, benefits, leaves of absence, and people programs
\u00A0Partner with managers to navigate employee relations matters with consistency, empathy, and sound judgment
\u00A0Support workplace investigations, disciplinary processes, and terminations in alignment with company policies and employment laws
\u00A0Help resolve employee concerns in a way that fosters trust and supports a respectful, inclusive work environment
\u00A0
People Operations & Compliance
Administer policies, procedures, and programs related to compensation, benefits, leave, performance management, and training
\u00A0Maintain accurate employee records and documentation within all applicable systems
\u00A0Support compliance with federal, state, and local employment laws and regulations
\u00A0Assist with audits, reporting, and documentation as needed
\u00A0
Employee Development
Assist with onboarding and offboarding to ensure a smooth, welcoming employee experience
\u00A0Support performance conversations, feedback cycles, and development planning
\u00A0Contribute to employee recognition, engagement, and learning initiatives
\u00A0
Projects & Continuous Improvement
Participate in People team projects that improve efficiency, clarity, and the employee experience
\u00A0Identify opportunities to streamline processes and enhance how the People Team services employees and leaders
\u00A0Stay current on HR best practices, employment law updates, and evolving people operations tools
Serves as the People Team representative in safety, employee feedback sessions, and engagement team projects
Skills & Abilities
Ability to understand and align to business goals, operating as both a business advocate and a trusted people parter
Strong interpersonal and communication skills, with the ability to build trust across all levels of the organization
\u00A0Sound judgment and discretion when handling sensitive employee matters
\u00A0Excellent organizational skills and attention to detail
\u00A0Ability to manage multiple priorities and meet deadlines in a fast-paced environment
\u00A0Working knowledge of employment laws and HR best practices
\u00A0Proficiency with G Suite, Workday, and ADP, and the ability to quickly learn HRIS and people systems preferred
\u00A0High level of integrity, professionalism, and confidentiality
Education & Experience
1\u20133 years of experience in an HR Generalist, People Operations, or similar role
This role is not eligible for visa sponsorship.
What We Offer:
Competitive salary (we leverage market data)
Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards
Employee stock purchase plan
Flexible PTO (take the time you need) + 13 company holidays
Paid Sabbatical after 3 years of full time employment
Generous paid parental leave for new mothers and fathers
Medical, dental, vision, 401k, life and disability insurance offered
We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth
We believe diversity, inclusion and belonging is key for our team
At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.
If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.
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By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p></p><p><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p></p><p><b>How You Will Make An Impact</b></p><p><span>As ThredUp\u2019s Art Director, you\u2019ll bring creative vision, leadership, and hands-on design expertise to shape how our brand shows up in the world. You\u2019ll set the standard for design excellence, guiding a small team while staying deeply connected to the work. Equal parts maker and mentor, you\u2019ll translate strategy into polished creative that captures the energy of secondhand fashion and connects with our customers in fresh, inspiring ways. 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You\u2019ll partner closely with the Creative Director to evolve our visual identity, bring bold ideas to life, and tell ThredUp\u2019s story in ways that feel fashion-forward, relevant, and unmistakably secondhand.</span></p><p></p><p><b>In This Role You\u2019ll Get To:</b></p><ul><li><p><span>Lead and mentor a team of designers, creating an environment of collaboration, growth, and creative excellence</span></p></li><li><p><span>You\u2019re creative contributions go beyond design; you level up brand campaigns, marketing initiatives, and digital experiences from concept through execution, pitching bold ideas that push the brand forward</span></p></li><li><p><span>Develop high-performing creative across multiple touchpoints (ads, emails, site creative, social) that blends storytelling and brand strategy to engage, convert, and build loyalty</span></p></li><li><p><span>Balance creativity, craftsmanship, and executional rigor to deliver thoughtful, high-quality work quickly and consistently</span></p></li><li><p><span>Partner with the Copy Lead to deliver integrated campaigns that align voice and visuals</span></p></li><li><p><span>Collaborate with Creative Ops to align on priorities, timelines, and deliverables, ensuring smooth production and efficient execution</span></p></li><li><p><span>Apply a structured, framework-based approach to design, ensuring creative thinking is strategic, scalable, and repeatable</span></p></li><li><p><span>Experiment with new tools, workflows, and AI to move faster, spark ideas, and expand creative possibilities</span></p></li><li><p><span>Stay connected to the fashion and cultural landscape to keep ThredUp\u2019s creative work fresh, expressive, and inspiring</span><br />\u00A0</p></li></ul><p><b>What We\u2019re Looking For:</b></p><ul><li><p><span>7\u20139 years of experience in brand and marketing design, including concept development, system design, and campaign execution, with 2+ experience leading and mentoring other designers</span></p></li><li><p><span>A portfolio that demonstrates exceptional craftsmanship, advertorial understanding, taste, and creative thinking, with proven experience using design to drive performance, including: engagement, conversion, and measurable impact</span></p></li><li><p><span>Deep understanding of what makes effective marketing creative across channels (ads, emails, site creative, social), with the ability to balance brand storytelling and performance goals</span></p></li><li><p><span>Confident communicator and hands-on creative who can pitch, present, and translate ideas into compelling stories and visuals</span></p></li><li><p><span>Expertise in Figma and Adobe Creative Suite; motion or video experience is a plus</span></p></li><li><p><span>Curiosity for new creative tools and proven experience leveraging AI to enhance creativity and efficiency</span></p></li><li><p><span>Experience in retail, e-commerce, or fashion, with a passion for sustainability and an awareness of cultural trends that shape design and style</span></p></li><li><p><span>Ability to thrive in a fast-paced environment with high expectations for quality and executional speed, paired with a proactive and growth-oriented mindset</span></p></li></ul><p></p><p><span>At ThredUp your base pay is one part of your total compensation package. 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Subject to eligibility requirements, you\u2019ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance. </span></p><p><span>This role is not eligible for visa sponsorship.</span></p><p></p><p><b>What We Offer:</b></p><ul><li><p><span>4-day work week, with Fridays off</span></p></li><li><p><span>Hybrid work environment: 3 days in the office and 1 day remote each week</span></p></li><li><p><span>Competitive salary (we leverage market data)</span></p></li><li><p><span>Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards</span></p></li><li><p><span>Employee stock purchase plan</span></p></li><li><p><span>Flexible PTO (take the time you need) + 13 company holidays</span></p></li><li><p><span>Paid Sabbatical after 3 years of full time employment</span></p></li><li><p><span>Generous paid parental leave for new mothers and fathers</span></p></li><li><p><span>Medical, dental, vision, 401k, life and disability insurance offered</span></p></li><li><p><span>We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth</span></p></li></ul><p></p><p>\u00A0</p><p><b><b>We believe diversity, inclusion and belonging is key for our team</b></b></p><p></p><p><span>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. 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","externalApply":false,"cityState":"Phoenix, Arizona","country":"United States of America","postalCode":"85043","hasPrimaryQuestionnaire":"yes","isEverGreenReq":"0","source":"WORKDAY","jobRequisitionId":"1403","standardisedCity":"Phoenix","locationAccuracyLevel":"address","jobFamily":"Technician","externalTracking":false,"SupervisoryOrg":"Ops Innovation (Kevin Towry)","visibilityType":"External","longitude":"-112.2254495","hiringLastName":"","ats":"WORKDAY","isDerived":false,"latlong":{"lon":-112.2254495,"lat":33.4362975},"workerSubType":"Regular Full Time","secondaryInternalQuestionnaireId":"","JobProfile":"2208.S2","stateCountry":"Arizona, United States of America","jobId":"1403","updatedByOfflineProcessing":true,"refNum":"THRTHRUS","profileId":"2208.S2","jobUpdated":"2026-05-02T05:30:20.310Z","topic":"Intg.JobPull.GeoLocation","userType":"external","CompensationGrade":"General Compensation Package","ReplacementFor":"Julius Wood (Terminated)","titlenew":"DC Equipment Technician (PM)","primaryLocaleCategory":"Operations Innovation","description":"<p style=\"text-align:left\"><b>About ThredUp</b></p><p style=\"text-align:left\"><span>ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp\u2019s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Recognized on TIME Most Influential Companies of 2023,\u00A0 Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.</span></p><p><b>About the role</b></p><p>The Distribution Center Equipment Technician will be responsible for repairing and making improvements to the equipment in our distribution center. Technician will also partner with distribution center leadership to keep equipment downtime and errors to a minimum and assist with photo studio modifications and build-outs.</p><p><br /><b>In This Role You'll Get To:</b></p><ul><li><p>Support the operation and preventative maintenance of garment on hanger conveyors, powered roller conveyor and carousel storage systems</p></li><li><p>Perform debug and fault recovery on all material handling systems</p></li><li><p>Fabricate, install, and maintain photography and inspection workstations as required</p></li><li><p>Schedule and perform regular maintenance, cleaning, and repairs on all process equipment</p></li><li><p>Upgrade equipment when necessary to ensure optimal performance</p></li><li><p>Document all machine maintenance activities and communicate with other staff</p></li><li><p>Experienced in the operations and repair of material handling equipment</p></li><li><p>Instruct operators in the use and care of equipment</p></li><li><p>Provide training to operators on equipment operations and safety</p></li><li><p>Continuously monitor all operations and processes to prevent and correct equipment malfunctions</p></li><li><p>Observes safety and security procedures; reports potentially unsafe conditions</p></li><li><p>Performs other work-related duties as assigned</p></li><li><p>Available for up to 10% travel to thredUP\u2019s distribution centers located across the US.</p></li></ul><p></p><p></p><p><b>What We're Looking For:</b></p><ul><li><p>Demonstrated proficiency in supporting electrical and mechanical systems</p></li><li><p>General mechanical assembly and fabrication experience</p></li><li><p>Proficiency with MS Office applications</p></li><li><p>Strong multi-tasking skills</p></li><li><p>Completes several concurrent tasks in an efficient and accurate manner</p></li><li><p>Strong verbal and written communication skills</p></li><li><p>Must be able to support a three shift operation</p></li><li><p>Must know how to read and use schematics relating to process equipment</p></li><li><p>Experience working in a fast paced, dynamic environment, with limited supervision</p></li><li><p>Strong attention to detail with excellent prioritization and follow up skills</p></li><li><p>Must rely on extensive experience and judgment to plan and accomplish goals in a variety of tasks</p></li><li><p>Must be a team player and communicate effectively with all levels within the organization</p></li><li><p>Authorized to work in the US</p></li><li><p>Be able to perform basic physical tasks such as lifting 25lbs</p></li></ul><p>This role is not eligible for visa sponsorship.</p><p></p><p><b>What We Offer:</b></p><ul><li>Consistent, set schedule!</li><li>Competitive pay (we leverage market data).\u00A0</li><li>Employee stock purchase plan.\u00A0</li><li>PTO + paid holidays.\u00A0</li><li>Medical, dental, vision, 401k, life and disability insurance offered.\u00A0</li><li>We live by our DOTS Values of Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming up to make thredUP a success, and Striving for excellence. \u00A0</li></ul><p></p><p><b>We believe diversity, inclusion and belonging is key for our team</b></p><p>At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.</p><p></p><p>If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email <i><a href=\"mailto:disabilitysupport@thredup.com\" target=\"_blank\"><span>disabilitysupport@thredup.com</span></a></i>\u00A0the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. 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