Senior Manager, Data Science

About the position

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You'll Make An Impact

We’re looking for a Director of Data Science to lead a team working on some of ThredUp’s most important domains: search, personalization, recommendations, product analytics, experimentation, [and data science platforms such as experimentation systems and pipelines]. Reporting to the VP of Product & Data Science, you’ll partner closely with Product, Engineering, and Merchandising leadership to shape priorities, translate ambiguous business challenges into structured data problems, and ensure your team delivers analyses, models, and data products that drive measurable impact.

This role is first and foremost about people leadership, strategy, and cross-functional alignment. You’ll empower a talented group of data scientists and analysts to do their best work, advocate for their priorities at the leadership table, and ensure data science is consistently influencing product and business decisions at scale.

In This Role You'll Get To

• Lead and Develop the Team: Directly manage a team of ICs (currently 5), setting goals, providing feedback, and fostering growth.

• Set and Drive the DS Roadmap: Partner with Product and Engineering leaders to define priorities across search, recs, personalization, analytics, experimentation [and DS platforms]. Translate company objectives into a clear, actionable roadmap for your team.

• Advocate and Align: Represent DS perspectives in senior product and cross-functional forums. Ensure tradeoffs, dependencies, and resource needs are understood and prioritized appropriately.

• Elevate Technical Work Through Leadership: Guide your team to deliver with rigor and impact by shaping processes, metrics, and experimentation practices. Ensure architectural decisions for DS align with long-term company vision.

• Foster a Data-Driven Culture: Champion best practices in analytics and data science across thredUP, building trust in data-driven decision making and elevating the role of DS in the product development lifecycle.

• [Own DS Platforms]: Oversee DS-owned infrastructure such as the experimentation platform (Abbacado) and data science pipelines, ensuring reliability, scalability, and adoption across teams

What We’re Looking For

• 8+ years of leadership experience overseeing data science, analytics or comparable intelligence teams

• Proven experience managing data scientists, analysts, and ML engineers, with a track record of growing and developing talent.

• Ability to define and drive technical and strategic roadmaps, balancing immediate delivery with long-term vision.

• Strong collaborator with senior Product, Engineering, and business leaders. Skilled at influencing and aligning across functions.

• Deep understanding of applied analytics, experimentation, and machine learning in product settings.

• Excellent communication skills — able to simplify complex concepts, advocate for your team, and build shared understanding.

• Strategic thinker with an innovative, entrepreneurial mindset who thrives on ambiguity.

• Experience with large-scale personalization, search, or recommendation systems.

• [Prior ownership of experimentation platforms or DS infrastructure.]

• Background in e-commerce, marketplaces, or consumer tech.

At ThredUp, your base pay is one part of your total compensation package. This role pays between $245,000 and $314,000 and your actual base pay will depend on your skills, qualifications, experience, and location.

Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

This role is not eligible for visa sponsorship.

What We Offer:

• 4-day work week, with Fridays off

• Hybrid work environment: 3 days in the office and 1 day remote each week

• Competitive salary (we leverage market data)

• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards

• Employee stock purchase plan

• Flexible PTO (take the time you need) + 13 company holidays

• Paid Sabbatical after 3 years of full time employment

• Generous paid parental leave for new mothers and fathers

• Medical, dental, vision, 401k, life and disability insurance offered

• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.

Place of work