Senior Recruiter, Operations

The Role

We’re looking for a Senior Recruiter, Operations who can hunt down top talent and build scalable, technology forward recruiting processes to power the heart of our business, our distribution centers. Sitting at the intersection of strategy, tech, and talent, this role is ideal for someone who loves to connect with people but also thrives on process optimization and data driven decision making.

You’ll support multiple DCs across the U.S., focusing on leadership and on-station team member roles in a high-volume, fast-paced environment. You are comfortable making quick pivots and tactical adjustments to recruitment volume based on business needs, and do your best work in an environment where you are able to influence the talent strategy.  The right candidate is both a tenacious talent hunter and a technologist at heart. You must be excited to embrace AI and help lead our evolution toward a highly efficient, agentic recruiting model.

What You’ll Do

• Own full-cycle recruiting for key operations roles, from DC team members to distribution center leadership positions

• Serve as a trusted partner to DC leadership, understanding workforce needs and translating them into talent strategies that move fast

• Leverage AI, automation, and emerging tools to create highly optimized workflows that improve candidate quality, interviewing & onboarding experience, and recruiter efficiency

• Partner with our People Analytics and People Business Partners to explore and implement agentic AI solutions within the recruiting process

• Lead market research, sourcing strategy, and proactive pipeline development to stay ahead of workforce trends in our DC geographies

• Act as a culture ambassador, showing up in-market, building community partnerships, and delivering a candidate experience that reflects our brand and values

• Track and report on key metrics to assess the effectiveness of recruiting strategies and continuously improve performance

• Help standardize and document best practices to support our scaling distribution network
   

What We’re Looking For

• 5+ years of recruiting experience, including at least 2 years in a high-volume, warehouse, or manufacturing environment

• Proven ability to source, engage, and hire top-tier talent in competitive labor markets

• Deep curiosity and enthusiasm for AI tools, recruiting automation, and building systems that scale

• Strong relationship builder with the ability to influence cross-functional partners and frontline operators alike

• Data-minded with experience working against performance metrics and leveraging reporting for insight and optimization

• Entrepreneurial mindset: comfortable with ambiguity, energized by building, and able to execute independently

• Experience with applicant tracking systems (Workday and Phenom preferred) and sourcing tools like LinkedIn Recruiter, Indeed, etc.

• Bilingual Spanish/English a plus but not required

About the company

Inspiring the world to think secondhand first.

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

Job ID: 9440717 / Ref: 6225ca813a753c4a28b24434d95b550a