Resale-as-a-Service Account Executive

About the position

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023,  Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact:

ThredUP is expanding our Resale-As-A-Service (RaaS) Sales team and is looking for a full time Account Executive to bring new retail clients onto the RAAS platform. Reporting to the Head of Business Development and Client Success, you will play a significant role in securing new revenue opportunities and building upon an already successful venture with a growing list of brand clients including J. Crew, Madewell, Tommy Hilfiger, GAP, Cotopaxi and others. 

This position requires a self starter who thrives in fast paced startup environments where problem solving and collaboration is essential. The ideal candidate can work independently and know when to pull in cross functional team members to help bring key deals to fruition.

This position can be located in either Oakland, CA or remotely in New York.

In This Role You’ll Get To:

• Lead the end-to-end sales process, from prospecting to closure.

• Play a pivotal role within our sales team, ensuring the achievement of client acquisition targets and revenue objectives.

• Collaborate closely with our Head of Business Development and Client Success to develop and refine our sales strategies.

• Provide guidance to Business Development Representatives (BDRs), assisting them in devising effective outreach strategies to collectively meet goals.

• Actively participate in identifying and crafting sales collateral and scalable sales processes.

• Collaborate cross-functionally with Product, Legal, and Marketing teams to relay frontline customer feedback, thereby contributing to the enhancement of our product roadmap.

• Generate a robust pipeline through proactive cold outreach to complement inbound and BDR-generated leads.

• Maintain precise and comprehensive records of all outreach and communications within the company's CRM system.

• Leverage AI tools (e.g., Clay, Lemlist) to build targeted prospect lists and execute data-driven outreach campaigns.

• Own and continuously optimize the outbound outreach strategy.

• Represent the company at 5–6 industry events annually to build relationships and generate new business opportunities.

• Plan and execute client-facing events at industry conferences, including happy hours and hosted dinners, to strengthen relationships and generate new business opportunities.

What We’re Looking For:

Ideal candidates will embody an entrepreneurial spirit, a passion for ThredUp’s mission and have the following skills:

• 2-4 years of experience in a B2B sales role, preferably within the retail industry

• Demonstrated ability to manage an enterprise sales process involving multiple stakeholders over an extended sales cycle

• Proven experience in negotiating and finalizing contracts

• Consistent track record of surpassing sales quotas

• Intrinsic motivation to achieve and exceed established goals

• Exhibits a high level of professionalism at all times

• Open and responsive to feedback to enhance performance

• Exceptional communication skills encompassing written, verbal, and attentive listening abilities; willingness to engage in cold-calling

• Detail-oriented mindset with robust time-management skills, adept at effective prioritization

• Proficiency in utilizing HubSpot or similar CRM databases

• Highly organized with the ability to manage multiple priorities, workflows, and follow-ups effectively

• Experience planning and supporting events (e.g., trade shows, happy hours, client dinners) is a plus

• Familiarity with AI-powered sales and prospecting tools (e.g., Clay, Lemlist) is a plus

• Bachelor’s Degree or equivalent practical experience

At ThredUp, your base pay is one part of your total compensation package. This role pays between $95,000 and $100,000, and your actual base pay will depend on your skills, qualifications, experience, and location.

Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

This role is not eligible for visa sponsorship.

What We Offer:

• 4-day work week, with Fridays off

• Hybrid work environment: 3 days in the office and 1 day remote each week

• Competitive salary (we leverage market data)

• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards

• Employee stock purchase plan

• Flexible PTO (take the time you need) + 13 company holidays

• Paid Sabbatical after 3 years of full time employment

• Generous paid parental leave for new mothers and fathers

• Medical, dental, vision, 401k, life and disability insurance offered

• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.

Place of work